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IT SUPPORT ANALYST (12 MONTH CONTRACT)

Resolving incidents and work orders assigned to the Deskside Team in Helix, our ITSM software. Assisting with daily morning moves. Update customers on progress of their incidents and requests and ensure customer expectations are m...

CompanyA&O Shearman
AddressLondon, Greater London
CategoryCustomer Service
SalaryCompetitive
Job typeContract
Date Posted 4 weeks ago See detail

IT Support Analyst (12 month contract)

A&O Shearman

London, Greater London

Competitive

Resolving incidents and work orders assigned to the Deskside Team in Helix, our ITSM software. Assisting with daily morning moves. Update customers on progress of their incidents and requests and ensure customer expectations are m...

IT Support Analyst

Picture More Ltd

London, England

£28,000 - £34,000/annum

Competitive salary and great benefits package. Gain exposure to a range of technologies for personal and professional growth. Provide remote and on-site support for users. Deskside/technical support. Offer application support and...

IT Support Analyst

Investigo

Hampshire, England

£200.00 - £250.00 per day

Manage IT incidents and Service Requests through to resolution within agreed target timeframes. Provide first line response and resolution to internal and external customer incidents and queries (by phone, email, chat, in person a...

IT Support Analyst - 6 Month FTC

Jameson Legal

South East

£30,000 - £34,000 per annum

Logging, managing and closing tickets. Setting up technical resources in meeting rooms. Imaging laptops. Assisting with the printer system. Maintaining mobile devices and laptops. Resolving 1st and 2nd line support queries. Taking...

IT Support Analyst - hybrid working

Ashdown Group

South East

Working closely with the IT director this role will enable you to develop your IT skills in a professional corporate environment, to maintain and deliver a high-quality IT service to staff. You will be the first point of contact f...

German Speaking Support Analyst

Adecco

Leeds, West Yorkshire

£185/day

Evidence of dealing with critical issues/complaints in a fair and objective manner. Demonstrates excellent Customer Service skills and must be confident collaborating closely with colleagues from across the business at all levels,...

Contract IT Support Engineer

Spectrum It Recruitment

Camberley, Surrey

Provide BAU IT support for multiple end clients. Triage, diagnosis, & support service desk support calls though a ticketing system. Provide end user 1st/2nd line support across multiple devices, including, but not limited to. Wind...

German Speaking Support Analyst

Adecco

City of Edinburgh, Scotland

£185/day

Evidence of dealing with critical issues/complaints in a fair and objective manner. Demonstrates excellent Customer Service skills and must be confident collaborating closely with colleagues from across the business at all levels,...

German Speaking Support Analyst

Pontoon

Leeds, West Yorkshire

£28,000 - £29,500/annum

Evidence of dealing with critical issues/complaints in a fair and objective manner. Demonstrates excellent Customer Service skills and must be confident collaborating closely with colleagues from across the business at all levels,...

IT Services Analyst

Children's Hospices Across Scotland

City of Edinburgh, Scotland

£25,305 - £29,102/annum

Experience providing 1st and 2nd line IT Support in a multi-site environment. IT knowledge, specifically Microsoft 365, AD and management of end-user devices. Educated to HNC/D level in computer science discipline or equivalent te...

IT Support Specialist

Randstad Technologies Recruitment

Bristol, England

£28,000 - £35,000/annum

Delivering user training and support to our esteemed customer base. Visiting both new and existing clients to conduct on-site training sessions. Conducting classroom training sessions at the office. Providing first and second-line...

Digital Support Analyst

Lincolnshire Housing Partnership

Grimsby, Lincolnshire

£31,754 + great benefits

An employee wellbeing package worth up to 1200 annually through our benefits partner Westfield Health. Discounted Shopping Vouchers through Westfield Health. Opportunities to learn new skills and knowledge through our fantastic c...

1st Line IT Support Apprentice | Randstad Delivery

Randstad Delivery

Northamptonshire, England

To assist in the maintenance of the companys ICT network & systems.Logging customer support calls.Providing Support for Windows 10 & Micosoft Applications.Manage & support digital service desk calls.Monitor digital service desk q...

IT Support Engineer (School)

In Technology Group

Sheffield, South Yorkshire

£130 - £140/day

IT Support Engineer (Education). Sheffield area. 140/day. 3 months (Initial contact). Start date - 13/05/2024. 5+ years' experience as an IT Support Engineer. Proven experience as an IT Engineer in a School/College. Experience wi...

Level 2 IT Support Engineer

Reperio Human Capital

Dublin, Highland

£172 - £198/day

Provide technical support for software and hardware issues, including desktops, laptops, printers, and mobile devices. Install and configure software and hardware, including operating systems, applications, and peripherals. Mainta...

3rd Line IT Support Engineer

Mars Recruitment

OX28 4GE

£40,000 - £44,000/annum

Knowledge of Microsoft Word, Excel, Outlook and ideally Adviser Office, Volume and Pulse dealing system. Ability to work under pressure at times. Office 365. Experience of administering MS Exchange and MS SQL. Knowledge of VMware,...

Senior IT Support Engineer

In Technology Group

Sheffield, South Yorkshire

£200 - £220/day

Provide technical support and engineering for networking infrastructure, contributing to the design, implementation, and security of WAN, LAN, and WLAN. Providing technical support and engineering for servers, services, and applic...

IT Support Officer, 23 months, Edinburgh, £155 per day

Parity Professionals Limited

City of Edinburgh, Scotland

£150 - £155/day

Be responsible for setting up requisite IT accounts for new recruits. Support the provision of hardware to colleagues, to ensure they can effectively undertake their role. Support the installation of software, providing, where app...

Senior IT Service & Support Technician (2 posts)

The Open University - Digital Services

Milton Keynes, Buckinghamshire

£30,487 to £36,024 per annum

Covering all aspects of digital technology at the OU, from sourcing and maintaining systems, through to providing frontline IT support for staff and students. The role We have 2 exciting opportunities for experienced IT profession...

IT Technical Business Analyst

Jameson Legal.

Manchester, Greater Manchester

£55000 - £60000 per annum + Competitive Salary, Progression

Designing and implementing enhanced features and widgets and ensuring the deliverable meets exacting quality standards. Configuring business processes in the Case Management System inclusive of phase plans, data and workflows. Ens...

IT Support Coordinator

Big Ant Group Recruitment Specialists

Torquay, Devon

Competitive

First Line IT Support: Providing prompt and effective first-line support to all users within the organisation. This involves troubleshooting and resolving IT-related issues to minimise disruptions. IT Training: Conducting training...

Pathology IT Support Officer | The Royal Wolverhampton NHS Trust

Royal Wolverhampton Nhs Trust

Wolverhampton, West Midlands

Not specified

Were passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.We are delighted that we have be...

Pathology IT Support Officer

Nhs Jobs

Wolverhampton, West Midlands

£25,147.00 to £27,596.00 per year

To assist with the daily, weekly and monthly backup procedures on all computer systems located in the Pathology IT department, including provision of offsite copies. To be involved in setting up, testing and/ or provide support in...

Production Support Analyst Risk

Efinancialcareers

South East

Competitive salary

Provide business support to users and act as second line/third line of support. Analyse data quality/system issues and remediate to these. Provide daily sign-off on main services (Risks, VaR, Limits). Analyse the weekly issues an...

IT Support Technician - Field Engineer

La International

Cardiff, Wales

Negotiable

- Support and organise responses to requests for assistance based on current priorities or advise recommendations for change. - Support and organise complex fault investigation tasks based on agreed processes and procedures or pro...

IT PMO Analyst

Akkodis

Warwickshire, England

£350 - £450/day Inside IR35

Must have experience in a PMO role, approx. 5 years +. Experience working on an IT related programme - eg IT Infrastructure / Deployment / IT Systems etc. Strong Risk and Issue Management. Process improvement / implementation. Goo...

3rd Line Support Analyst

Russell King Associates

London, England

£55,000 - £65,000/annum

Proactively resolve all service tickets within agreed SLA. Proactively resolve Dynamics CRM and PowerBI tickets and requests. Serve as an escalation point for delivering 3rd Line Support. Actively monitor and review system alerts....

Junior IT Support Engineer

Reperio Human Capital

Clare, County Down

£129 - £146/day

Provide technical support for software and hardware issues, including desktops, laptops, printers, and mobile devices. Install and configure software and hardware, including operating systems, applications, and peripherals. Mainta...

IT Support Assistant - 12-18 month contract

Croydon Churches Housing Association

Surrey, England

£20,001 - £25,000 per annum

Excellent IT knowledge and skills. Proficiency in Windows operating systems (Windows 10/11). A good working knowledge of Microsoft Office 365 Applications (Outlook, Excel, Word, Teams. Strong troubleshooting skills to resolve issu...

Application Support Analyst

Bes Utilities

Lancashire, England

£25,000 - £30,000 per annum

Oversee all aspects of application lifecycle, including deployment, maintenance, upgrades, and decommissioning. Serve as a liaison between application teams, data teams, MI/BI teams, Software Development and infrastructure teams....