Customer Engagement Manager jobs in West Midlands, England

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TRAINING & QUALITY MANAGER - CUSTOMER SERVICE

Design and delivery of training material across the operation which incorporate a blended learning approach. Analysis of customer led metrics to identify improvements in the training cycle and improve results. Line management resp...

CompanyEcho
AddressWalsall, West Midlands
CategoryConstruction & Property
Salary£35,000/annum
Job typePermanent
Date Posted 2 days ago See detail

Training & Quality Manager - Customer Service

Echo

Walsall, West Midlands

£35,000/annum

Design and delivery of training material across the operation which incorporate a blended learning approach. Analysis of customer led metrics to identify improvements in the training cycle and improve results. Line management resp...

Customer Service Manager – Collection

Echo

Walsall, West Midlands

£30,000/annum

Motivating and driving high performance within your team to meet and exceed our contractual debt targets. Day to day management of our inbound / outbound Collections team within our busy contact centre. Motivate and develop a team...

Customer Development Manager

Kloeckner Metals Uk

Dudley, West Midlands

£40,000 - £45,000/annum

Maximise selling opportunities and ensure targets are achieved. Pro-actively seek and pursue new business. Work with the current company sales strategies.. Identify credit worthy new customers. Ensure contact with customers and p...

Customer Services Manager / Client Relationship Manager

Pace Recruitment

Walsall, West Midlands

£60,000 - £75,000/annum + Bonus + Perks + Progression

Ensure an exceptional client journey for ultra-high net worth individuals. Operate independently of operations and sales teams to maintain client focus. Keep operations and sales teams accountable to clients. Manage high-pressure...

Strategy and Engagement Manager

The Gambling Commission

West Midlands, England

£43,139 per annum

Strategy and Engagement ManagerBirmingham, West Midlands (with hybrid working)The Benefits:- Salary of circa 43,139- Civil service pension, with an employer contribution rate of 27%- Flexible working- Hybrid working, specific gui...

Customer Warranty Quality Manager

Agratas

West Midlands, England

£60,000 - £80,000/annum

Lead the customer product warranty management function for all Agratas European Customers. Develop and maintain positive relationships with key customer quality management stakeholders. Disciplinary responsibility for customer qua...

Customer Success Manager - Net Zero

Utility People

West Midlands, England

£30,000 - £35,000 per annum

Map, build and maintain strong relationships with your key customer portfolio. Develop a deep understanding of the customers business and align solutions. Design and deliver proposals and presentations for upselling and cross-sell...

Customer Insights Manager- Part Time

Stellantis &You

Coventry, West Midlands

£19,200 - £25,600 a year

12 Months FTC. Based at Pinley House, 2 Sunbeam Way, Coventry, CV3 1ND . Hybrid role requiring 1 day at Pinley House per week. Manage reporting and insights for daily, weekly, monthly analysis. Ensure quality and accuracy for deci...

Customer Service and Sales Manager

Absolute Industrial Recruitment

Halesowen, West Midlands

£27,000/annum + Bonus Scheme

Supervising a team of dedicated Customer Service administrators to ensure they comply with company policies. Making improvements to the sales and revenue of the company. Monitor and review customer contact including calls, emails...