Warehouse Operative

Briants of Risborough

Briants is part of the Lawsons Group, which is the UK’s largest independent fencing, timber and builders’ merchants and now boasts 37 branches, 700 employees and £200 million turnover, founded in 1921 and operates across London and the South East of England.

The Role

As a Warehouse Operative at Briants, you will be working in the yard and warehouse, and be the first and last point of contact for customers visiting the branch, so you play a huge part in delivering a fantastic customer experience.”

About you

You'll need to be someone who isn't afraid of hard work and is a team player. The yard / warehouse is one of the busiest areas of the branch so you would need to be willing to work under pressure to ensure customers are served in an efficient and friendly manner. If you're someone who is happy to get stuck in, then we'd love to hear from you.

A forklift truck licence is essential for this role.

Key Accountabilities…

• Goods In procedures - Accurately checking off stock against delivery notes, raising queries on shortages with the office.
• Tidily locating stock.
• Ensuring Stock rotation of machines so older serial numbers go out first.
• Basic assembling of garden machinery from supplier packaging showroom floor.
• Handover of garden machinery – Full training given on fuelling and start of machines for customers who purchase machinery from us.
• Picking of stock for machinery orders via showroom or website.
• Occasional deliveries of machinery to customers.
• Maintaining a tidy & safe working environment.
• Experience in retailing or warehousing of power tools or garden machinery is ideal.
• Being the point of contact for any customer questions regarding machinery.
• Prepare customer orders, load and unload customer and supplier vehicles using a Forklift Truck to minimise manual handling (training will be provided)
• Ensure that stock is replenished, rotated and merchandised
• Maintain the yard to a high standard of tidiness and cleanliness to make a great first impression on our customers.
• Build rapport, be polite and courteous to customers
• Be vigilant to prevent loss of product by theft
• Maintain Health & Safety

We would love to meet someone with…

• 
  Previous Warehouse experience in a builders merchants (essential)
• Forklift experience would be ideal

• Professionalism while adhering to the company's values.

• Good product knowledge within the sector
• A Professional and approachable attitude
• Good interpersonal skills, confidence, and ability to approach customers
• Literacy & numeracy skills

“So, if you have a passion for delivering great customer service, always look to put the customer first; can build trust and are able to proactively seek out solutions that are right for our customers, then you are likely to be a great fit!”

What you will get in return…

• Salary £26,000 - £28,000 depending on experience.

• 23 Days Holiday + Bank Holidays
• Pension Scheme
• Death In Service Scheme
• Employee Assisted Programme