Visitor Services Assistant

Post Ref: CC983

Please note: Priority applicants will be seen in the first instance.

Calderdale Museums Service is looking for a part-time Visitor Services Assistant to work across its sites, including working weekends and on occasion evening work.

In this role you will be the vital point of contact for visitors and provide a high standard of customer care, ensuring visitors are able to enjoy and learn from their experience at the museum.

You will have strong interpersonal skills and you will have experience of working with the public in a customer service environment either in a paid or voluntary capacity, be literate and numerate and ideally have experience of cash handling and financial administration.

You will be required to be a key holder for the service, which on occasion might result in responding to “out of hours “call-outs”. You will also have practical cleaning and general maintenance skills and be aware of the importance of Health & Safety issues.

For an informal discussion about this post please contact: Richard Macfarlane, Museums Manager or Lynn Grady, Visitor Experience Manager.

Telephone: 01422 354823, Email: museums@calderdale.gov.uk

Closing Date: Sunday 21st April 2024
Interviews: TBC

We may utilise digital interview methods.

As part of our Vision (https://www.calderdale.gov.uk/vision/) we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working / job share opportunities.

On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change.

Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel.

For support on your application please read our Application Booklet or visit our Employment Hub | Calderdale Council.

We reserve the right to close vacancies prior to the advertised closing date, an early submission is advised.