Volunteering & Community Officer

Summary

Being a Volunteering and Community Officer is all about connecting with people. It’s about helping everyone to get involved and feel welcome at National Trust places. Working with volunteers and local communities, you’ll be making a vital contribution to the Trust’s cause of protecting and caring for places so that people and nature can thrive – now and into the future.

Hours: 15 hours per week over 2 days. This is flexible however you'll need to be able to work some weekends and evenings as you'll act as a duty manager on an occasional basis.

Salary: FTE £22,152pa Actual £8,860pa

Contract: Fixed term until June 2025 with a real possibility of this role becoming permanent

Interviews: 1st February

If you have any questions about this role please contact: .uk

What it's like to work here

You’ll be reporting to the Experience & Visitor Programming Manager at the Cheshire & Wirral Portfolio. There are two pay-for-entry sites within the portfolio (Hare Hill and Little Moreton Hall) as well as a number of countryside properties, including the busy Alderley Edge site. You'll be expected to work at different sites, particularly the three previously mentioned. We have approximately 200 volunteers working across these sites and they are involved with every part of what we do here in this portfolio. You'll support our volunteer managers to manage, develop and engage their volunteer teams. 

What you'll be doing

As our Volunteering and Community Officer, you'll be supporting the wider team by exploring and building links with the local community. You’ll help to make this a flexible, positive and inclusive place for partners, community groups and current and future volunteers to get involved.

You’ll be working with several Trust teams at different sites on various projects, so your days will be full of variety. This may mean helping to run established community-led events, as well as coming up with new ideas for activities.

You’ll develop new ways of working together, and deepen relationships with existing and new audiences. You’ll also help to hone the skills our teams need in order to welcome and work with all kinds of people.

Who we're looking for

We'd love to hear from you if you’re:

• Enthusiastic and knowledgeable about the benefits of volunteering
• Someone who loves working with volunteers, and who understands the legal differences between staff and volunteers
• Good at talking to, and getting on with, all kinds of people from all backgrounds, and you understand why great customer service matters
• Flexible and collaborative, a team player who’s happy to lead on and work with other people’s agendas towards a shared goal
• Well-organised, with good attention to detail
• Experienced in volunteering principles and practice
• Comfortable with IT skills (Microsoft Office), and managing budgets

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Tax free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most locations

• Independent financial advice

Click here to find out more about the benefits we offer to support you.