Warehouse Supervisor

Company	QualaseptSee more
Address	Corsham, Wiltshire
Category	Logistics & Warehouse

Job description

About us

The Pharmaxo Group is an award winning, market leading pharmaceutical and healthcare business that serves customers, patients and medical professionals across the UK.

We are located in a modern manufacturing and office facility in Corsham Science Park in Wiltshire, just 5 miles from Chippenham and 8 miles from Bath. The Pharmaxo Group comprises of:

Bath ASU which produces thousands of aseptically (sterile) compounded injectable pharmaceutical products each day for hospitals and patients who are fighting cancer, living with chronic disease or in need of pain relief.

Pharmaxo Healthcare which is a growing clinical homecare provider in an expanding market offering greater convenience to patients whilst delivering efficiencies to the NHS.

Pharmaxo Scientific which develops the innovations in biotechnology, data and information technology that drive our businesses.

About you

You will be responsible for ensuring customer orders are delivered on time and in full. You will be responsible for leading your team ensuring that they are working efficiently and effectively within the Warehouse process stream. Organising and prioritising workload throughout the process stream to maximise throughput and efficiency without compromising on quality or compliance. You will ensure all processes follow GMP guidelines as per SOP and Health and Safety legislation. You will coach your team in the most efficient and accurate packing and goods-in processes. You will introduce systems to enable full visibility of workload and priorities and who is working on what. You will be involved in continuous improvement activities as and when required.

Your duties & responsibilities

To ensure all employees adhere to COSHH and H&S regulations, policy and procedures
To organise the work in the area to ensure the team understand the plan, priorities, lunch break times and any other useful information.
To monitor progress of items with timed deliveries or specific urgent items and to ensure these are prioritised and communicated effectively.
To coordinate and perform the picking, packing and despatch of all orders ensuring all available items are despatched on time to customers committing to stay until all items are despatched
To ensure the team is fully utilised and that the workload is evenly shared.
To plan and provide a prompt and responsive delivery service to hospitals and collection points
To maintain the shift rota, this includes SLA support for Pharmaxo deliveries
Stand in as holiday/absence cover as required
Ensure goods in, quarantine and picking/packing processes are all completed in line with SOPs and GMP standards.
Ensure all SOPs, relating to warehouse activities, are maintained and routinely reviewed in line with GMP
To coach and assist team members in understanding SOPs and the importance of compliance.
To ensure the team understand the use of controlled documents and to ensure documents are controlled in line with company procedures.
To maintain an effective system of stock control to include:
- Routine stock checks (some may be out of hours)
- Stock rotation including the checking of expiry dates
- Safe Operation and use of company vehicles to include safety checks, maintenance (POL), temperature control equipment, use of navigation aids
- Monitor stock levels and coordinate with procurement for ordering and resupply
Responsible for training and validation of all warehouse personnel, ensuring records are kept up to date.
Monitor temperature control systems and escalate any issues
To conduct a full and thorough hand over with the late shift prior to departing for the day.
To measure team performance and deal with any team issues - conduct reviews, PIPs and PDRs with each team member in line with company policy
To escalate any team member issue providing relevant data to substantiate and enable progression of issue.
Complete RTW and approve holidays timely in line with company procedure
To give direct support to newly qualified and members of staff with performance gaps
To lead by example and challenge all unacceptable behaviour
To report daily on team members who have displayed behaviour in line with Bath ASU values
To assist with deviations and complaints including implementation of corrective and preventative actions when required.
To ensure the warehouse areas are always kept clean, tidy and well organised
To attend training as and when requested.
To undertake any other duties as requested by the Head of Production

The skills & attributes you will bring

You will have a good understanding of warehouse processes
You will understand the requirements of GMP
You will be passionate about delivering excellent customer service
You will be organised and able to prioritise

Benefits

Salary: £27,870 per annum
Annual leave of 25 days + bank holidays (increasing to 27 days after 3 years service)
Annual company bonus scheme (subject to scheme eligibility)
Pension - you will be auto-enrolled after 3 months of employment at 5% (with an employer contribution of 4%). You can also opt to increase your contribution to 6% to which the employer will contribute 8%.
Life assurance 10 x salary with a max of £300,000
Access to Employee Assistance Programme, counselling service and virtual GP service