Address
Form of work
SalaryFull Time 35 hrs/wk including alternate weekends, or as determined by the duty management roster;
Salary: £31,000 p.a. + 12.5% pension contribution + other benefits;
Location: Henry Moore Institute, Leeds city centre
This is an exciting opportunity to join in a new role at the Henry Moore Institute, one of the world's leading centres for the study of sculpture, offering a programme of exhibitions that complements and animates a broad range of research activities.
The Visitor Services Manager provides the welcoming public face for all visitors to the Institute and is responsible for the day to day management and development of the Front of House team and oversight of the retail space. Working closely with Programme and Operations colleagues, you will ensure that interpretation information, facilities, staffing and other resources offered are of the highest possible standard and are able to be safely enjoyed by all.
We are looking for a highly organised ‘people’ person who can lead by example with an exemplary customer welcome and convey a keen interest in the arts, while also helping to deliver a profitable retail operation which contributes to the overall visitor experience.
The successful candidate will have at least two years’ experience of managing people in a customer-facing operation, together with an understanding of visitor engagement. You will enjoy working with the public and be able to remain calm in all situations. Experience of working in a cultural or charitable organisation is desirable, as is a keen interest in modern and contemporary art.
We value a diverse workforce and welcome applications from all sections of the community and under-represented groups.
If you are excited by this opportunity and have the skills and experience we’re looking for, then take a look at the application pack where you’ll find more information about the job and how to apply.
The application pack and form are available on our website: https://henry-moore.org/jobs/
CLOSING DATE FOR APPLICATIONS: 10am, Monday 22 April 2024.
INTERVIEWS: Thursday 2 May 2024 at Henry Moore Institute, Leeds city centre
