Void Works Coordinator

One of the UK’s leading providers of housing, care and community services, Sanctuary Group employs around 13,000 people and manages more than 100,000 units of accommodation throughout England and Scotland, including general rented, retirement living, supported housing, student and key worker accommodation and care homes. Sanctuary also provides a range of other services including maintenance, care and telecare, all of which are delivered by our dedicated employees who are completely committed to customer service.
Void Works Coordinator
Lancaster Way, Ely
£29,954
- £31,530 per year
40 hours per week
We have an opportunity for a Void Works Coordinator to join our Operations Responsive Voids team. This role is within the support team based at the Ely office, working with an operations manager, trade supervisors and operatives in an overall Void team size of 60 people across the East region.
The void team manages all empty properties in the east region preparing these for re-let to our customers.
The role of Void Works Coordinator will include:
- Co-ordinating details of void properties, between trade supervisors, housing teams, contractors, and others
- Keeping information up to date on numerous trackers and spreadsheets
- Support the regional team with effective communication to ensure accurate and timely information is collected, collated, analysed, and coordinated.
- Support the management and maintenance of relationships with internal and external stakeholders, managers and trade colleagues.
Skills and experiences:
- Recent experience of providing administrative support to senior management in a similar role
- Experience of working in a busy, fast paced / work scheduling environment
- Proficient user of Microsoft packages including Word, Excel. Outlook and Teams
- Excellent communication and customer care skills
- Some experience of dealing with suppliers and material purchasing
About us
Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values
- working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
- 25 days annual leave (rising to a maximum of 30 days) plus public holidays
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Employee discounts
- Wellbeing support and tools
- Employee recognition scheme
- £29,954 per annum (rising to £31,530 per annum after 12 months, subject to satisfactory performance)
Closing Date: 22 April 2024
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
‘For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter’

Proud member of the Disability Confident employer scheme