Contact Centre Advisor jobs in North West

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M AND S BANK CUSTOMER CONTACT CENTRE ADVISOR

Hybrid working with 60% of your time in the office (Chester Based) and 40% at home. Competitive salary and the chance to earn an annual bonus. 25 days holiday per year. Recognition all year round with Spotlight awards and access t...

CompanyHsbc
AddressChester, Cheshire
CategoryCustomer Service
Job typePermanent | Full-time
Date Posted 3 weeks ago See detail

M and S Bank Customer Contact Centre Advisor

Hsbc

Chester, Cheshire

Hybrid working with 60% of your time in the office (Chester Based) and 40% at home. Competitive salary and the chance to earn an annual bonus. 25 days holiday per year. Recognition all year round with Spotlight awards and access t...

Customer Service Advisor | S1 |Specialist Contact Centre| Fraud

Santander

Bootle, Cumbria

£23,036 a year

Building natural rapport through great conversations with the ability to engage in a way that makes our customers feel protected and valued preventing fraud and scams Showing great personal resilience in the face of challenging cu...

Claims Contact Centre Agent New

Office Angels

Reading, Berkshire

£22,000 - £23,500/annum

Competitive salary of up to 23.5K with the potential to move up to a Senior Claims Contact Centre Agent and a salary increase for consistent high performance. Basic health insurance cover (upgrade option available after probation...

Contact Centre Advisor

Bridgewater Finance Group Ltd

Lancashire, England

You have experience in a phone-based role. You have the ability to learn and develop your skills quickly. You can communicate in professional manner with a variety of customers. You are self-motivated and have the desire to progre...

Contact Centre Advisor

Reed Hospitality

Berkshire, England

£11.50 per hour, inc benefits

Reed is looking for aa Contact Centre Call Handler to join an award-winning multi-franchise dealer group. My client is keen to speak with candidates who are committed to providing exceptional customer service and the right candid...

Customer Service Advisor - Pensions Helpdesk / Contact Centre

Local Pensions Partnership

Lancashire, England

£22,900 - £23,500 per annum

Customer Service Advisor - Pensions Helpdesk / Contact CentreHybrid Working with 2 days in Preston, Lancashire- Do you have first class Customer Service skills?- Want a role with no weekend, late nights, or Bank Holidays?- Work fo...

Pensions Customer Service - Pensions Helpdesk / Contact Centre

Local Pensions Partnership

Lancashire, England

£22,900 per annum

Pensions Customer Service - Pensions Helpdesk / Contact CentreHybrid Working with 2 days in Preston, Lancashire- Do you have first class Customer Service skills?- Want a role with no weekends, late nights, or Bank Holidays?- Work...

Contact Centre Administrator

Bluemoon

Manchester, Greater Manchester

£17,000 Per Annum

Supporting the valuation team with administrative requirements. Liaising with customers who wish to sell or view a property. Provide a seamless customer service experience by providing exceptional service for our customers and net...

Contact Centre Team Leader

Search

Lancashire, England

£31,000 per annum

A salary of 31,000. A monthly bonus of up to 500 per month for team performance. Brand new offices in Manchester. Equity inclusion with our SimpliSafe Inc. business. Competitive salary and annual bonus. 28 days holiday + bank ho...

Call Centre Advisors

Huntswood

Lancashire, England

Comprehensive Training. Generous staff discounts- access to our intranet with exclusive discounts from leading retailers. Team Building activities. Access to an online Well-being centre that has a variety of tools to nurture your...

Call Centre Advisors

Huntswood

Merseyside, England

Comprehensive Training. Generous staff discounts- access to our intranet with exclusive discounts from leading retailers. Team Building activities. Access to an online Well-being centre that has a variety of tools to nurture your...

Call Centre Advisors

Huntswood

Liverpool, Merseyside

£12/hour

Comprehensive Training. Generous staff discounts- access to our intranet with exclusive discounts from leading retailers. Team Building activities. Access to an online Well-being centre that has a variety of tools to nurture your...

Insurance Call Centre Advisor

Ips Group

Lancashire, England

£25,000 - £27,000 per annum, inc benefits

Making outbound calls to customers - dealing with quotes not yet purchased (no cold calling). Re-engaging lapsed customers from previous years and renewal chasers with a view to converting these into business. Taking inbound calls...

Claims Contact Centre Agent

Office Angels

Berkshire, England

£22,000 - £25,000 per annum

Competitive salary of up to 23.5K with the potential to move up to a Senior Claims Contact Centre Agent and a salary increase for consistent high performance. Basic health insurance cover (upgrade option available after probation...

Contact Centre Manager

Resource Matters Ltd

Lancashire, England

£40,000 - £52,000 per annum

The position offers a base salary of 40,000 with an OTE of 52,000, which will increase as the business and your team expand, presenting a significant earning potential. - A proactive leadership and management approach, working c...

Quality Controller Contact Centre

The Recruitment Co

Lancashire, England

£27,500 - £30,000 per annum

Listen to recorded or live customer calls to assess agent performance and adherence to quality standards. Evaluate calls based on predetermined criteria such as accuracy, professionalism, adherence to scripts, and compliance with...

Contact Centre Tutor / Trainer

Km Education Recruitment Ltd

Manchester, Greater Manchester

£30,000/annum

Must hold a Teaching qualification at Level 3 or above (PTLLS/AET) or above/equivalent. Must have worked within a Call/Contact Centre environment, with experience of delivering on-the-job training for staff. Must be comfortable wi...

Contact Centre Tutor / Trainer

Km Education Recruitment Ltd

Lancashire, England

£30,000 per annum

Must hold a Teaching qualification at Level 3 or above (PTLLS/AET) or above/equivalent. Must have worked within a Call/Contact Centre environment, with experience of delivering on-the-job training for staff. Must be comfortable wi...

Sales Assistant (Contact Centre) – Customer Experience Hub

Chums Ltd

Prescot, Merseyside

£21,814 a year

Cycle to work scheme. Employee discount. On-site parking. Performance bonus. Free refreshments. Casual Dress. Company Events. Canteen. Casual dress. Company events. Cycle to work scheme. Employee discount. Free parking. On-site pa...

Customer Contact Advisor

Nhs Business Services Authority

Fleetwood, Lancashire

£22,816 - £24,336 a year

37.5 hour working weeks, in shifts across our 8am-6pm opening hours Mon-Fri, and 1 in 5 Saturdays on average 9am-3pm No outbound calls, and our advisors are empowered to solve customer queries using our bank of support resources a...

Contact Centre Team Leader

Your World Recruitment Ltd

Cumbria, England

13.20 - 13.20 GBP Hourly

Experience in the managing of NHS waiting lists, clinical and administrative booking processes. Patient Administration Training including Patient Management Information, Out Patient Booking and Audit trail. Knowledge, understandin...

Contact Centre Team Leader

Your World Recruitment Ltd

Stanwix, Cumbria

£13 Hourly

Experience in the managing of NHS waiting lists, clinical and administrative booking processes. Patient Administration Training including Patient Management Information, Out Patient Booking and Audit trail. Knowledge, understandin...

Contact Centre Coordinator

Legoland Parks

Windsor, Berkshire

£12.94 an hour

Proven experience dealing with complex customer enquiries or feedback, with the ability to professionally resolve escalated complaints in line with business compensation standards. You must be a confident communicator in both writ...

Contact Centre Team Lead - Carlisle - NHS

Ackerman Pierce

Cumbria, England

£16.00 per hour

Job Position - Contact Centre Team Lead NHS Department - Corporate HQ Band: 5 To start: ASAP Duration: 6 months Hours: 37 - Days: Mon-Fri Site: Carlise CANDIDATES MUST HAVE PREVIOUS NHS EXPERIENCE Main Duties: We have approval to...

Contact Centre Team Lead

Your World Healthcare

Cumbria, England

Experience in the managing of NHS waiting lists, clinical and administrative booking processes. Patient Administration Training including Patient Management Information, Out Patient Booking and Audit trail. Knowledge, understandin...

Contact Centre Team Lead - Carlisle - NHS

Ackerman Pierce Ltd

Carlisle, Cumbria

£16 Hourly

Job Position - Contact Centre Team Lead NHS Department - Corporate HQ Band: 5 To start: ASAP Duration: 6 months Hours: 37 - Days: Mon-Fri Site: Carlise CANDIDATES MUST HAVE PREVIOUS NHS EXPERIENCE Main Duties: We have approval to...

Contact Centre Analyst

Iag Loyalty

Birchwood, Cheshire

Permanent

Location: Birchwood Contract Type: Permanent 3000 Avios are collected every second (more than 100 billion annually) by. 35 million members across 200 countries globally from. 200+ partnerships with the biggest names in travel, re...

Learning Centre Advisor

Tate Recruitment Limited

Manchester, Greater Manchester

£12 an hour

To provide a welcoming, courteous and effective service to all Learning Centre users. To issue and discharge materials. To handle enquiries effectively and refer to other resources both internal and external as appropriate. To hel...

CONTACT CENTRE TEAM LEADER

Platinum Financial Recruitment

Manchester, Greater Manchester

£27,000 - £29,000 a year

Completing 1-2-1s with each team member and regular meetings. Dealing with escalations from customers if it goes to manager level. Spot checking customer calls to ensure the team are putting them on the correct plans. Search for...

Customer Support Centre Advisor (Manchester/Hybrid working)

Dogs Trust

Manchester, Greater Manchester

Provide the best customer service with every interaction. Liaise regularly with colleagues in the Support Centre, our network of rehoming centres and our London offices. Respond sensitively and efficiently to all calls, following...