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CUSTOMER SERVICE MANAGER

Supervise, mentor. Manage team performance and provide regular feedback. Set clear objectives and goals for the Sales support team. Conduct regular performance reviews and identify areas for improvement. Handle escalated customer...

CompanyPertemps Tamworth
AddressSutton Coldfield, West Midlands
CategoryBanking
Job typePermanent
Date Posted just now See detail

Customer Service Manager New

Pertemps Tamworth

Sutton Coldfield, West Midlands

Supervise, mentor. Manage team performance and provide regular feedback. Set clear objectives and goals for the Sales support team. Conduct regular performance reviews and identify areas for improvement. Handle escalated customer...

Customer Service Team Manager New

Escape

Livingston, West Lothian

Day to day operation management of the Customer Service team (circa. 8). Ensure that excellent Customer Service is delivered as standard to internal and external customers. Coach, develop and train the Customer Service Team. Use d...

Head of Analytics Program Management New

About Msci

London, Greater London

Private medical insurance. Private dental insurance. Private GP service. Medical screening. Life Assurance. Long-term disability benefit. Accident Insurance. Critical Illness Cover. Group Personal Pension Plan contribution. Cycle...

Account Program Manager New

Bracknell Personnel Services

Berkshire, England

£45,000 - £58,000 per annum

Managing Customer Accounts in-line with contractual commitments and ensuring Program expectations and KPIs are met or exceeded. Acting as the key interface between Customers and the Internal Support Departments ensuring strong and...

Customer Service Manager New

Tate

Nottingham, Nottinghamshire

£45,000 to £50,000 per year

Assist in the ongoing Customer Service plan, assessing the effectiveness of Customer Service offerings and processes. Deliver Customer Service MI with appropriate analysis to keep senior management informed of key issues. Collabor...

Customer Account Manager New

James Recruitment

Avon, England

£28,000 - £35,000 per annum

To deal with incoming enquiries and respond, via telephone and email, within a specified time frame. To efficiently organise diaries and trace all enquiries within a certain period, including the qualifying of leads and progressin...

Customer and Trading Manager - Small Supermarket New

About Sainsbury's

Rock Green, Ludlow SY8 2DS, UK

Our small format supermarkets are the perfect size to help you develop all the skills you'll need - and more.You'll be responsible for everything that happens instore during your shift; and great training will give you the confide...

Customer and Trading Manager - Nightshift New

About Sainsbury's

Hayes UB3 3EX, UK

Our structure gives clear management presence across the full range of opening hours so that our customers and colleagues always feel able to ask for help or offer solutions when things aren't going so well. Remember, you'll be pa...

Customer and Trading Manager - Nightshift New

About Sainsbury's

Limpsfield Rd, Warlingham CR6 9DY, UK

Our structure gives clear management presence across the full range of opening hours so that our customers and colleagues always feel able to ask for help or offer solutions when things aren't going so well. Remember, you'll be pa...

Customer and Trading Manager - Nightshift New

About Sainsbury's

Brooklands Way, East Grinstead RH19 1DD, UK

Our structure gives clear management presence across the full range of opening hours so that our customers and colleagues always feel able to ask for help or offer solutions when things aren't going so well. Remember, you'll be pa...

Customer and Trading Manager - Convenience New

About Sainsbury's

Acklam Rd, Middlesbrough TS5 5HR, UK

Our convenience stores are perfect to help you develop all the skills you'll need - and more.You'll be responsible for everything that happens instore during your shift; and great training will give you the confidence to lead your...

Customer and Trading Manager - Nightshift New

About Sainsbury's

Wrexham LL11 2BA, UK

Our structure gives clear management presence across the full range of opening hours so that our customers and colleagues always feel able to ask for help or offer solutions when things aren't going so well. Remember, you'll be pa...

Customer and Trading Manager - Convenience New

About Sainsbury's

Moat St, Wigston LE18 2GE, UK

Our convenience stores are perfect to help you develop all the skills you'll need - and more.You'll be responsible for everything that happens instore during your shift; and great training will give you the confidence to lead your...

Customer and Trading Manager - Convenience New

About Sainsbury's

Penny St, Lancaster LA1 1XN, UK

Our convenience stores are perfect to help you develop all the skills you'll need - and more.You'll be responsible for everything that happens instore during your shift; and great training will give you the confidence to lead your...

Customer Transformation Project Manager - 12 Month FTC New

Holland & Barrett International Limited

Warwickshire, England

Coordinate and manage cross-functional project teams, ensuring on-time, within-scope, and on-budget delivery. Define project scopes and objectives, engaging stakeholders to ensure technical feasibility. Develop detailed plans and...

Customer Resolution Manager New

Vacancy Filler

Sevenoaks, Kent

You will also manage our relationship with external partners and the Housing Ombudsman Service.You will be a keen problem-solver, with a good eye for detail and will have the stamina and resilience needed to handle complex cases....

Customer Services Manager New

Hays Specialist Recruitment Limited

West Lothian, Scotland

Salary negotiable

Managing and motivating a team of 8 coordinators on a daily basis, organising and leading 1:1 reviews and monthly team meetings. Ensuring that all queries and comms are handled efficiently and professionally by the team within agr...

Customer Service Manager New

Asi Recruitment

Surrey, England

£43,000 - £48,000 per annum

Manage the fron of house team. Monitor and maintain customer care standards. Manage any customer complaints and issues. Strong knowledge of the motor trade. Present a professional image at all times. Excellent Customer Service ski...

Customer Service Manager New

Ascent Sourcing Ltd

Surrey, England

£35,000 - £40,000 per annum, OTE

Previous Customer Service management experience. Experience with MS Office software, especially Excel, Word and Outlook and database experience. Strong attention to detail. Polished communication skills, both written and verbal, a...

Customer Service Manager New

Mission 4 Recruitment Ltd

Hertfordshire, England

£35,000 - £40,000 per annum

Source, interpret and analyse departmental data from the CRM system to ensure effective performance of the customer success team. Leading Customer Success Team to coordinate the engineering team to ensure timely and efficient sche...

Customer Service Manager New

24-7 Recruitment Services Ltd

West Midlands, England

£36,000 - £38,000 per annum

Managing and leading a team of phone-based Customer Service advisors. Dealing with escalations and customer complaints. Support with the recruitment process of the team. Manage the training and development of the team. Develop and...

Customer Service Manager New

Highbridge Education

Berkshire, England

£39,000 - £41,000 per annum

l Provide consult on education services, and keep the customer up to date at every stage whilst answering any questions or queries they may have. l Liaise with customers extensively over the telephone and building successful long...

Assistant Customer Service Manager New

Key Recruitment Ltd

Hampshire, England

£35,000 - £45,000 per annum

Support the Customer Service Manager in day-to-day functions and act on their behalf in their absence. Assist Customer Service Manager to manage, provide support and motivation to our Liaison Officers, ensuring that assigned tasks...

Customer Service Manager - Collection New

Echo

West Midlands, England

£30,000 per annum

Motivating and driving high performance within your team to meet and exceed our contractual debt targets. Day to day management of our inbound / outbound Collections team within our busy contact centre. Motivate and develop a team...

Customer Service Delivery Manager New

Red Recruitment

West Midlands, England

Salary: 35,000 - 43,000 per annum. Hours: Full-time. Contract Type: Permanent. Location: Solihull (3/4 days in the office). 33 days holiday (including Bank Holidays). Referral Bonus - Recommend a friend. Employee Assistance Prog...

Customer Service Manager New

Hays Specialist Recruitment Limited

Lancashire, England

£40,000 - £45,000 per annum

You will manage the customer relationships effectively and will also work well with the other representatives and support teams. You will be working for a well-established organisation that is widely recognised internationally, wi...

Customer Service Manager New

Acorn Insurance & Financial Services Ltd

Kent, England

Coaching and developing a team of Customer Service Representatives and Handover Specialists to deliver a consistent positive customer experience and a productive work environment. Communicating clear messages confidently and able...

Customer Service Manager New

Search

Inverness-shire

£25,000 - £32,000 per annum

A successful Scotland wide property firm, is seeking a dedicated and customer-focused individual with a background in fast paced Customer Service and account handling to join their team in Aberdeen due to growth in their business....

Customer Service Manager New

First Military Recruitment

Inverness-shire

Competitive salary

Building and maintaining relationships with both customers and contractors. Responsible for creating and distributing regular customer communications. Conduct regular owners meetings, in both individual and group settings. Plan,...

Customer Success Manager New

Central Employment Agency Limited

Tyne And Wear

Own the client journey from launch to renewal. Deliver account reviews that delight our clients and build long-lasting engagement. Become a trusted advisor, identifying and solving client pains related to our software and services...