Waiting Staff (Casual)

Waiting Staff (Casual)

Are you looking for casual work alongside your studies or extra income top up?

We are the Team behind the Teamstriving to create champions on and off the field.

Who we are:

Ashton Gate Stadium is a unique sports and entertainment business with the core aim of providing integral support services to ensure the sustainability of Stephen Lansdown’s sporting group of companies which includes Bristol Sport, Bristol City, Bristol Bears, Bristol Flyers Basketball, and each of their respective community charities.

Who we are looking for:

Are you someone who thrives in a busy environment and who wants to be excited to go to work each day?

Are you honest, ambitious and looking to work as part of a maverick company with a family-feel? We’d like you to join our hardworking hospitality team as a Waiting staff member.

It goes without saying you will have a strong background in customer service and hospitality, with a passion for creating a collaborative environment for the guests and your team.

What you’ll be doing / a day in the life:

֍ Meet and greet all guests with an enthusiastic welcome, show them to their table and offer informative information about their menu

֍ Help guests with their orders and respond to all requests ensuring there is always a fun and supportive environment

֍ Interacting with guests in a sensitive and appropriate manner

֍ Use the EPOS to process guest food and drink orders

֍ Always follow Stadium operational standards, Food safety standards, and Health and safety procedures

What we are offering/our benefits:

Role: Waiting Staff (Casual)

Hours / Contract: Casual - Match days & Events

Salary: £9.59 per hour (£10.75 including holiday pay)

Training: There will be training provided to help you be confident as part of the team.

Location: Ashton Gate. Ashton Gate Stadium, Ashton Road Bristol BS3 2EJ

We are an equal opportunities employer who is committed to equality, diversity and inclusion. This can be found particularly in the policies for recruitment, selection, training, development and promotion.

Job Types: Part-time, Zero hours contract

Pay: £10.75 per hour

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Weekend availability

Application question(s):

• Please give an example of when you have gone above and beyond to offer excellent customer service
• Explain how you dealt with a difficult customer or complaint and how it was resolved.
• Why do you want to work at Ashton Gate Stadium ?
• Describe world class customer service

Work Location: In person