Address
Form of work
Salary2nd Line Service Desk Engineer
Glasgow/Hybrid
£25,000 - £30,000
We're partnering with a Scottish-owned Managed Service Provider providing top-level services to clients in the Glasgow region. With a commitment to innovation, our client is seeking a skilled 2nd Line Service Desk Engineer to join their team. As a 2nd Line Service Desk Engineer, you'll play a crucial role in providing technical support and break-fix solutions. This role offers a hybrid working model, combining Service Desk responsibilities with on-site break-fix support for our valued clients.
Day-to-Day:
- Respond to escalated Service Desk tickets, providing efficient and effective technical support.
- Conduct break-fix solutions on client sites, addressing hardware and software issues.
- Collaborate with the Service Desk team to resolve complex technical challenges.
- Contribute to the creation of technical documentation.
Tech Stack:
- Active Directory
- Office 365
- Windows Server
- Networking (Routers/Switches)
- Mobile Device Management
- Hardware support
Benefits:
- Company pension
- Free on-site parking
- Discounted or free food provided.
- Cycle-to-work scheme
- Sick pay
- Life insurance
- Casual dress
If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0141. 674. 8511. or darcey . obyrne @ in technology group - uk . com.
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
