Customer Quality Manager jobs in London, England

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CUSTOMER RELATIONS QUALITY MANAGER

Handling and quality assessing complaints escalated to the Rail Ombudsman. Quality assessing Customer Relations responses and supporting to evolve our AI channels. Motivating the Customer Relations teams to deliver added value thr...

CompanySoutheastern Railway
AddressLondon, Greater London
CategoryCustomer Service
Salary£33,000 per annum plus free travel
Job typeFull Time, Home working available, Flexible working available, Hybrid Working, Permanent
Date Posted 4 weeks ago See detail

Customer Relations Quality Manager

Southeastern Railway

London, Greater London

£33,000 per annum plus free travel

Handling and quality assessing complaints escalated to the Rail Ombudsman. Quality assessing Customer Relations responses and supporting to evolve our AI channels. Motivating the Customer Relations teams to deliver added value thr...

Technical Quality Manager

Southwark Council

London, Greater London

£47,043 - £54,135

A technical qualification, such as HND Building Construction, or a professional surveying qualification. Demonstrable knowledge of building construction and maintenance related contracts, their administration, and ways to resolve...

Quality Manager - Food Manufacturing - £50k

Proactive Global

Woodford Green, Greater London

£47,000 - £50,000/annum Plus bonus

Quality Manager London or Technical Manager needed for a great company that really support their staff and offer a long rewarding career. As Quality Manager you will be able to be involved in all aspects on quality and technical w...

Quality Assurance Manager

Greencore

London, England

Direct the team to deliver the quality management system including the internal audit plan in order to ensure compliance with customer, manufacturing unit, legislative, divisional and strategic requirements. Provide information an...

Customer Service Manager

Build Recruitment

London, England

Competitive

Ensuring that Customer Service delivery is continuously improved in ways that meet the needs of the customer as well as our clients. Implement and manage a robust customer feedback system to ensure continuous service improvement,...

Customs and Global Trade Manager

Blt

London, England

£Excellent

The role is to be based out of the London office (including homeworking a few days a week) and will offer varied and interesting customs projects for a range of clients including in particular some major retailers and a number of...

Customer Complaints Manager: Housing (Perm: Croydon)

Public Sector And Government

South Croydon, Greater London

£ 57201 - £ 59328 / Year

Play a pivotal role in elevating customer satisfaction by identifying trends, and continuous improvement initiatives. Oversee Regulatory responses regarding complaints ensuring action plans satisfy ombudsmen. Co-ordinate multi-dis...

Quality & Environmental Manager – Construction

Kincaid International Ltd

London, England

A minimum of 3+ years in a similar role as a Quality Manager or Quality Advisor. Proven track record of successful QMS maintenance. A good understanding of ISO 9001 and ISO 14001. Experience of audits. A genuine passion for Quali...

Regional Quality Manager

Principal People Recruitment

London, England

£60,000/annum £60,000

You will be working in a fast-paced environment where every day is different and varied. Working for a business who are committed to people development and a part of a growing team. The role is very operational, giving you a great...

Investment Bank - Customer Success / Account Manager

Tassell Consulting

London, England

£70,000 - £90,000/annum Bonus (10-20%)

We're working with a technology consulting firm that has built a reputation for delivering exceptional training and learning solutions to major financial institutions. They are taking advantage of the AI boom; they offer solutions...

Quality Assurance Manager

Inploi

Croydon, Greater London

Not specified

33 days holiday rising to 38 days with length of service (inclusive of bank holidays). 2 staff discount codes for yourself and a family member or friend. 30% discount on Superdrug Own Brand Products both in store and online. Hybri...

Customer Relations Manager

Insight Select

Woolwich, Greater London

£45,000/annum

To take an active role in driving sales progression, ensuring customers are ready for legal completion.. Staying close to customers throughout their journey, educating them on the completion process.. Arranging face to face meet...

Data Science Manager - Customer Science

Direct Line Group

London, Greater London

Team Leadership: Lead, mentor, and manage a team of data scientists and analysts focused on customer data analytics. Data Strategy: Develop and implement Data Science strategies to enhance CRM and marketing efforts, ensuring align...

Customer Success Manager – Graduate Considered

Redtech Recruitment Ltd

London, England

£30,000 - £32,000/annum Excellent Benefits

A minimum of a 2.1 bachelors from an internationally renowned University in Law, History, Geography, Physics or similar. At least AAB at A-Level or international equivalent (please ensure A Level grades are included on your CV). E...

Customer Service Manager

Holt Recruitment

Battersea, Greater London

training + progression

Start: 13/05/2024. Rate: 36000 - 42000 per annum, Benefits: training + progression. Location: Battersea,England. Type: Permanent. Industry: Automotive. Recruiter: Holt Recruitment. Contact: Eric Duxbury. Tel: 44 (0)1202 552915...

Customer Success Manager

Hudson Clarke Associates Limited

London, England

£65,000/annum +10% Bonus & exc Benefits

Creating and developing strong and sustainable relationships with relevant influencers at all levels within the customers organisations to achieve Revenue growth. "Owning" the customer relationship and taking accountability for t...

Senior Customer Experience Design Manager

Corecruitment

London, Greater London

£90k - 100k per year + plus family package, plus benefits

Min.Bachelors Degree or Equivalent. 10+ years of experience in translating brand vision into tangible and implementable product & service concept at major international airline. Proven experience of Customer Experience Design at...

Markets Platform - Customer Journey Manager

Lloyds Banking Group

London, Greater London

Competitive

Independently understand and lead the end-to-end Customer Journey, documenting process maps and relevant guides to drive understanding.. Integrate insight and knowledge from disparate data, processes and systems which are relevant...

Customer Experience Manager

Enable Leisure & Culture

London, Greater London

£40,000 - £45,000 per year

30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas. Life Insurance. Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work). A variety of social and wellbeing activities...

Customer Performance Manager

Blue Octopus Recruitment Ltd

Maida Vale, Greater London

TemporaryFull Time 12 MonthsWe are looking to recruit a Customer Performance Manager to join our team at our Goldney Road Hub in Westminster on a temporary basis (Maternity Cover).About the RoleJoining our team, youll be responsib...

Customer Performance Manager

Morgan Sindall Property Services

London, England

£30,000 - £35,000 Annual

26 Days Holiday & Bank Hols. Enhanced Pension Plan. Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more). Life Assurance & Accident Cover. Share Save. Enhanced Maternity & Paternity Pay. Work Perks Discounts...

Quality Management Leads (Sizewell C)

Edf

London, Greater London

Not specified

We are playing a leading role in new nuclear build in the UK to secure a bright future for the combined business and its employees.Sizewell C. The power of good for Britain. Additionally, youll act as Intelligent Customer in th...

Customer Satisfaction Manager

Riverside Legal Services Limited

London, Greater London

£28,000 to £32,000 per year

As the Customer Satisfaction Manager at MSR Solicitors, you will play a pivotal role in ensuring that our clients receive outstanding service and have a positive experience throughout their engagement with the firm. Your responsib...

Customer Experience Manager, London

Grainger Plc

London, England

Responsible for implementing a best-in-class Responsibility to develop insight capabilities Measure and evaluate customer behaviors and Demonstrated commitment to customer Strong leadership skills Solid customer orientation, core...

Customer Communications Manager

Barclays

London, England

Developing, implementing and managing the delivery of high quality, multi-channel marketing communications journeys and campaigns for our B2B audiences. Ensuring customer focus is always at the heart of all activity not feelin...

Customer Service Manager - Social Housing

Howells Recruitment

London, England

£45,000 - £50,000 per annum

Previous experience in Social Housing repairs and maintenance. Experience managing a planning function for a mobile workforce, ideally within the Social Housing / Facilities Management sector although all sector backgrounds will b...

Customer Data Platform Product Manager

Datatech Analytics

London, Greater London

Salary negotiable dep on experience between £70,000 - £80,000

Customer Data Platform (CDP) Product Manager- London Office / Hybrid working 2 days PW in office 12 Month FTC - Salary negotiable dep on experience between 70,000 - 80,000 - J12776Please note all applicants require full and inde...

Project Quality Manager

Red The Consultancy

London, England

Degree level qualification or equivalent international qualification. 2 to 5 years experience in a Quality Assurance role. 2 to 5 years experience working in a customer facing role. Experience in quality management system requi...

Apprenticeship Quality Manager

Reed

London, England

£40,000 per annum

Support the coordination, delivery, and management of apprenticeship programmes. Manage the development and implementation of a strategy for effective self-assessment. Preparing performance data, and updating on progress against t...

Senior Customer Manager - Propositions

Hsbc

London, Greater London

Design and deliver World Class Propositions, which meet the needs of our customers and sets us apart from the competition Build excellent relationships with UK and Group stakeholders to identify the market opportunity, our right t...