AddressDirectorate/Business Unit/Team Operations Wales
Grade EO
Role Type: Operational Delivery, Stakeholder Engagement, Business Support
Salary band National: £ 28,907
New entrants are normally expected to join on the minimum of the pay band
Responsible to Head of Oversight
Base/location YJB is National by Default.
National (Wales).
This role is contractually based at the YJB office in Swansea. YJB staff work flexibly, including from their homes.
Some travel in Wales is a requirement of the role.
FTE/hours (Full-Time/Part-time/Flexible Working) Full-time – 37 hours
Job type (i.e., fixed term/permanent/loan/secondment) Permanent
Security Clearance Required Baseline (BPSS) Checks
Who are we?
The Youth Justice Board for England and Wales (YJB) is the public body which advises Ministers, including the Secretary of State for Justice on the Youth Justice system. Our ambition is to see a Child First Youth Justice system. A system which looks to children’s’ strengths and supports children to become the best version of themselves. To this effect we engage with a wide variety of organisations, partners and parties with an interest in Youth Justice; we share good practice, champion improvement and issue grants.
Our Vision
Working to ensure a Youth Justice system that sees children as children, treats them fairly and helps them to build on their strengths so they can make a constructive contribution to society. This will prevent offending and create safer communities with fewer victims.
Aims of the Youth Justice System
- To reduce the number of children in the Youth Justice system
- To reduce reoffending by children in the Youth Justice system
- To improve the safety and wellbeing of children in the Youth Justice system
- To improve outcomes of children in the Youth Justice system
Thinking of joining us?
Our recruitment is based on merit, we welcome applications from all who can commit to our vision and values, we offer considerable flexibility in how you work and expect commitment and flexibility in return. We continue to strive for equity, diversity and inclusion in our culture and our staff group. To this end we very much encourage applications from those people with protected characteristics. Our staff are public servants, eligible for the Civil Service pension scheme and we are accredited by the Civil Service Commission. This means applications from across Civil Service Departments, their agencies and Arms-Length Bodies are treated as internal applicants. We also welcome applications from those who do not currently work in these bodies or the public sector.
Role purpose
- reducing the disproportionate number of ethnic minority children in the Youth Justice system,
- reducing re-offending,
- improving resettlement,
- advising on the reduction of serious violence,
- advising on improvements in the way the sector operates and
- working toward a child first approach in the Youth Justice system.
As a member of the Wales team, you will support the way we monitor Youth Justice services and have oversight of the Youth Justice system, using evidence, information, and data to understand performance and practice, support improvement and provide advice to ministers and partners across the Youth Justice system. This will involve working collaboratively across the YJB and with others in the Youth Justice sector.
Main responsibilities
In carrying out your role, you will act as a positive influence for the work and culture of the YJB by encouraging positive emotions and positive social exchanges in the workplace. Set high expectations and live up to them. Make sure you deliver on the commitments you make. Value the contribution of others and nurture positive relationships as well as skills and professional development. You will also take responsibility for your own professional development, identifying opportunities and raising with your line manager, to support your development in the role.
- Providing and managing a high standard of business support and/or programme support, co-ordinating work enabling the YJB to meet its aims.
- Escalating any identified areas of concerns from information analysis or wider intelligence in a timely manner.
- Leading on allocated areas of work and providing accurate and timely reports, briefings, and data analysis to line manager to support a Child First approach to Youth Justice.
- Supporting oversight activity including first level analysis of serious incidents, and areas of assurance and compliance with performance and grant requirements.
- Supporting and developing sector relationships which support the work of the YJB at a local and national level.
- Producing high quality communications including correspondence, documents, reports, briefing papers and presentations that meet the needs of different audiences and meets business requirements.
- Present data and analysis in different formats to ensure themes and trends across the sector are clearly articulated.
- Developing and maintaining relationships with stakeholders to support the YJB realising its aims and the work of Operations.
Key activities and relationships
- Policy support, identifying priorities across key strategic partners and government Departments and providing visibility to line and senior managers.
- Project support and analysis across a range of projects.
- Attending and minuting cross sector meetings, such as YOT Managers Cymru meeting, Wales Youth Courts Issues Group meeting, Youth Justice Blueprint Project Board.
- Co-ordinating and providing support to oversight meetings to ensure timely flow of information.
- Supporting, coordinating, and attending Hwb Doeth and other practice development activities.
- Support delivery of National Hwb Doeth Training Day specifically in relation to raising of Purchase Orders, venue bookings and promotion of the event.
- Providing first level analysis of intelligence received from sector meetings and reporting to line managers, with effective written and oral briefings.
- Identifying themes and trends across the sector, specifically Youth Justice services, identifying issues and suggesting actions.
- Monitoring the YJB Cymru inbox and escalating queries where necessary.
- Undertake analysis and review of relevant information to support engagement with key stakeholders.
- At all times, demonstrate support and respect for the YJBs commitment to equity, inclusivity, and the diversity of the YJB and its partners.
- If required, provide representation for YJB Cymru at internal groups i.e. Staff Engagement Group and the Equity, Diversity & Inclusion Group.
- Be responsible for making sure you understand and adhere to your responsibilities in relation to health and safety and data protection.
- Work positively and collaboratively with colleagues across the organisation and consider the impact of developments on policy, practice, and legislation
- Work flexibly. All posts within the YJB operate flexibly to make sure the requirements of the business are met and as such you may be required to undertake other duties in your role or duties in other parts of the business at your grade to meet business priorities
Travel to external stakeholders and YJB offices is expected as part of the role.
Selection process details
This vacancy is using Success Profiles, and will assess your Technical Skills, Behaviours, Strengths and Experience.
The assessment process will be made up of two parts:
1. Application (see below)
2. Interview (see below)
Application
- CV
- Written examples demonstrating in no more than 250 words for each of the following essential civil service behaviours: Making Effective Decisions (250 words) Delivering at Pace (250 words) and Managing a Quality Service (250 words).
- A statement (no more than 500 words) of how you meet the ‘essential criteria: Technical, and Ability’ as outlined in the job description.
- (Should a large number of applications be received, the initial sift may be conducted based on the lead behaviour: Managing a Quality Service & Essential Criteria)
Interview
For candidates who get to the interview stage it will be a blended interview covering, further elaboration on your application and the Civil Service behaviours, and strengths as described in the Success Profiles - GOV.UK (www.gov.uk) (this is a very particular style of interview please make sure you make yourself aware of these in advance).
Reserve List
Those candidates who successfully demonstrate at interview, the behaviours, strengths, and essential criteria required by YJB for the role, but who are not selected as the successful candidate, may be added to a reserve list for 12 months. Candidates on a reserve list may be contacted and offered a role which is sufficiently similar, without further need for application, within the timeframe.
Essential Criteria
Technical
- Project and programme systems understanding
Ability:
- Highly organised with strong planning skills
- Ability to work under pressure, manage competing priorities and changing deadlines
- Excellent written and verbal communication skills that can be readily tailored for varied audiences, ranging from children to Ministers.
- Highly proficient in using IT Systems including expert level use of Microsoft Office suite, e.g. Word, Excel, Microsoft Outlook, PowerPoint and/or Visio.
- Strong relationship management skills, effective at negotiating and influencing.
Behaviours
- Making Effective Decisions
- Managing a Quality Service
- Delivering at Pace
Benefits of working for the Youth Justice Board
- Opportunity to work in an organisation that seeks to make a positive difference to the lives of children at risk of entering and within the Youth Justice system.
- Family friendly policies including flexible working opportunities. Many of our staff combine working from our offices in either London or Wales, or working from one of the Ministry of Justice Collaboration Centres/Satellite Offices throughout the country, with working from home, compressed hours, part-time working.
- Civil Service Pension Scheme, and/or continuous service transfer of Civil Service Pension Scheme as applicable.
- Annual leave of 25 days per annum plus public holidays (or for those transferring directly on a lateral move from Civil Service Departments, their Agencies, Arms-Length Bodies (ALBs) and Non-Departmental Public Bodies (NDPB) we may, subject to confirmation, match current annual leave entitlement, up to 30 days.
- As an accredited NDPB we may, subject to confirmation, accept your continuous service from other Civil Service departments their agencies and ALBs/NDBPs (however all new joiners join on 37 hours per week/ pro-rata for part-time).
- Special recognition bonus scheme.
- Special leave for unplanned emergencies and for voluntary work.
- Employee Assistance Programme offering confidential support and advice for personal and work issues and occupational health.
- Health and well-being initiatives such as flu-vaccinations.
- Free eye tests and eyecare vouchers for VDU workers.
- Interest free season ticket loans.
- Regular professional development.
- Professional HR Case Management support for managers
Converted File EO Business Support Officer - Wales - Operations Jd Welsh Translation v2 2024+ (002) (002).docx.pdf – 91KB
Flexible working hours
The Youth Justice Board a flexible working system in many offices.
Benefits
The Youth Justice Board offers a range of benefits:
For nationally advertised campaigns, candidates will be appointed to their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed with the successful candidate(s) on the completion of pre-employment checks.
Annual Leave
Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.
There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
Pension
The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
Training
The Youth Justice Board is committed to staff development and offers an extensive range of training and development opportunities.
12/03/2024, 23:55 hours.
To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why.
For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).
If you do not meet the above requirements, you may still be considered if, for example:
- You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
- You were studying abroad
- You were living overseas with parents
In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.
Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.
Converted File EO Business Support Officer - Wales - Operations v2 2024+ (002) (002).docx.pdf – 91KB
Converted File EO Business Support Officer - Wales - Operations Jd Welsh Translation v2 2024+ (002) (002).docx.pdf – 91KB
We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.
Application form stage assessments
Interview stage assessments
A Great Place to Work for Veterans
The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans
Redeployment Interview Scheme
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction.Read more about prison leaver recruitment.
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
