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Customer Support Manager jobs in London, Greater London

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SENIOR CUSTOMER EXPERIENCE DESIGN MANAGER

Min.Bachelors Degree or Equivalent. 10+ years of experience in translating brand vision into tangible and implementable product & service concept at major international airline. Proven experience of Customer Experience Design at...

CompanyCorecruitment
AddressLondon, Greater London
CategoryAdvertising & Marketing
Salary£90k - 100k per year + plus family package, plus benefits
Job typePermanent
Date Posted 3 days ago See detail

Senior Customer Experience Design Manager

Corecruitment

London, Greater London

£90k - 100k per year + plus family package, plus benefits

Min.Bachelors Degree or Equivalent. 10+ years of experience in translating brand vision into tangible and implementable product & service concept at major international airline. Proven experience of Customer Experience Design at...

3 days ago seen See more...

Markets Platform - Customer Journey Manager

Lloyds Banking Group

London, Greater London

Competitive

Independently understand and lead the end-to-end Customer Journey, documenting process maps and relevant guides to drive understanding.. Integrate insight and knowledge from disparate data, processes and systems which are relevant...

3 days ago seen See more...

Customer Experience Manager

Enable Leisure & Culture

London, Greater London

£40,000 - £45,000 per year

30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas. Life Insurance. Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work). A variety of social and wellbeing activities...

3 days ago seen See more...

Legal Business Support Manager

Mckinlay Law

London, Greater London

£Negotiable depending on experience

This is a new role as the London office is going through a period of rapid expansion and the position will encompass strategic longer term development of the services, in line with the changing needs of the business.A selection of...

a week ago seen See more...

Finance Systems Support Manager

A&O Shearman

London, Greater London

Competitive

Manage the support team to ensure they are motivated, effective and providing excellent customer service. Set the objectives of the support team and provide them with regular feedback, guidance, advice and manage their performance...

a week ago seen See more...

Customer Satisfaction Manager

Riverside Legal Services Limited

London, Greater London

£28,000 to £32,000 per year

As the Customer Satisfaction Manager at MSR Solicitors, you will play a pivotal role in ensuring that our clients receive outstanding service and have a positive experience throughout their engagement with the firm. Your responsib...

5 days ago seen See more...

Business Support Manager

Mckinlay Law

London, Greater London

£Negotiable depending on experience

This is a new role as the London office is going through a period of rapid expansion and the position will encompass strategic longer term development of the services, in line with the changing needs of the business.A selection of...

2 weeks ago seen See more...

12m Mat Contract - Executive Support Manager, Central London, hybrid £60-65k

Angela Mortimer Plc- W1D

London, Greater London

60000-65000

A senior role, you will be providing full business support, priority to 2 C-suite members, aswell as assisting the wider board and arranging travel for the Chairman. Familiar with business strategies, mindful of plans and working...

2 weeks ago seen See more...

Customer Data Platform Product Manager

Datatech Analytics

London, Greater London

Salary negotiable dep on experience between £70,000 - £80,000

Customer Data Platform (CDP) Product Manager- London Office / Hybrid working 2 days PW in office 12 Month FTC - Salary negotiable dep on experience between 70,000 - 80,000 - J12776Please note all applicants require full and inde...

a week ago seen See more...

Customer Relations Quality Manager

Southeastern Railway

London, Greater London

£33,000 per annum plus free travel

Handling and quality assessing complaints escalated to the Rail Ombudsman. Quality assessing Customer Relations responses and supporting to evolve our AI channels. Motivating the Customer Relations teams to deliver added value thr...

2 weeks ago seen See more...

Customer and Supporter Services coordinator

Angela Mann Recruitment

London, Greater London

£36,309 - £42,085 per year

Oversee all aspects of customer service ensuring the supporters, members and members of the public have a great experience when contacting the organisation. Organise a rota that ensures all the elements of the Customer Services fu...

2 weeks ago seen See more...

Senior Customer Manager - Propositions

Hsbc

London, Greater London

Design and deliver World Class Propositions, which meet the needs of our customers and sets us apart from the competition Build excellent relationships with UK and Group stakeholders to identify the market opportunity, our right t...

a month ago seen See more...

Finance Systems Support Manager

Allen & Overy Llp

London, Greater London

Competitive

Manage the support team to ensure they are motivated, effective and providing excellent customer service. Set the objectives of the support team and provide them with regular feedback, guidance, advice and manage their performance...

a month ago seen See more...

Student Systems Support Manager

University Of The Arts London

London, Greater London

£42,477 to £50,961 per annum

Your responsibilities will include overseeing the correct and efficient use of systems, liaising with vendors to raise software issues and ensure timely resolutions, supporting testing, training, and implementation of system enhan...

a month ago seen See more...

Senior Business & Customer Manager - Alliance Management

Msd

London, Greater London

Develop clear and actionable strategies to achieve business objectives and drive the rapid adoption of oncology medicines in the NHS.. Collaborate with cross-functional teams and stakeholders, locally and globally, to ensure align...

a month ago seen See more...

Governance Support Manager, Remuneration and Regulatory Accountabilities

Hsbc

London, Greater London

The Corporate Governance & Secretariat function (CG&S) serves as principal advisor to boards of directors on corporate governance matters and leads and implements a world-class corporate governance practice throughout the Group. W...

2 months ago seen See more...

Oracle System Support Manager

Michael Page Technology

London, Greater London

£57500 - £67500 per annum

Provide cross functional ongoing management, configuration and maintenance across the university's ERP platform, Oracle R12.2. Oversee 1st line and 2nd line support calls and ensure end to end support is provided for all issues. E...

2 months ago seen See more...

Billing Customer Support Specialist

Gamma Telecom

London, Greater London

Full-time

Supporting internal and external stakeholders to understand our billing. Make appropriate process changes or corrections. Respond to phone calls and web chats from stakeholders and either answer their query or log it for further w...

2 months ago seen See more...

Customer Performance Manager

Blue Octopus Recruitment Ltd

Maida Vale, Greater London

TemporaryFull Time 12 MonthsWe are looking to recruit a Customer Performance Manager to join our team at our Goldney Road Hub in Westminster on a temporary basis (Maternity Cover).About the RoleJoining our team, youll be responsib...

3 days ago seen See more...

Service Manager Safeguarding and Family Support

Southwark Council

London, Greater London

£56,271 - £69,990

Registered with the SWE and have relevant experience. Secure knowledge and understanding of public law, statutory requirements, and high-quality safeguarding practice in relation to children and young people. Experience of success...

a month ago seen See more...

Senior Supporter Acquisition Manager

Royal British Legion

London, Greater London

£47,112 - 48,132 per year + (Inclusive of London Supplement)

To support them we must raise awareness and donations, and that is where you could come in.We introduced a new fundraising strategy last year to deliver longer term and focused growth, so now is an exciting time to join the charit...

a month ago seen See more...

Supporter Experience Manager

Full Fact

London, Greater London

£45,000 - £50,000 per year

Build a team culture based on supportive collaboration, in which constructive challenge is welcomed. Empower your team to lead in their respective areas with confidence. Set deadlines and maintain impeccably high standards of out...

a month ago seen See more...

Graduate Customer Success Manager

1Pgr Services

London, Greater London

up to £32,000 + Benefits + Bonus

Work with internal teams to deliver successful live customer projects from planning stages to final review. Act as a product expert for customers. Understand the individual use cases and needs of each customer. Provide advice, edu...

a month ago seen See more...

HIV Standards Support Community Manager

I-Pharm Consulting

London, Greater London

GBP55 - GBP58 per hour + Negotiable

Job Details An exciting and challenging opportunity has arisen to join our client as a Manager in the HIV Standards Support Team on an 18-month contract. The team are responsible for supporting Health Care Professionals and Allied...

a month ago seen See more...

Customer and Trading Manager - Nightshift

Sainsbury's

London, Greater London

From £31,650 a year

Nightshift premium - up to 4,500 annually for working nights, where eligible. 4 night week - our full-time nightshift managers work their hours across 4 nights. Discount card 10% discount off on your shopping at Sainsburys, Ar...

a month ago seen See more...

Customer Service Manager

Free Soul

London, Greater London

Develop and implement a comprehensive strategy to elevate our Customer Service department, focusing on enhancing efficiency, effectiveness, and customer satisfaction. Lead projects to update and optimise all Customer Service proce...

a month ago seen See more...

Senior Customer Success Manager

Morningstar

London, Greater London

Full-time

Serving as a subject matter expert to Morningstar clients who license our Data or Software products.. Creating a structured set of metrics/analytics to continuously and consistently communicate mutual key performance indicators w...

a month ago seen See more...

Customer Success Manager - Fleet Risk

Aon Corporation

London, Greater London

You are a people person who cares about customer experience and has experience working to enhance the customer experience.. Experience at leading and developing processes to support customer onboarding, customer support and custom...

a month ago seen See more...

Customer Success Manager

Morningstar

London, Greater London

Full-time

Serve as a single point of contact for post-sales services and ongoing client engagement. Use your innovative approach to contribute to the business in ways that range from communicating client feedback to product managers, liaisi...

a month ago seen See more...

Customer Relationship Manager

C & C Search

London, Greater London

£35000 - £40000 per annum

Responding to comments and enquiries across all communication and media platforms. Building strong relationships with VIP clients. Proactive reach outs to established clientele. Customer after care, supporting them through every s...

2 months ago seen See more...

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