Address
Form of work
SalaryJob title:3rd Line Support Technician
Salary: up to £50k
Location: Cambridge
My client is a driven and successful company, and they are looking for a 3rd Line Support Technician to join their team. This role requires someone who is process orientated, effective and has the ability to build rapport with their clients. They are a great company who are willing to invest time in their staff to be successful, they are looking for someone who has a previous background in IT and is looking for a long-term role. The ideal candidate will be someone who is a team player and a good sense of humour.
Responsibilities:
- Setting up and supporting small and medium business networks
- Setting up/ supporting computer Networks
- Installing PCs/ upgrading software
- Building new servers to customer specification
- Support servers remotely and on-site (2003, 2008, 2012, 2016)
- Administration of IP Phone systems (via web-based interface)
- Supporting customer applications
Attributes:
- Previous experience working for an MSP or Software house would be desirable
- Team player
- Keen to learn
- Confident communicating over the phone
