2Nd Line Infrastructure Support

Leading North West IT Solutions Provider (MSP) looking to expand their IT infrastructure team, to support their well established baseline customers. You will be First Line Defence in providing high quality customer services.

You'll need experience in…

• Resolving customer issues via a ticketing system
• Working to SLAs
• Networking and network devices such as Cisco and HP
• Switching, routing, firewalls - preferably Cisco Meraki
• Windows Server 2008/2012/2016/2019/2022
• Windows 11/10/8.1/7
• Office 365
• VMware (desirable)
• TCP/IP, LAN, WAN, VPNs

DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality