Full-time Contact Centre Team Leader jobs in South East

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CONTACT CENTRE TEAM LEADER

Monitor and manage KPI's. Ensure all areas of work complies with policies, procedures and protocols. Deal effectively and promptly with escalations from the team. Work with the Contact Centre Manager to develop and deliver service...

CompanyHamilton Woods
AddressBuckinghamshire, England
CategoryCustomer Service
Salary£37,000 per annum
Job typePermanent, full-time
Date Posted 6 days ago See detail

Contact Centre Team Leader

Hamilton Woods

Buckinghamshire, England

£37,000 per annum

Monitor and manage KPI's. Ensure all areas of work complies with policies, procedures and protocols. Deal effectively and promptly with escalations from the team. Work with the Contact Centre Manager to develop and deliver service...

Contact Centre Team Leader

Red Recruitment

Kent, England

Salary: 33,000 per annum plus an achievable bonus of 2,500 paid quarterly. Hours: Monday - Friday, hours between 9am - 5.30pm (37.5 hours per week). Contract Type: Permanent. Location: Sevenoaks. 31 days annual leave, including...

Data Centre Team Leader Linux, HPC

Ernest Gordon Recruitment Limited

West Sussex, England

£75,000 - £85,000 per annum

Managing all aspects the team and their performance. Responsible for coaching and mentoring junior members of the team. Attending senior management meetings to discuss the development roadmap. Work collaboratively with the team to...

Contact Centre Team Manager / Call Centre

Awd Online

South East

£42,000 per annum, inc benefits

Maximise first contact resolution through effective coaching of agents. Support the delivery of a quality-focused frontline service across all tenures. By utilising strategic planning and business insights, identify and implement...

Customer Contact Team Leader

Ccr Recruitment Group

South East

£32,000 per annum, inc benefits, OTE

Leadership. Driving Performance. Problem Solving and Decision Making. Developing, Influencing and Inspiring Others. Lead, manage and drive your team performance to meet KPIs and requirements. Ensuring prompt and accurate reportin...

Call Centre Team Leader

Hunters Recruitment & Training

East Sussex, England

£28,000 - £35,000 per annum

manage a team of customer support agents. operations. Conducting regular 121s and call monitoring. Responsible for helping to shape, grow and manage a team of customer support agents who work alongside a large team of field engine...