1St/2Nd Line Technician

1st/2nd Line Support Technician (MSP)
Role: 1st/2nd Line Support Technician
Location: Bickenill, Birmingham
Salary: 25,000 - 35,000

A rare position has come up to work for one of the most relaxed, laid back yet technically forward IT companies that I have ever worked with. This company are looking for a more advanced level IT Support Engineer around 2nd / 3rd Line who can be a mature influence on the rest of the team and help out with some of the more techy issues.

The company have been going years with a superb reputation, offer a very flexible attitude towards work (facilitate school runs etc) and have state of the art office with multiple areas for chilling out and for down time. As well as the fun bits, this company also boast partnerships with vendors like Microsoft and are massive into staff training. They really don't like losing staff as this isn't something that happens often, so they make a big effort to give you as much training and support as you need.

Benefits:
On site Parking
Flexible working
Friendly team
Paid for certifications
State of the art offices
8% pension
Technical bits that you will get to work with includes:
Windows Server
Azure
Office 365
Active Directory
Networking
Backups
Hardware Support
Responsibilities:
Work as an escalation point on the Service Desk
Provide remote support, client site visits will be very rare as this can be managed by more junior members of the team
Project work including Server upgrades, Server swaps etc
Day to Day Server management
If you are looking to work for a business who will develop you, value you as a person and treat you like an Adult, then please APPLY NOW or send your CV directly to Clayton co . uk