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Customer Complaint Executive jobs in London

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COMPLAINTS AND VULNERABLE CUSTOMER EXECUTIVE

Reviewing complaints to understand the drivers and the barriers to first contact resolution, proposing solutions such as technical fixes, changes to process, communication, policy or training. Monitoring interactions across all cu...

CompanyCurrys Plc
AddressLondon, Greater London
CategoryCustomer Service
Date Posted a week ago See detail

Complaints and Vulnerable Customer Executive

Currys Plc

London, Greater London

Reviewing complaints to understand the drivers and the barriers to first contact resolution, proposing solutions such as technical fixes, changes to process, communication, policy or training. Monitoring interactions across all cu...

a week ago seen See more...

Customer Complaints Handler - Swedish + English Speaking

Bms Performance

Kingston Upon Thames, Greater London

£28,000 - £30,000 per annum + + annual bonus

You will deal with all product complaints and ensure that they are dealt with in a timely manner acting as a first point of contact for all telephone and email complaints. Typically liaising with sales managers, opticians, optomet...

2 days ago seen See more...

Customer Service & Sales Executive

Emap

London, England

£25,000/annum 20% Bonus

To establish and maintain contact with client base, managing calls and emails. Delivering a comprehensive level of Customer Service to clients, being the first point of contact for enquiries and. support, where appropriate filteri...

2 days ago seen See more...

Customer Support Executive

Corporate Recruitment Solutions

London, England

£23,000 - £24,000 per annum

Handle all the incoming queries via the Aircall and Zenndesk platform - You will look at a mixture of emails, live chat & phone calls. Deal with a variety of general queries from customers inc refunds, claims, technical incidents....

5 days ago seen See more...

Marketing Account Executive - Customer Experience

Big Group

London, England

£23,000 - £25,000 per annum

Marketing Account ExecutiveCustomer ExperienceLondon, W11 (with hybrid working)About UsWere Big Group, an award-winning, independent creative marketing agency that applies bigger thinking to everything we do. For over 30 years...

5 days ago seen See more...

Customer Success Executive - Fully Remote

Teemz Ltd

London, England

£30,000 per annum

Act as a strategic advisor by finding new sources of value for your clients while leveraging solutions. Seek to understand the 'why and ask the right questions to build and maintain strong relationships with clients, resulting in...

5 days ago seen See more...

Customer Success Executive German Speaker

Sedex Information Exhange Ltd

London, England

Outbound sales, participating in Supplier Engagement Projects building and nurturing trustworthy relationships with non-members to register a new account on Sedex via phone and email outreach. Make an agreed number of outbound c...

5 days ago seen See more...

Complaints Customer Services Advisor

Service Care Solutions Ltd

London

Up to £22.62 per hour

Ensuring complaints are dealt with and responded to within time frames and monthly targets are met. Processing payments and invoices as required. Maintaining effective internal communication systems to ensure the speedy generation...

7 days ago seen See more...

Customer Solutions Executive (JR100896)

Clarion Events Ltd

London, England

Competitive

Developing and managing strong customer relationships to ensure deliverables meet and exceed sponsor and exhibitor expectations. Serving as the primary contact for customers and acting as a knowledge base on all-show things (Atte...

a week ago seen See more...

Customer Service Executive

Cast Uk Limited

Romford, Greater London

£25,000 - £28,000/annum

Opportunity to join a successful business with potential progression opportunities post contract. Working amongst a team of experienced and knowledgeable individuals. Genuine appreciation and respect shared amongst all members. Fa...

2 weeks ago seen See more...

Customer Service Executive

Rgs Global Ltd

Hampton, Greater London

£25,000 - £28,000/annum plus excellent benefits

Are you highly customer focused? . Do you have the energy and aptitude to learn new skills? Are you an exceptional team player? Acting as the main day-to-day point of contact for all clients. To progress orders advising clients...

2 weeks ago seen See more...

Complaints Customer Services Advisor

Service Care Solutions

London, England

£22.62/hour

Ensuring complaints are dealt with and responded to within time frames and monthly targets are met. Processing payments and invoices as required. Maintaining effective internal communication systems to ensure the speedy generation...

2 weeks ago seen See more...

Operations and Customer Service Executive

Bespoke Personnel

Harlesden, Greater London

£28,000 - £30,000/annum

Management of Order Pipeline in co-ordination with the Warehouse team manage workload and ensure timely and cost-effective dispatch of orders. Review and resolve back-order issues by effective management of stock levels, co-ordi...

3 weeks ago seen See more...

Customer Support Executive

Avian Fleet

Sutton, Greater London

£24,000/annum

With more than 30 years' heritage, we are proud of our exceptional reputation as award-winning specialists in the installation of vehicle safety equipment, telematics and connected technology. We have very recently been acquired b...

3 weeks ago seen See more...

Customer Care Executive

Adecco

London, England

£14.00 - £16.50/hour

Managing all online customer queries via email, telephone, and live chat, resolving any order discrepancies including exchanges and refunds when needed. Ensuring they are adhered to in a timely manner. Advising customers on the pr...

3 weeks ago seen See more...

Customer Complaints Manager: Housing (Perm: Croydon)

Public Sector And Government

South Croydon, Greater London

£ 57201 - £ 59328 / Year

Play a pivotal role in elevating customer satisfaction by identifying trends, and continuous improvement initiatives. Oversee Regulatory responses regarding complaints ensuring action plans satisfy ombudsmen. Co-ordinate multi-dis...

a month ago seen See more...

Customer Complaints Manager

Financial Ombudsman Service

London, England

£64,000 a year

Delivering excellent operational performance and process, engaging in defining corrective action when needed and identifying opportunities to improve Own the reporting and meeting cadence with key stakeholders such as the IA and d...

2 months ago seen See more...

Customer Relations (Complaints) Support Officer

Origin Housing

London

£33,075pa

In conjunction with the Customer Relations Team and Manager, support delivering a professional complaints service, providing excellent customer service in a constructive and supportive way by listening to and engaging with custome...

2 months ago seen See more...

Customer Success Executive

Agility Recruitment

London, England

£26,000 - £30,000/annum Excellent benefits listed below

Job title: Customer Success Executive (6-month fixed term contract). Salary: 30,000 + company-wide performance bonus (pro rata). Location: London Hybrid. Hours: Monday Thursday 8.30am 4.30pm and 8.30am 4pm on Fridays. Ind...

2 months ago seen See more...

Operations and Customer Service Executive

Bespoke Personnel Ltd

London, England

£28,000 - £30,000 per annum

Management of Order Pipeline - in co-ordination with the Warehouse team manage workload and ensure timely and cost-effective dispatch of orders. Review and resolve back-order issues by effective management of stock levels, co-ordi...

2 months ago seen See more...

Operations and Customer Service Executive

Bespoke Personnel

Neasden, Greater London

£28,000 - 30,000 - Annum

)As a member of the Operations & Customer Service team, you will play a crucial role in supporting our day-to-day Operations and ensuring the smooth functioning of the business.Key Responsibilities* Management of Order Pipeline...

2 months ago seen See more...

Customer Service Executives x4

Tri Consulting Ltd

London, England

£19.38 - £25.47/hour

A Housing Association is currently looking for a number of Customer Service Executives on a temporary basis for about three monthsKey responsibilities as followsResponsible and accountable to residents for providing an excellent,...

2 months ago seen See more...

Customer Service Executive

Admin And Secretarial

South Croydon, Greater London

£ 13 - £ 13.5 / Hourly

Receiving & placing customer orders. Handling customer complaints coordination & resolution. Processing returns in line with company policy. Logging, investigating, and resolving debit notes raised by customers. Consulting with cu...

2 months ago seen See more...

Customer Service Executive

Adecco

Croydon, Greater London

Competitive

Receiving & placing customer orders. Handling customer complaints coordination & resolution. Processing returns in line with company policy. Logging, investigating, and resolving debit notes raised by customers. Consulting with cu...

2 months ago seen See more...

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