Join our dynamic team at the Chatham Historic Dockyard Trust and be a pivotal part of our frontline Visitor Experience Team. You’ll play a crucial role in elevating and enriching the experience of our museum and heritage site visitors, ensuring they receive unparalleled levels of customer service and engagement. Your commitment to maintaining the health and well-being of our visitors at all times is paramount.
As a member of this team, you’ll embrace a dynamic, flexible work environment, collaborate with colleagues across all departments, and demonstrate a proactive and adaptable approach. Your responsibilities will go beyond the ordinary, and you’ll be empowered to take on additional duties as agreed with your line manager, ensuring a diverse and engaging work experience.
“I like being a Visitor Experience Assistant because no two days are the same. I get to learn new facts and love working with people, but most of all who else can say they go to work every day and open up a warship or an amazing building like the ropery and educating people with your knowledge? It’s amazing!”
Nikki, Visitor Experience Assistant“I love meeting our visitors and ‘share’ the Dockyard with them. It is very rewarding to be able to share my knowledge with our visitors and help them have a great day out. My role allows me to learn about, and work in, so many diverse galleries and ships. I am constantly learning and meeting people from all walks of life. Being a Visitor Experience Assistant allows me to use skills I already have, plus take on exciting new challenges.”
Kat, Visitor Experience Assistanthow to apply
If you are interested and would like to apply for this vacancy, please complete our application form. Applications should be made using the form only – only applications received in the prescribed format will be considered for the position.
Completed application forms can be emailed to Antonio Di Benedetto at adibenedetto@chdt.org.uk or posted to:
Antonio Di Benedetto
Chatham Historic Dockyard Trust
The Fitted Rigging House, The Historic Dockyard
Chatham, Kent ME4 4TZ
Deadline: Monday 22 April 2024
Interview date: Wednesday 24 April 2024
Please note, due to the volume of applications we receive, we are not able to contact all unsuccessful candidates.