Waiter/Ess

• The Berkeley
• Food & beverage
• Casual

A fantastic opportunity has arisen for an enthusiastic and motivated In Room DiningWaiter/ess on Casual Basis to join the In Room Dining team at The Berkeley.

With an independent spirit and an eye for style, The Berkeley is the epitome of modern British luxury. Rooms are furnished by leading designers, and London’s original fashionista afternoon tea ‘Prêt-à-Portea’ is served daily in the Collins Room. The Berkeley is perfectly positioned between Hyde Park, fashionable Knightsbridge, and the residential neighbourhood of Belgravia. Its signature experiences include the famed Blue Bar, The Berkeley Bar & Terrace, Michelin-starred dining in ‘Marcus’ by Marcus Wareing and our Bamford Health Club & Spa.

Main Duties & Responsibilities

As an In Room Dining Waiter/ess you will assist with the seamless running of the department by providing an excellent and highly efficient in-room dining service to our guests. Your main responsibilities will be delivering food and beverage orders to guests’ rooms and clearing trolleys from public areas when required. As a In Room Dining Waiter/Waitress you will have a thorough knowledge of our In Room Dining menu and wine list and will be maximizing food and beverage sales through personalized guest service and responding to guests’ requests.

Main responsibilities of the role include but are not limited to:

• Be knowledgeable and deliver the hotel In Room Dining standards of performance, whilst attempting to deliver above and beyond expectations.
• Service guests efficiently and effectively in the bedrooms of the hotel, and to support other food and beverage outlets when required.
• Be able to answer the telephone and take food and beverage orders when required in accordance with the hotel standards of performance.
• Ensure the correct accompaniments are used when necessary and order them in good time to avoid delay.
• Contribute in maintaining an excellent level of service in conjunction with the minimum requirement of the LQA standards at all times.

Entry Requirements

Successful candidates for the In Room DiningWaiter/ess opportunity will demonstrate genuine dedication to The Berkeley and show a commitment to consistent quality in our product and service.

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.