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TEAM MANAGER CONTACT CENTRE

Lead a team of agents to meet and exceed business objectives, ensuring that key financial, operational, and quality metrics are consistently achieved. Continually review and monitor the performance of all Agents/Advisors against a...

CompanyAt Management
AddressLeicester, Leicestershire
CategoryCustomer Service
Salary£30,000 Annual
Job typePermanent
Date Posted 4 days ago See detail

Team Manager Contact Centre

At Management

Leicester, Leicestershire

£30,000 Annual

Lead a team of agents to meet and exceed business objectives, ensuring that key financial, operational, and quality metrics are consistently achieved. Continually review and monitor the performance of all Agents/Advisors against a...

4 days ago seen See more...

Contact Centre Team Manager / Call Centre

Awd Online

South East

£42,000 per annum, inc benefits

Maximise first contact resolution through effective coaching of agents. Support the delivery of a quality-focused frontline service across all tenures. By utilising strategic planning and business insights, identify and implement...

7 days ago seen

Contact Centre Team Manager

It Bods Ltd

Cheshire, England

£30,000 - £35,000 Annual

KPI reporting to senior stakeholders in the business. Call listening including - quality observations, cancellations, and dip checks. Reporting of call quality and appointment booking results. Planning and running daily/weekly/mon...

a week ago seen See more...

Assistant Team Manager, £40ph, Adults, Southwark New

Pertemps Professional Recruitment

London, England

£40/hour

A proven track-record of multidisciplinary working/close partnership working with other local authority colleagues/GPs/NHS and a sound understanding of ordinary residence and current out-of-hospital pathways is essential for this...

5 hours ago seen See more...

Pricing Analyst Team Manager New

Rise Technical Recruitment

Bristol, England

£50,000 - £58,000/annum

Manage a data-driven pricing team with autonomy and independence. Analyse business data and metrics to shape product pricing strategies. Use data and research to inform pricing decisions. Lead and support your team in achieving pr...

19 hours ago seen See more...

Customer Service Team Manager

Escape

Livingston, West Lothian

Day to day operation management of the Customer Service team (circa. 8). Ensure that excellent Customer Service is delivered as standard to internal and external customers. Coach, develop and train the Customer Service Team. Use d...

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Warehouse Team Manager

Chase And Holland Recruitment Ltd

United Kingdom

27000.00 - 30000.00 GBP Annual

Genuine development opportunities. Monday to Friday working week. Optional over time available. Opportunity to work with a leading organisation offering a positive working culture. Pension. Managing and organising daily picking re...

2 days ago seen

Team Manager Environmental Services Policy - ORK08278

Orkney Islands Council

Kirkwall, Orkney Islands

£43,109 to £45,700

NEIGHBOURHOOD SERVICES AND INFRASTRUCTURENeighbourhood Services - EnvironmentalTeam Manager Environmental Services Policy35 hours per weekTemporary up to 14 August 202543,109 - 45,700 / 23.62 - 25.04 per hour (including Distan...

2 days ago seen See more...

Assistant Team Manager

Elevate Projects Ltd

Swindon, Wiltshire

£28.28 - £36/hour

Assist in the initiation and implementation of operational business plans, legislation and policy guidance.. Assist the Team Manager in the determination of priorities and through effective management and supervision of social ca...

2 days ago seen See more...

Assistant Team Manager- Young People Services

Horizon Care And Education

Birmingham, West Midlands

£28,000/annum

Real Living Wage employer. Competitive pay rates. Christmas bonus. Blue Light Card. Colleague referral scheme with cash rewards - earn up to 2500 per referral!*. Financial wellbeing service. Life Assurance. Option to buy and sell...

2 days ago seen See more...

Tenancy Management & Enforcement Team Coordinator

Red Snapper Recruitment Limited

Hemel Hempstead, Hertfordshire

£12.73/hour

Support the team to deliver an effective and efficient Tenancy Management and enforcement service to Dacorum Councils tenants, adhering to the Councils and Housing Services standards, targets and procedures. Ensure all the incom...

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Support Team Leader- Service Manager

Trc Yorkshire

Acklam, North Yorkshire

£27,000 - £30,000/annum

Support Team Leadership, management, planning, organising, supervisory and development skills. Delivery of Positive Stress Support. Thorough ongoing assessments of need, taking corrective action in real time where needed. Safe,...

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Support Team Leader- ( Service Manager)

Trc Yorkshire

Harrogate, North Yorkshire

£30,000 - £33,000/annum

Support Team Leadership, management, planning, organising, supervisory and development skills. Delivery of Positive Stress Support. Thorough ongoing assessments of need, taking corrective action in real time where needed. Safe,...

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Account Manager / Team Leader - Waste Management & Recycling

Red Kite Recruitment Group

Buckinghamshire, England

Competitive

INTERNAL ACCOUNT MANAGER / ACCOOUNTS TEAM LEADER REQUIRED TO OVERSEE A TEAM AND SERVICE / TROUBLESHOOT ACCOUNTS FOR LARGE / CORPORATE CLIENTS TITLE: Corporate Account Manager / Team Leader - Waste Management & Recycling SALARY: 32...

2 days ago seen See more...

Team Manager, Integrated Contact and Referral Team/ MASH

Together For Children Sunderland

Sunderland, Tyne and Wear

£50,512 to £54,762 per year

Applications are welcomed from those with and without any knowledge and experience of Signs of Safety, as we have the benefit of an extensive training and support offer via our dedicated Practice Development team. You will have ex...

a month ago seen See more...

Contact Centre Team Manager

Call Centre And Customer Service

London, Greater London

£26.89/Hourly

Manage a team of skilled officers who handle customer contacts and associated tasks. Lead and motivate the team through change, delivering a high-level service in line with our client's requirements. Monitor and analyse complaint...

2 months ago seen See more...

Contact Centre Team Manager

Adecco

Ealing, Greater London

£26.89/hour

Manage a team of skilled officers who handle customer contacts and associated tasks. Lead and motivate the team through change, delivering a high-level service in line with our client's requirements. Monitor and analyse complaint...

2 months ago seen See more...

Contact Centre Team Manager

Hireful

Peterborough, Cambridgeshire

£40,966 per annum

Experience of working within a busy customer focused environment with the ability to demonstrate exceptional customer service skills including dispute management. Experience of leading and managing a team in a high volume work env...

2 months ago seen See more...

Contact Centre Team Manager

Accent Housing Group

Peterborough, Cambridgeshire

£40,966 Annual

Experience of working within a busy customer focused environment with the ability to demonstrate exceptional customer service skills including dispute management. Experience of leading and managing a team in a high volume work env...

2 months ago seen See more...

Contact Centre Team Manager

Accent Housing Group

Cambridgeshire, England

£40,966 per annum

Experience of working within a busy customer focused environment with the ability to demonstrate exceptional customer service skills including dispute management. Experience of leading and managing a team in a high volume work env...

2 months ago seen See more...

Team Manager - Contact Centre

Sigma Connected Group

Birmingham, West Midlands

What being part of the Sigma Family means for you: Team Manager Office BasedAre you a confident leader who thrives on performance and wants to strive to achieve the best results possible. That's why we are seeking exceptional in...

2 months ago seen See more...

Contact Centre Team Manager

Merje Ltd

Chelmsford, Essex

£31,200 Annual

Liaise with the Head of Connect at weekly Performance and Management meetings. Manage a team of agents, including 1 x 1-1 with each agent per month. Call Quality Analysis x 2 calls per month, per agent. First line complaint manage...

2 months ago seen See more...

Locum Fostering Team Manager

Nonstop Consulting

Lancashire, England

Competitive

Agency contract for 3-6 months. High salary 42. High standards Independent Fostering Agency. Stable role. Team Manager role - career progression! Lovely people. Supportive Management. Therapeutic fostering approach....

2 days ago seen See more...

Sales Team Manager - UK Life Sciences

Taylorollinson Ltd

Lancashire, England

Competitive salary

Previous experience in a team leadership or field sales management role. Proven track record of driving Sales Team performance and managing a small team. Strong leadership skills with the ability to motivate, engage and encourage...

2 days ago seen See more...

Children’s Social Work Assistant Team Manager, CWD, North London

Ppr Social Care

Middlesex, England

£40.50 per hour

A Dedicated consultant who has access to all roles across the UK and is available for you to speak to. An easy registration process (all done online). Referral schemes and incentives. Ongoing compliance managed for you. Promp...

2 days ago seen See more...

Children’s Social Work Team Manager, SGO Team, South London

Ppr Social Care

London, England

£44.50 per hour

A Dedicated consultant who has access to all roles across the UK and is available for you to speak to. An easy registration process (all done online). Referral schemes and incentives. Ongoing compliance managed for you. Promp...

2 days ago seen See more...

Domestic Abuse Team Manager - Expiring soon!

West Sussex County Council

Horsham, West Sussex

£22,720 - £24,237/annum

These roles identify, assess, and assist victim-survivors of domestic and sexual violence and abuse, in order to increase their safety and the safety of their families.If you enjoy working in a fast-paced environment and relish be...

2 days ago seen See more...

Team Manager (Children/Young People/Families)

Positive Employment

South West

£49,498 - £51,515 per annum

The successful applicant will be required to come on board and to lead, manage and be accountable for a team of social workers and other professionals in the delivery of statutory duties of children, young people and families. To...

2 days ago seen See more...

Technical Sales Team Manager

Wise Monkey Recruitment Ltd

Kent, England

Competitive

Translate strategy into actionable goals for performance and growth by whilst optimising current and improved operating capabilities. Assessing and implementing improved processes including any appropriate innovative technologies,...

2 days ago seen See more...

Team Manager

Countrywide Hq

Derbyshire, England

Competitive salary

Provide leadership, coaching, and mentorship to team members. Set clear performance expectations and conduct regular performance reviews. Plan, organise, and manage team activities and projects, ensuring timely completion of these...

2 days ago seen See more...

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