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CUSTOMER SERVICE MANAGER

The Customer Service Manager is a pivotal position within the business and has significant communication and involvement with our customer and their suppliers to ensure customer satisfaction and KPI delivery. Reporting to the Seni...

CompanyDhl
AddressSolihull, West Midlands
CategoryBanking
Salary£38,000 a year
Job typePermanent
Date Posted just now See detail

Customer Service Manager New

Dhl

Solihull, West Midlands

£38,000 a year

The Customer Service Manager is a pivotal position within the business and has significant communication and involvement with our customer and their suppliers to ensure customer satisfaction and KPI delivery. Reporting to the Seni...

just now seen See more...

Customer Relation Manager/Day Duty Manager New

Residential Management Group

London, England

£35,000 a year

Excellent people management and team working skills, with good delegation abilities. Ability to deliver clear and concise information both verbally and written. Strong attention to detail, time management, and the capacity to work...

just now seen See more...

Training & Quality Manager - Customer Service

Echo

Walsall, West Midlands

£35,000/annum

Design and delivery of training material across the operation which incorporate a blended learning approach. Analysis of customer led metrics to identify improvements in the training cycle and improve results. Line management resp...

2 weeks ago seen See more...

Apprenticeship Quality Manager New

Reed.co.uk

South East

Support the coordination, delivery, and management of apprenticeship programmes. Manage the development and implementation of a strategy for effective self-assessment. Preparing performance data, and updating on progress against t...

16 hours ago seen

Supplier Quality Manager New

Mbda

Lancashire, England

Competitive salary

Senior team member within the growing Supply Chain Quality Team at MBDA (Deputy to Head of Quality Assurance Supply Chain UK). Ensuring that the team has the skills and capabilities needed to provide sufficient supply chain Qual...

18 hours ago seen See more...

Devolved Quality Manager New

Babington

Lancashire, England

£35,000 - £40,000 per annum

Work with stakeholders to contribute to the design and implementation of the Quality Improvement Strategy, self-assessment and improvement planning processes in preparation for inspections and reviews. Ensure robust assessment, ve...

19 hours ago seen See more...

Quality Manager New

Proactive Personnel Ltd

England

Salary negotiable

Weekly pay. Work remotely (Midlands). Ongoing work. Permanent contract available for the perfect candidate. System/process optimisation. Implementation of new systems and processes. People & process productivity analysis and recti...

20 hours ago seen See more...

SEND Quality Manager New

Surrey County Council

Surrey, England

£45,680 - £49,588 per annum

26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service. Option to buy up to 10 days of additional annual leave. An extensive Employee Assistance Programme (EAP)...

20 hours ago seen See more...

Business Analyst ISO9001- Quality Management System Project New

Intec Select Limited

London, England

£500.00 - £600.00 per day

comprehensive reviews of current Quality Management practices and systems. existing processes and identify areas for improvement and integration. detailed process documentation and workflows. and develop a robust Quality Managemen...

20 hours ago seen See more...

Manufacturing and Quality Manager - Aerospace New

Jonathan Lee Recruitment

South East

Competitive salary

Be responsible for the build quality and accuracy of the bespoke precision components being manufactured. Investigate and implement suitable methods of improving the quality, accuracy and the processes by which these components ar...

21 hours ago seen See more...

Quality Manager New

Adecco

Dorset, England

£50,000 - £55,000 per annum

Job Title: Quality ManagerSalary: 50,000 - 55,000Sector: Aerospace Location: FerndownFull Time: Monday to Thursday with an early finish on Friday. Collect and Report Quality KPIs to the Senior Management Team.? Collaborate with...

21 hours ago seen See more...

Quality Manager New

Reed Engineering

Cambridgeshire, England

£40,000 - £46,000 per annum, inc benefits

Knowledge and experience in metal and metal/alloy processing, inspection, and finish preparation. Background in quality management and good working knowledge of ISO9001:2015. Minimum of 4 years' experience in a Quality Role. Exper...

21 hours ago seen See more...

Quality Manager - Yorkshire - Band 7/8a - ASAP! New

Hunter Ahp & Mental Health

Yorkshire and Humberside

£30.00 - £38.00 per hour

Job Title: Multi-Disciplinary Quality Manager. Location: Yorkshire. Duration:Ongoing contract. Schedule: Monday to Friday, 37.5 hours per week. Start Date: ASAP start. Rate of pay: 30 - 38ph umbrella, dependant on experience a...

23 hours ago seen

Data Quality Manager

Qbe Management Services Limited

South East

Lead the team on the implementation, maintenance, enhancement and adoption of Ataccama, a cloud-based Data Quality platform. Lead the design and oversee development of the Data Excellence dashboard, for Data Quality, Data Governan...

yesterday seen

Quality Manager

Michael Page

City of Edinburgh, Scotland

£45,000 - £55,000/annum

Managing and overseeing the quality assurance processes in the manufacturing department. Ensuring the implementation of process improvements. Coordinating with various teams to achieve quality standards. Evaluating the effectivene...

yesterday seen See more...

Supplier Quality Manager

Io Associates

Coventry, West Midlands

Up to £50000.00 per annum

Lead Quality Assurance & Governance across the business, including new product development, production improvements, and managing CEM's Quality activities and customer complaints. Oversee department KPIs, set annual budgets, and g...

yesterday seen See more...

Customs Manager UK/EU

Koura Global

Ince, Cheshire

Update/develop and implement customs compliance strategies and policies to ensure adherence to international customs regulations. Stay informed about international trade regulations, customs laws, and sanctions to maintain a globa...

yesterday seen See more...

Customer Service Manager New

Pertemps Tamworth

West Midlands, England

£35,000 per annum

Supervise, mentor. Manage team performance and provide regular feedback. Set clear objectives and goals for the Sales support team. Conduct regular performance reviews and identify areas for improvement. Handle escalated customer...

8 hours ago seen See more...

Audit Quality - Financial Reporting Advisory Manager New

Bdo Uk Llp

South East

Competitive salary

Work with Senior Managers, Managers, Directors and Partners within both AQD, the audit stream and across the wider firm. Maintain and encourage an open and constructive environment in which to provide technical support and advice....

14 hours ago seen

Audit Quality - Senior Manager - Ethics New

Bdo Uk Llp

South East

Competitive salary

Understanding requirements that the firm has in respect of audit independence and conflicts of interest and work closely with project teams, IT and senior stakeholders to ensure the systems are fit for purpose to fulfil these requ...

14 hours ago seen

Customer Account Manager SAP expert needed New

Office Angels

Kent, England

£28,000 - £30,000 per annum

Building strong customer relationships by providing support for assigned customers, to manage customer expectations and actively work with the Customer Care Team on customer intimacy and delivering superior customer experiences. D...

14 hours ago seen See more...

Customer & Market Insights Manager New

Randstad Construction & Property

Berkshire, England

Salary negotiable

Lead strategic customer and Market Insights for the UK and Ireland Speciality & Rare Business Units. Provide decision support through market research, performance analysis, and competitive intelligence. Assist in short- and long-t...

15 hours ago seen See more...

Senior Customer Experience Manager New

Barchester Healthcare

Surrey, England

Competitive salary

Previous experience of Customer Experience delivery . Customer experience journey design and implementation. Customer journey mapping . Previous experience of managing senior stakeholders . Excellent communication skills . Trainin...

15 hours ago seen See more...

Senior Customer Experience Manager New

Barchester Healthcare

Lancashire, England

Competitive salary

Previous experience of Customer Experience delivery . Customer experience journey design and implementation. Customer journey mapping . Previous experience of managing senior stakeholders . Excellent communication skills . Trainin...

15 hours ago seen See more...

Senior Customer Experience Manager New

Barchester Healthcare

West Yorkshire, England

Competitive salary

Previous experience of Customer Experience delivery . Customer experience journey design and implementation. Customer journey mapping . Previous experience of managing senior stakeholders . Excellent communication skills . Trainin...

15 hours ago seen See more...

Audit Quality - Audit Advisory Methodology Senior Manager New

Bdo Uk Llp

South East

Competitive salary

Managing and supporting with the delivery of key Audit Methodology Projects which entails guidance, support, proposed changes to the audit tool and training. General Methodology projects which include writing and updating technica...

15 hours ago seen

Customer Order Management Apprenticeship New

Khipu Networks Ltd

Hampshire, England

Competitive salary

Founded in 2005, KHIPU Networks ethos has always been to work in partnership with customers, to understand their environments and challenges so that we can design and deploy Best-of-Breed solutions that enable them to meet thei...

16 hours ago seen See more...

Customer Success Manager New

Spec Recruitment

Avon, England

£30,000 - £38,000 per annum

Assist the consultants in growing and retaining a portfolio of customers, through identifying customers needs and opportunities to help. Onboarding new clients and setting up the platform based on their unique structure, challeng...

16 hours ago seen See more...

Customer Service Executive/Account Manager HYBRID New

Office Angels

Kent, England

£15.00 - £16.00 per hour

Building strong relationships with business customers, providing a unparalleled level of service. Handling enquiries from internal and external customers. Providing a quick and efficient response to change requests. Creating debit...

17 hours ago seen See more...

Customer Experience Manager New

Vermelo Rpo

London, England

Competitive salary

Provide SME knowledge to the business on Customer Experience measures, including NPS and CES. Collaborate with other CX Team colleagues to maintain survey question sets and design new surveys. Produce research briefs and discussio...

17 hours ago seen See more...

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