Waitress/Floor Staff

Job Overview:

We are seeking enthusiastic individuals to join our team as Floor Staff. As a Floor Staff member, you will play a crucial role in providing exceptional guest service and ensuring a positive dining experience for our customers. This position requires a strong focus on food safety, hospitality, and time management skills.

Responsibilities:

- Greet and seat guests in a friendly and efficient manner

- Provide menus and answer any questions regarding menu items

- Take customer orders accurately and relay them to the kitchen staff

- Serve food and beverages to guests in a timely manner

- Ensure tables are clean and properly set up before seating guests

- Assist with food preparation and basic kitchen tasks as needed

- Upsell menu items and promote special offers to enhance the guest experience

- Handle guest inquiries, concerns, and complaints professionally and promptly

- Maintain cleanliness of the dining area, including clearing tables, sweeping, and mopping

Experience:

- Previous experience in a restaurant or hospitality setting is essential

- Basic math skills for handling payments and making change accurately

- Knowledge of food safety regulations and procedures is a plus

- Strong time management skills to prioritize tasks effectively

We offer competitive pay rates and opportunities for career advancement within our organization. If you are passionate about providing excellent customer service, have a positive attitude, and enjoy working in a fast-paced environment, we would love to hear from you.

Please note that all positions within our company are paid positions.

Job Types: Full-time, Part-time, Permanent

Pay: Up to £13.00 per hour

Expected hours: 14 – 25 per week

Benefits:

• Company pension
• Discounted or free food
• Employee discount

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Every weekend
• Night shift
• Weekend availability
• Weekends only

Supplemental pay types:

• Tips

Experience:

• Hospitality: 1 year (preferred)
• Waiting: 1 year (preferred)

Work Location: In person