Warranty Test Technician

Warranty Test Technician

We are currently recruiting for a Warranty Test Technician for a permanent role in the Automotive Aftermarket industry.

Working hours are 8am to 5pm Monday to Friday (1 hour lunch break).

Warranty Test Technician Job Purpose:

• To ensure that all customer warranty returns are analysed/tested in detail to confirm the faults.
• Identifying liability and determine acceptance tolerances.
• Collect root cause analysis and provide corrective feedback to resolve the issues.
• Provide sufficient detailed analysis and escalate to a higher level to enable issue and trend analysis to provide information for warranty cost reduction activities.

Warranty Test Technician Job Duties:

• Carry out hands-on inspection and diagnostics of units and review against OEM specification to understand issues.
• Ensure that analysis data is reported to Head of Engineering within agreed time scales in customer specific format as required.
• Conduct detailed analysis of warranty returns, claims and costs to determine corrective and preventative actions to support both the Customer, Production and Supplier.
• Provide technical support to all internal departments to maintain and improve product quality
• Communicate fault and liability information to the relevant internal management in order to obtain robust interim and permanent corrective actions aimed at warranty prevention and cost reduction.
• Contribute to ensuring lessons learned from warranty analysis are communicated to management to be captured on new projects
• Support regular meetings with representatives from appropriate departments to establish an action plan for improving build quality to reduce warranty claims.
• Ensure all products flow through the warranty department in a timely manner
• Maintain the calibration system, ensuring all equipment is correctly calibrated

Warranty Test Technician Candidate Specification:

• Able to use and tools and measuring equipment.
• Able to interpret results and data to determine root cause analysis.
• Good communication and interpersonal skills.
• Competency with Microsoft Excel and Word.
• Preferred understanding of fuel systems and application on engine.
• Preferred understanding of hydraulic and electromechanical systems.
• Preferred experience of using machinery.
• GCSE Level A-C, IVQ Technician certificate, BTec first certificate or equivalent NVQ level 2 qualification.

Warranty Test Technician Salary and Benefits:

• Starting salary £30,000 per annum.
• 25 Days Holiday a year Plus Bank Holidays.
• Life Cover (3 x Annual salary).
• Employer contributes 3% to pension, rising to 5% to pension after 12 months.
• 2 weeks’ additional paid leave for volunteers/reservists to attend training/camp.
• Ongoing traning and development opportunities throughout your career.

About the company you will be working for:

Starting out as a supplier of automotive parts, the company has expanded in to a range of sectors which includes diverse manufacturing and engineering divisions.