Customer Insights Manager jobs in London, England

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SENIOR MANAGER - COMMERCIAL PERFORMANCE/COMMERCIAL INSIGHTS & STRATEGY

Deliver the product strategy in line with the EDB and CR strategy, underpinned by customer and competitor insights ensuring that our propositions support the delivery of our Objectives and Key Results. Support the development of i...

CompanyLloyds Banking Group
AddressLondon, Greater London
CategoryBanking
SalaryCompetitive
Job typeFull Time, Flexible working available, Permanent
Date Posted a month ago See detail

Senior Manager - Commercial Performance/Commercial Insights & Strategy

Lloyds Banking Group

London, Greater London

Competitive

Deliver the product strategy in line with the EDB and CR strategy, underpinned by customer and competitor insights ensuring that our propositions support the delivery of our Objectives and Key Results. Support the development of i...

Customer Experience Manager, London

Grainger Plc

London, England

Responsible for implementing a best-in-class Responsibility to develop insight capabilities Measure and evaluate customer behaviors and Demonstrated commitment to customer Strong leadership skills Solid customer orientation, core...

Customer Communications Manager

Barclays

London, England

Developing, implementing and managing the delivery of high quality, multi-channel marketing communications journeys and campaigns for our B2B audiences. Ensuring customer focus is always at the heart of all activity not feelin...

Customer Service Manager - Social Housing

Howells Recruitment

London, England

£45,000 - £50,000 per annum

Previous experience in Social Housing repairs and maintenance. Experience managing a planning function for a mobile workforce, ideally within the Social Housing / Facilities Management sector although all sector backgrounds will b...

Customer Data Platform Product Manager

Datatech Analytics

London, Greater London

Salary negotiable dep on experience between £70,000 - £80,000

Customer Data Platform (CDP) Product Manager- London Office / Hybrid working 2 days PW in office 12 Month FTC - Salary negotiable dep on experience between 70,000 - 80,000 - J12776Please note all applicants require full and inde...

Customer Relations Quality Manager

Southeastern Railway

London, Greater London

£33,000 per annum plus free travel

Handling and quality assessing complaints escalated to the Rail Ombudsman. Quality assessing Customer Relations responses and supporting to evolve our AI channels. Motivating the Customer Relations teams to deliver added value thr...

Customer Complaints Manager

Financial Ombudsman Service

London, England

£64,000 a year

Delivering excellent operational performance and process, engaging in defining corrective action when needed and identifying opportunities to improve Own the reporting and meeting cadence with key stakeholders such as the IA and d...

Customer Support Manager

Switchee

London, England

£45,000 - £50,000 a year

Manage and lead the Level 1 and Level 2 Customer Operations team to deliver outstanding customer service to social housing providers and their residents. (Our Support Centre operates from 09:00 - 18:00 Monday to Friday (excluding...

Customer Data & Insight Analyst – SQL

Datatech Analytics

London, Greater London

£Negotiable dependant on experience

You'll deliver this to the business using your strong stakeholder management skills, and you won't be afraid to challenge the way things are done or the analysis undertaken for us by third parties.You will work alongside the team...

Customer Service Manager

Office Angels

London, England

Competitive

Own the customer experience, proactively improving it and addressing any Customer Service issues promptly. Develop and implement best practises for Customer Service. Coach and provide guidance to the freelance Customer Service rep...

Customer Relations Manager

Southbank Centre

London, England

£30,000 - £32,000 a year

Handle complex and challenging complaints Lead Southbank Centres Customer Relations operations, establishing procedures to embed visitor experience into the organisations approach and reduce complaints Be Southbank Centres poin...

Customer Relations Manager

C&M Travel Recruitment

London, England

£35,000 - £40,000 per annum

Customer Relations Manager - Required for this lovely niche tour operator based in North West London. They are looking for an experience Customer Relations advisor from the travel industry, ideally with a tour operator background...

Customer Care Manager

Cityscape Recruitment

London, England

£45,000 - £50,000/annum

Conduct inspections to identify defects. Allocate the work to the correct source either sub-contractor or maintenance companies. Dealing with customer complaints and ensuring they are resolved in a timely manner. Reporting into th...

Customer Relations Manager

C&M Travel Recruitment

London, England

£35,000 - £40,000/annum benefits

Customer Relations Manager - Required for this lovely niche tour operator based in North West London. They are looking for an experience Customer Relations advisor from the travel industry, ideally with a tour operator background...

Customer Support Manager - Work in Startups

Bits

London, England

£NEG

Manage and provide leadership to the Customer Support team. Establish and implement Customer Support policies, processes, and procedures. Ensure the team's productivity and efficiency in handling customer inquiries and issues. Mon...