Visitor Services Assistant Manager

Full Time (5 days/wk) or Part Time (4 days/wk) including some weekend working;

Salary: £23,660 p.a. for full time (pro-rata for part time hours) + 12.5% pension contribution + other benefits;

Location: Henry Moore Institute, Leeds city centre

This is an exciting opportunity to join in a new role at the Henry Moore Institute, one of the world's leading centres for the study of sculpture, offering a programme of exhibitions that complements and and animates a broad range of research activities.

The Visitor Services Assistant Manager works alongside the Visitor Services Manager in providing the welcoming public face for all visitors to the Institute, and in the absence of the Visitor Services Manager is responsible for supervising the Front of House team.  You will help to ensure that the facilities, staffing and other resources offered are of the highest possible standard.  Under the direction of the Licensing and Retail Manager, you will have day to day responsibility for the Henry Moore Institute’s retail space.

We are looking for a highly organised ‘people’ person who can lead by example with an exemplary customer welcome and convey a keen interest in the arts, while also helping to deliver a profitable retail operation which contributes to the overall visitor experience.

The successful candidate will have at least two years’ experience of supervising a team and overseeing retail in a customer-facing operation, together with an understanding of visitor engagement.  You will enjoy working with the public and be able to remain calm in all situations.  Experience of working in a cultural or charitable organisation is desirable, as is a keen interest in modern and contemporary art.

We value a diverse workforce and welcome applications from all sections of the community and under-represented groups.

If you are excited by this opportunity and have the skills and experience we’re looking for, then take a look at the application pack where you’ll find more information about the job and how to apply.

The application pack and form are available on our website: https://henry-moore.org/jobs/

CLOSING DATE FOR APPLICATIONS: 10am, Tuesday 28 May 2024.

INTERVIEWS: Tuesday 4 June 2024 at Henry Moore Institute, Leeds city centre