Customer Support Manager jobs in London

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CUSTOMER SUPPORT MANAGER

Manage and lead the Level 1 and Level 2 Customer Operations team to deliver outstanding customer service to social housing providers and their residents. (Our Support Centre operates from 09:00 - 18:00 Monday to Friday (excluding...

CompanySwitchee
AddressLondon, England
CategoryBanking
Salary£45,000 - £50,000 a year
Date Posted 3 weeks ago See detail

Customer Support Manager

Switchee

London, England

£45,000 - £50,000 a year

Manage and lead the Level 1 and Level 2 Customer Operations team to deliver outstanding customer service to social housing providers and their residents. (Our Support Centre operates from 09:00 - 18:00 Monday to Friday (excluding...

Customer Support Manager - Work in Startups

Bits

London, England

£NEG

Manage and provide leadership to the Customer Support team. Establish and implement Customer Support policies, processes, and procedures. Ensure the team's productivity and efficiency in handling customer inquiries and issues. Mon...

Customer Service Manager

Build Recruitment

London, England

Competitive

Ensuring that Customer Service delivery is continuously improved in ways that meet the needs of the customer as well as our clients. Implement and manage a robust customer feedback system to ensure continuous service improvement,...

Customs and Global Trade Manager

Blt

London, England

£Excellent

The role is to be based out of the London office (including homeworking a few days a week) and will offer varied and interesting customs projects for a range of clients including in particular some major retailers and a number of...

Clinical Trial Support & Operations Manager (Remote)

Proclinical Staffing

London

Negotiable

Support clinical operations & feasibility teams at assigned industry sponsors, maximizing the value of our platform in support of site feasibility/outreach for Clinical Trials. Build a network of contacts within sponsors to unders...

Customer Complaints Manager: Housing (Perm: Croydon)

Public Sector And Government

South Croydon, Greater London

£ 57201 - £ 59328 / Year

Play a pivotal role in elevating customer satisfaction by identifying trends, and continuous improvement initiatives. Oversee Regulatory responses regarding complaints ensuring action plans satisfy ombudsmen. Co-ordinate multi-dis...

Housing-Business Support Manager

Adecco

Croydon, Greater London

£27.76 - £37.93/hour

To effectively manage the Support Team, designated resources and budgets ensuring that assigned key performance indicators and objectives are met. To lead on developing a performance and continuous improvement culture Repairs Serv...

Student Records Support Manager

University Of The Arts London

London, Greater London

£42,477 to £50,961 per annum

The team is responsible for assisting with the administration that underpins the student lifecycle and overseeing the correct and efficient use of systems and investigating technical issues. Essential to this is using our world-le...

Customer Support Assistant - Luxury Student Accommodation

Pmr

London, England

£26,200 per annum

You will be the first point of contact. Going above and beyond to deliver excellent resident service. Providing a practical and timely solution to their problem, which may include communicating maintenance issues with your colleag...

Customer & Support Services Officer

Major Recruitment

London, England

£19.50 per hour

To provide a professional, customer focussed and timely response to customer service requests and enquiries, dexterity (able to listen and input data simultaneously is a must) while pinpointing and coaxing as much relevant informa...

Learning Support Assistant Manager

Education Matters Group

London, England

£20 - £25/hour

Learning Support Assistant Manager required for an excellent Sixth Form College in Havering.We require a motivational and knowledgeable Learning Support Manager to supervise, lead and line manage a small team of Learning Support A...

Customer & Support Services Officer

Major Recruitment Oldbury

London, England

Competitive

To provide a professional, customer focussed and timely response to customer service requests and enquiries, dexterity (able to listen and input data simultaneously is a must) while pinpointing and coaxing as much relevant informa...

Investment Bank - Customer Success / Account Manager

Tassell Consulting

London, England

£70,000 - £90,000/annum Bonus (10-20%)

We're working with a technology consulting firm that has built a reputation for delivering exceptional training and learning solutions to major financial institutions. They are taking advantage of the AI boom; they offer solutions...

Communications and Supporter Manager

James Andrews Recruitment Solutions

London, England

£39500 - £45800 per annum

Managing a team of three: 1 x Individual Giver & Legacies Officer, 1 x Senior Communications Officer, 1 x Administration Officer . Providing direction to the team in relations to major donor projects . Raising brand awareness thro...

Data Science Manager - Customer Science

Direct Line Group

London, Greater London

Team Leadership: Lead, mentor, and manage a team of data scientists and analysts focused on customer data analytics. Data Strategy: Develop and implement Data Science strategies to enhance CRM and marketing efforts, ensuring align...

Business Support Manager

Aambros Trading Ltd

London, England

£36,000 - £40,000 a year

Develop and implement administrative policies and procedures. Manage office supplies inventory and place orders when necessary. Coordinate office activities and operations to secure efficiency and compliance with company policies....

Customer Success Manager – Graduate Considered

Redtech Recruitment Ltd

London, England

£30,000 - £32,000/annum Excellent Benefits

A minimum of a 2.1 bachelors from an internationally renowned University in Law, History, Geography, Physics or similar. At least AAB at A-Level or international equivalent (please ensure A Level grades are included on your CV). E...

Supported Living Manager

Balance Cio

Kingston Upon Thames, Greater London

£24,616 per year

To work as part of a diverse and experienced team providing personalised support, advice and advocacy to people living independently or in supported accomodation. To apply a collegiate approach to deliver strengths based support t...

Procurement Manager, Spares, Repairs and Business Support

Procurement Heads

London, England

£60,000

Collaborating with stakeholders to drive maximum value from 3rd party suppliers. Identifying and then executing a pipeline of savings opportunities across the category. Defining the long-term relationship strategy with key stakeho...

Customer Success Manager

Hudson Clarke Associates Limited

London, England

£65,000/annum +10% Bonus & exc Benefits

Creating and developing strong and sustainable relationships with relevant influencers at all levels within the customers organisations to achieve Revenue growth. "Owning" the customer relationship and taking accountability for t...

Legal Business Support Manager

Mckinlay Law

London, Greater London

£Negotiable depending on experience

This is a new role as the London office is going through a period of rapid expansion and the position will encompass strategic longer term development of the services, in line with the changing needs of the business.A selection of...

Finance Systems Support Manager

A&O Shearman

London, Greater London

Competitive

Manage the support team to ensure they are motivated, effective and providing excellent customer service. Set the objectives of the support team and provide them with regular feedback, guidance, advice and manage their performance...

Senior Customer Experience Design Manager

Corecruitment

London, Greater London

£90k - 100k per year + plus family package, plus benefits

Min.Bachelors Degree or Equivalent. 10+ years of experience in translating brand vision into tangible and implementable product & service concept at major international airline. Proven experience of Customer Experience Design at...

Markets Platform - Customer Journey Manager

Lloyds Banking Group

London, Greater London

Competitive

Independently understand and lead the end-to-end Customer Journey, documenting process maps and relevant guides to drive understanding.. Integrate insight and knowledge from disparate data, processes and systems which are relevant...

Customer Experience Manager

Enable Leisure & Culture

London, Greater London

£40,000 - £45,000 per year

30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas. Life Insurance. Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work). A variety of social and wellbeing activities...

Customer Performance Manager

Morgan Sindall Property Services

London, England

£30,000 - £35,000 Annual

26 Days Holiday & Bank Hols. Enhanced Pension Plan. Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more). Life Assurance & Accident Cover. Share Save. Enhanced Maternity & Paternity Pay. Work Perks Discounts...

Works Project Support Officer - Facilities Management

The Royal Parks

London, England

We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in t...

High-Risk Reviews Support Manager

Cer Financial

London

£450 - £600 per day

High-Risk Reviews Support ManagerCity of London / HybridContract until October 2024450 - 600 per dayThe High-Risk Reviews Support Manager MUST HAVE experience with wholesale banking, (onboarding corporate or FI customers, not j...

Communications and Supporter Manager (Maternity cover)

Third Solutions

London, England

£39250 - £46800 per annum

We are working with an incredible homelessness charity to recruit this key role to cover maternity leave. The CompanyA small collaborative and passionate charity dedicated to solving homelessness, providing a safe and caring commu...

Communications and Supporter Manager (Maternity Contract)

Langton N4P

London, England

£39,500 - £46,800

Develop the charities brand on an ongoing basis, in collaboration with the Chief Executive and senior leaders, to ensure it is serving the charity as it grows and helps to achieve strategic goals. Identify stories and opportunitie...