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CUSTOMER SERVICE TEAM LEADER

In this role, you will be instrumental in supervising and managing our Customer Service Team to ensure unparalleled support is delivered to our valued customers, while meeting Key Performance Indicators (KPIs) consistently. If you...

CompanyCulture Recruitment Ltd
AddressWorcestershire, England
CategoryCustomer Service
Salary£30,000 - £35,000 per annum
Job typePermanent, full-time
Date Posted a month ago See detail

Customer Service Team Leader

Culture Recruitment Ltd

Worcestershire, England

£30,000 - £35,000 per annum

In this role, you will be instrumental in supervising and managing our Customer Service Team to ensure unparalleled support is delivered to our valued customers, while meeting Key Performance Indicators (KPIs) consistently. If you...

a month ago seen See more...

Customer Service Team Leader

Bae Systems

Preston, East Lothian

Negotiable

Driving performance by managing adherence to Key Performance Indicators (KPIs), Service Level Agreements (SLAs) and quality assurance. Supporting ESC Management in required objectives in agreed timescales. Monitoring performance m...

a month ago seen See more...

Customer Service Team Leader

Jobwise Ltd

Cheshire, England

£31,418 Annual

Managing coaching and developing a team of 6 Customer Service professional. Ensuring the team meet KPIs and SLAs whilst delivering unrivalled Customer Service and experience. Taking ownership of service performance and action to r...

a month ago seen See more...

Customer Service Team Leader

Service Care Solutions - Social Work

Gloucester, Gloucestershire

£23 Hourly

Monitor and manage demand, ensuring appropriate allocation of resources to meet the needs of the business. Ensure that the service is compliant with relevant standards, legislation, quality assurance frameworks, taking a proactive...

a month ago seen See more...

Customer Service Team Leader

Smart 10 Ltd

Hertfordshire, England

£32,000 - £34,000 per annum

Job Title: Customer Service Team Leader Salary: 32,000 - 34,000 pa Location: Borehamwood Contract: Permanent, Full Time Hours: 40 hours per week, shift patterns including weekend work COMPANY An exciting opportunity to w...

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Customer Service Team Leader

Akzonobel

Slough, Powys

£27.8K - £35.2K a year

Support, coach & motivate team members to ensure that all customer contact reflects our brands & exceeds client expectations. Collaborate with colleagues to build & continuously improve procedures for optimum efficiencies & consis...

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ASC Customer Service Team Leader

4Recruitment Services

Gloucestershire, England

£18 Hourly

Provide effective leadership and management to the Customer Service team for which you are responsible, by the recruitment, mentoring and management (including performance management, appraisal reviews etc.) of the staff reporting...

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Customer Service Team Leader

Hays Specialist Recruitment Limited

Marlow, Buckinghamshire

£30,000 - £37,000 Annual

Coordinate/lead the Customer Support team and ensure workloads are suitably managed, with work being shared/distributed as required. Monitor, recommend and implement improvement processes. Report on the Customer Service UK/Nordic...

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ASC Customer Service Team Leader

4Healthcare

Gloucestershire, England

£18.06 - 18.06 per hour

Provide effective leadership and management to the Customer Service team for which you are responsible, by the recruitment, mentoring and management (including performance management, appraisal reviews etc.) of the staff reporting...

a month ago seen See more...

Customer Service Team Leader

Service Care Solutions Ltd

Gloucester, Gloucestershire

Up to £23 per hour

Monitor and manage demand, ensuring appropriate allocation of resources to meet the needs of the business. Ensure that the service is compliant with relevant standards, legislation, quality assurance frameworks, taking a proactive...

a month ago seen See more...

Customer Service Team Leader Weekend Days

Otis

Leicester, Leicestershire

Part-time

Youll be offered top-class, in-house training giving you the knowledge and tools to deal with a wide range of queries. An insight into a highly technical field, giving you the chance to get your foot in the door with a global co...

a month ago seen See more...

Customer Service Team Leader

Hays Specialist Recruitment Limited

Buckinghamshire, England

£30,000 - £37,000 per annum

Coordinate/lead the Customer Support team and ensure workloads are suitably managed, with work being shared/distributed as required. Monitor, recommend and implement improvement processes. Report on the Customer Service UK/Nordic...

a month ago seen See more...

ASC Customer Service Team Leader

4Recruitment Services

South West

£18.06 per hour

Provide effective leadership and management to the Customer Service team for which you are responsible, by the recruitment, mentoring and management (including performance management, appraisal reviews etc.) of the staff reporting...

a month ago seen See more...

Customer Service Team Leader

Sofa.com

London, Greater London

Permanent

Handle orders and escalations, providing outstanding Customer Service at all times. Complete monthly quality audits for the team. Deliver coaching sessions based on audit trends. Work collaboratively with the CS manager to ensure...

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Customer Service Team Leader

Julie Rose Recruitment

Kent, England

26000.00 - 28000.00 GBP Annual + Bonus and Health Insurance

Manage a team of Customer Service staff which take on average 60 calls per day. Review, monitor and maintain quality controls of the teams work and providing feedback. Identify and provide training as required. Regularly assess th...

2 months ago seen See more...

Customer Service Team Leader

Marston Holdings Ltd

Lancashire, England

£24,114 Annual

Identify any needs for development/improvement by monitoring staff performance via KPI, observation, and auditing of work. Analyse productivity and quality trends by working in conjunction with the quality team and proactively act...

2 months ago seen See more...

Customer Service Team Leader

Clearwater People Solutions Ltd

West Malling, Kent

£25,000 - £27,000 Annual

Assist the Team Manager in daily operations, workload distribution, and achieving key performance indicators. Develop and deliver comprehensive training for Customer Service Representatives, covering projects, new products, and pr...

2 months ago seen See more...

Customer Service Team Leader

Ultimate Banking Ltd

Hinckley, Leicestershire

£25,000 - £30,000 Annual

Accountable for leading a team providing service and support to mortgage and savings members, to ensure good customer outcomes are being achieved. Responsible for allocation and distribution of workload fairly and appropriately wi...

2 months ago seen See more...

Customer Service Team Leader

Reed

Nottingham, Nottinghamshire

£27,000 - £28,000 Annual

Manage the workload of the team, optimising service provision, target achievement, and customer satisfaction. Ensure the team adheres to established processes and procedures to meet KPIs, SLAs, and quality standards. Monitor servi...

2 months ago seen See more...

Customer Service Team Leader Admin and Clerical

Service Care Solutions - Housing

Warwickshire, England

£18 Hourly

Develop and sustain Resident Engagement through various channels, including Resident Initiating Groups. Respond objectively and positively to customer communications, including complaints. Manage and inspire a team towards achievi...

2 months ago seen See more...

Customer Service Team Leader

Clearwater People Solutions

West Malling, Kent

£25,000 - 27,000 - Annum

Wanted: Customer Service Team LeaderI am seeking a motivated Customer Service Team Leader to join a not-for-profit organization. As the Customer Service Team Leader you will play a pivotal role in shaping their services and making...

2 months ago seen See more...

Customer Service Team Leader

Clearwater People Solutions Limited

West Malling, Kent

£27,000 per year

Wanted: Customer Service Team LeaderI am seeking a motivated Customer Service Team Leader to join a not-for-profit organization. As the Customer Service Team Leader you will play a pivotal role in shaping their services and making...

2 months ago seen See more...

Customer Service Team Leader (secondment)

Boc Limited, A Linde Company

Worsley, Greater Manchester

You will help co-ordinate and plan team resource to ensure day to day activities are managed to maximize individual effectiveness and team performance in achieving SLA. In addition, you will be directly responsible for coaching mo...

2 months ago seen See more...

Customer Service Team Leader Admin and Clerical

Service Care Solutions - Housing

Warwickshire, England

£17.64 per hour

Develop and sustain Resident Engagement through various channels, including Resident Initiating Groups. Respond objectively and positively to customer communications, including complaints. Manage and inspire a team towards achievi...

2 months ago seen See more...

Customer Service Team Leader

Clearwater People Solutions Ltd

Kent, England

£25,000 - £27,000 per annum

Assist the Team Manager in daily operations, workload distribution, and achieving key performance indicators. Develop and deliver comprehensive training for Customer Service Representatives, covering projects, new products, and pr...

2 months ago seen See more...

Customer Service Team Leader

Ultimate Banking Ltd

Leicestershire, England

£25,000 - £30,000 per annum

Accountable for leading a team providing service and support to mortgage and savings members, to ensure good customer outcomes are being achieved. Responsible for allocation and distribution of workload fairly and appropriately wi...

2 months ago seen See more...

Customer Service Team Leader (Admin and Clerical)

Service Care Solutions Ltd

England

Up to £17.64 per hour + Umbrella per hour

Develop and sustain Resident Engagement through various channels, including Resident Initiating Groups. Respond objectively and positively to customer communications, including complaints. Manage and inspire a team towards achievi...

2 months ago seen See more...

Customer Service Team Leader Housing

I-Jobs

Leamington Spa

17.94 - 19.94 GBP Hourly + PAYE or Umbrella

Developing and sustaining Resident Engagement by a number of routes including initiating and supporting Resident Initiating Groups for a number of key areas in the housing world. Responding objectively and positively to customer c...

2 months ago seen See more...

Customer Service Team Leader

Impact Recruitment Services

Wellingborough, Northamptonshire

30000.00 - 30000.00 GBP Annual

Ensure that customer enquiries are dealt with efficiently and effectively, via email and over the phone. Establish and maintain positive working relationships with all members of the training team. Proactively contact existing cus...

2 months ago seen See more...

Customer Service & Admin Team Leader

Advancing People

Bradford, West Yorkshire

£33,000/annum

Lead a team to handle all Customer Service contacts through to resolution providing a great customer experience for the UK business. You and your team will handle administrative services in the O2C and P2P functions for ISSC custo...

a week ago seen See more...

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What companies are hiring for Customer Service Team Leader jobs?

The top companies hiring now for Customer Service Team Leader jobs are 5Q Consultancy, ACS Business Performance Ltd, Adecco, Brook Street, Career Kinetics Limited, Clearline Recruitment Ltd, DK Recruitment, Eco-Power Recruitment, Elevation Recruitment Group, Energy Saving Trust, Rise Resourcing, Sammons Recruitment Ltd, Sheridan Ward Recruitment Services, Travail Employment Group, TRILOGIC RECRUITMENT LTD,

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