3Rd Line Client Side Infrastructure Engineer

Are you a seasoned Senior Infrastructure Engineer yearning for an exciting new role? Look no further! Join our dynamic team as a 3rd Line Client-Side Infrastructure Engineer in the aerospace and defence sector.

You will provide third-line support on an established and large-scale account. This is a fantastic opportunity for an experienced Systems Integration Engineer to cover both hardware and software support on a large and challenging secure site.

We can offer great career progression opportunities and benefits which you can flex to meet your needs and training and development opportunities.

What you'll be doing:

• Provide integration reports on new software and hardware entering the estate
• Package and distribute software components to the Enterprise using Microsoft Endpoint Configuration Manager (old term SCCM)
• Assist with support of the corporate environment whilst maintaining its integrity
• Administration of support queues – Incident and workload management
• Progress incidents and problems to their conclusion
• Report anomalies and escalate issues to Team Leads
• Provide third-line support to site teams and projects
• Writing, reviewing and maintaining processes and procedures
• Suggest improvements and innovations (CSI&I) that could assist introduce efficiencies into the environment
• Work with business and security frameworks (ITIL, JSP, IMM

What you’ll bring:

• MECM (SCCM)Administration – Software distribution, OS deployment and monthly Patches
• Scripting – PowerShell, VBS etc.
• Software integration and compatibility testing
• In depth knowledge of : Group policy, and client end point
• Operating system build and delivery mechanisms
• Good RCA within a complex environment
• Good software packaging knowledge.
• Able to effectively troubleshoot application packages

It would be great if you had:

• Application sequencing
• Citrix
• Application virtualisation – APP-V, MED-V
• Endpoint device control
• Secure remote access
• ITIL v4

If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!

Employment Type: Full-time, Permanent
Location: Salisbury
Security Clearance Level: SC & eligible for DV
Internal Recruiter: Annecia
Salary: up to £46,000
Benefits: 25 days annual leave with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund

Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.
Loved reading about this job and want to know more about us?

Sopra Steria’s Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client’s goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK’s most complex safety- and security-critical markets.