Volunteering & Community Officer

The working pattern will be Sunday through to Thursday, 9.00am to 5.00pm, and some pre-arranged evenings for special events. This role is for a 11-month fixed term contract with the possibility to be made permanent. Internally you'll be known as Volunteering & Community Officer.

If you are interested in learning more about this role, please contact, alison.smith@nationaltrust.org.uk

Interviews will be held on the week commencing 15th April.

You'll be part of our House team who work across Hinton Ampner in Hampshire and Uppark House & Gardens in West Sussex. Across both properties, the house team looks after 300 volunteers. Reporting to the Senior Collections & House Officer and working closely with the Senior Volunteering & Community Officer, you'll look at the way the whole volunteer journey for the house volunteers, making a consistent approach to the way we work.

Working across both properties is a requirement of the role so the ability to drive is crucial.

As our Volunteering and House Officer, you'll be supporting the house team in reviewing the effectiveness of our volunteer systems and processes. You'll be working to create a flexible, positive and inclusive place for current and future volunteers to get involved, all whilst ensuring a consistent and high standard of opening the houses to visitors. You'll develop new ways of working and deepen relationships with existing and new volunteers and managing rotas to enable the house to consistently open rooms for our visitors to enjoy.

You'll be managing volunteers through induction, and helping with any problems and questions. You'll be working alongside the house team with the daily operations of opening the house including helping us to maintain presentation standards on our visitor route.