Village General Manager

We’re driven by our purpose to build real communities, which enhance the lives of our residents every single day. We are seeking a Village General Manager to lead our operations team at Elderswell in Bedford. 

After six years of phenomenal growth and numerous awards, we are backed by a joint venture partnership between Legal & General PLC and NatWest Group Pension Trustee Limited. We are on course to significantly transform the later life experience in the UK with a commitment to expand our portfolio to 34 retirement villages, which equates to around 5,000 age-appropriate homes for retirees.  

If you’re looking for a career which means more and gives you more, personally, and professionally, there’s a place for you here at Inspired Villages.

The Role:

• Ensuring the smooth delivery of all activities across the village including food and beverage, housekeeping, maintenance, grounds, wellbeing etc
• Efficiently managing the estate; continuously improving through effective planned maintenance and investment in equipment and services to maintain operational excellence
• Identifying and addressing all areas for improvement impacting the customer and resident experience
• Driving vibrancy in the village through promotion and use of all facilities
• Empowering every colleague to deliver amazing experiences for our residents
• Ensuring every colleague understands and delivers against our values and service proposition
• Identifying and developing outstanding talent
• Managing service charge and the reserve fund budget
• Delivering food and beverage revenues and maintaining costs within budgets
• Supporting the sales teams in promoting and selling properties
• Ensuring compliance with all Health and Safety related policies and procedures.

Key Requirements:

• An extensive background in senior level management in the Integrated Retirement Community (IRC) sector or related field such as property/estate management, hospitality, leisure or retail, or retirement living
• Dynamic, confident and an innovative leader with strong commercial and networking skills with the ability to manage a large team with an open, approachable personality
• Excellent budgeting and financial awareness, together with a demonstrable record of exceeding standards in all areas.

The Benefits:

• Highly competitive base salary + bonus
• 25 days annual leave (plus bank holidays)
• Giving Something Back – 3 additional days leave for charity or voluntary work per year
• Big birthdays off (those ending in a 0)
• Medicash health plan
• Enhanced family benefits 
• Private Medical Insurance
• Life Assurance at x4 your annual salary
• 5% matched pension scheme
• Access to SMART tech
• Retail discounts on a variety of outlets
• Cycle to work scheme
• Electric car scheme
• Access to an incredible workspace, with a gym, social areas, and parking. 

More enjoyment. More satisfaction. More like one big family. If you’re looking for a career that means more and gives you more, hit that apply button!