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TITLE:  CUSTOMER CARE AGENT - HOUSING

Managing high volumes of both calls and emails and providing excellent customer service by concentrating on resolving the issues on the first contact where possible. Liaising closely with our housing and maintenance teams to ensur...

CompanySanctuary Housing
AddressHull, East Riding of Yorks, GB, HU2 8DT
CategoryCustomer Service
Salary£27,118 - £30,258 / year
Date Posted 7 days ago See detail

Title:  Customer Care Agent - Housing

Sanctuary Housing

Hull, East Riding of Yorks, GB, HU2 8DT

£27,118 - £30,258 / year

Managing high volumes of both calls and emails and providing excellent customer service by concentrating on resolving the issues on the first contact where possible. Liaising closely with our housing and maintenance teams to ensur...

7 days ago seen

Customer Management Associate - Financial Services

Pwc

Bradford, West Yorkshire

Competitive

Receiving inbound telephony and email queries from customers, responding accordingly each time . Handling sensitive conversations with customers who may be vulnerable, identifying this appropriately . Some knowledge of financial s...

7 days ago seen See more...

Customer Service Manager

Pertemps Tamworth

West Midlands, England

£35,000 per annum

Supervise, mentor. Manage team performance and provide regular feedback. Set clear objectives and goals for the Sales support team. Conduct regular performance reviews and identify areas for improvement. Handle escalated customer...

3 days ago seen See more...

Customer Account Manager SAP expert needed

Office Angels

Kent, England

£28,000 - £30,000 per annum

Building strong customer relationships by providing support for assigned customers, to manage customer expectations and actively work with the Customer Care Team on customer intimacy and delivering superior customer experiences. D...

3 days ago seen See more...

Customer & Market Insights Manager

Randstad Construction & Property

Berkshire, England

Salary negotiable

Lead strategic customer and Market Insights for the UK and Ireland Speciality & Rare Business Units. Provide decision support through market research, performance analysis, and competitive intelligence. Assist in short- and long-t...

3 days ago seen See more...

Senior Customer Experience Manager

Barchester Healthcare

Surrey, England

Competitive salary

Previous experience of Customer Experience delivery . Customer experience journey design and implementation. Customer journey mapping . Previous experience of managing senior stakeholders . Excellent communication skills . Trainin...

3 days ago seen See more...

Senior Customer Experience Manager

Barchester Healthcare

Lancashire, England

Competitive salary

Previous experience of Customer Experience delivery . Customer experience journey design and implementation. Customer journey mapping . Previous experience of managing senior stakeholders . Excellent communication skills . Trainin...

3 days ago seen See more...

Senior Customer Experience Manager

Barchester Healthcare

West Yorkshire, England

Competitive salary

Previous experience of Customer Experience delivery . Customer experience journey design and implementation. Customer journey mapping . Previous experience of managing senior stakeholders . Excellent communication skills . Trainin...

3 days ago seen See more...

Registered Care Home Manager

Choice Care Group

Hampshire, England

£32,039 per annum

Learning Academy - Level 5 in Care Leadership & Management - General Adult Social Care. Enhanced holiday entitlement - starting from 35 days inclusive of Bank Holidays. Sick pay entitlement. Employee Assistance Programme - compreh...

4 days ago seen See more...

Customer Order Management Apprenticeship

Khipu Networks Ltd

Hampshire, England

Competitive salary

Founded in 2005, KHIPU Networks ethos has always been to work in partnership with customers, to understand their environments and challenges so that we can design and deploy Best-of-Breed solutions that enable them to meet thei...

4 days ago seen See more...

Customer Success Manager

Spec Recruitment

Avon, England

£30,000 - £38,000 per annum

Assist the consultants in growing and retaining a portfolio of customers, through identifying customers needs and opportunities to help. Onboarding new clients and setting up the platform based on their unique structure, challeng...

4 days ago seen See more...

Care Locality Manager

Ambient Support

Kent, England

Our Mental Health services are delivered in a range of settings, from 24-hour intensive support, through to a flexible needs-based approach in the community. Our Locality Manager duties will consist of: * Ensure all the services p...

4 days ago seen See more...

Customer Service Executive/Account Manager HYBRID

Office Angels

Kent, England

£15.00 - £16.00 per hour

Building strong relationships with business customers, providing a unparalleled level of service. Handling enquiries from internal and external customers. Providing a quick and efficient response to change requests. Creating debit...

4 days ago seen See more...

Customer Experience Manager

Vermelo Rpo

London, England

Competitive salary

Provide SME knowledge to the business on Customer Experience measures, including NPS and CES. Collaborate with other CX Team colleagues to maintain survey question sets and design new surveys. Produce research briefs and discussio...

4 days ago seen See more...

Customer Experience Manager

Ccr Recruitment Group

South East

£35,000 - £40,000 per annum, inc benefits

Address and resolve high-level customer complaints. Manage shipping orders, payments, and deliveries. Lead and support a small team. Answer customer queries. Researching products, and spotting trends in customer comments and inter...

4 days ago seen

Customer Supply Planning Manager

Sysco Gb

Kent, England

Competitive salary

Collaborate with customers to gather forecasting insight for key demand events (promotions, allocations, menu changes, category switches events etc). Challenge, validate & analyse the impact & communicate simply and quickly across...

4 days ago seen See more...

Customer Success Manager - Insights

William Reed

South East

Managing all client consultancy requests & projects, responsible for 'simple insight reporting/consultancy work outside of 'strategic projects (which will be manged by central insights team). Creating and maintaining personalise...

4 days ago seen

Customer Team Leader - Adult Social Care

Venn Group

West Midlands, England

£25.75 - £29.26 per hour

To lead and oversee an operational team of customer advisers, ensuring they deliver a high level of customer experience while promoting a positive working culture and championing new ways of working. To identify and develop opport...

4 days ago seen See more...

Customer Success Manager - Financial Services

Pure Resourcing Limited

South East

£35,000 - £70,000 per annum, OTE

Develop and maintain strong relationships with mortgage intermediaries, lenders, and agents, serving as their primary point of contact and to celebrate their adoption of the platform. Provide personalised support and guidance to c...

4 days ago seen See more...

Team Manager - Modern Slavery Victim Care

Migrant Help

Kent, England

£40,563 per annum

Responsible for day-to-day operational management of the designated MSVC Team and providing cover for other MSVC Team Managers and the MSVC Accommodation Manager as required. Managing staff rotas, workload allocation and delegatin...

4 days ago seen See more...

Customer Success Manager - Software Solutions

Kerridge Commercial Systems

Nottinghamshire, England

Salary negotiable

Work with the Customer Success Director to Drive Customer Success Outcomes Increase renewal rates and reduce churn.Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores.Dr...

4 days ago seen See more...

Customer Success Manager (L&D background essential)

Eutopia Solutions Ltd

South East

£50,000 - £60,000 per annum

Experience in L&D / Learning & Development. A background that includes time in Customer Success or the desire to move into it. A passion for working with people and customers to deliver great learning. Ability to communicate effec...

4 days ago seen See more...

Regional Customer Success Manager

Yolk Recruitment Ltd

Saudi Arabia

£65,000 per annum

Develop and maintain a strong, professional customer relationships. Work alongside the Product Management Team to define and create an initial concept of operation and system configuration document for each project. Coaching of th...

4 days ago seen

Customer Engagement Manager

Adria Solutions

Lancashire, England

£35,000 - £45,000 per annum

Manage designated customer accounts, scheduling regular meetings and gathering feedback. Conduct product demonstrations and support the tender process. Coordinate contract renewals and invoicing. Liaise with various departments to...

4 days ago seen See more...

Customer Account Manager (Apprenticeship)

Versende Limited

Lancashire, England

£40,000 - £45,000 per annum

Building and maintaining professional relationships with clients to ensure customer satisfaction and loyalty. Managing and servicing assigned Customer Accounts, serving as the primary point of contact for client inquiries. Negotia...

4 days ago seen See more...

Customer Account Manager (Apprenticeship)

Versende Limited

South East

£40,000 - £45,000 per annum

Building and maintaining professional relationships with clients to ensure customer satisfaction and loyalty. Managing and servicing assigned Customer Accounts, serving as the primary point of contact for client inquiries. Negotia...

4 days ago seen

Care Home Manager

Excelcare Holdings

Shropshire, England

£50,000 - £55,000 per annum

Experienced within a Care Home setting for older people. Passion and drive to always deliver outstanding care. Previous experience as a Care Home Manager leading and developing strong teams. Sound knowledge of CQC Regulations an...

4 days ago seen See more...

Repairs Customer Service Manager

Teqniq Ltd

Middlesex, England

£439.12 per day

Lead, manage and motivate the team to deliver high performance. Ensure that corporate/departmental people practices are understood and implemented within your service. Effectively manage budgets and projects within your service en...

4 days ago seen See more...

Customer Success Manager

Lica Scientific Ltd

Shropshire, England

Customer Success Manager 3 Month Contract Home based fully remote Immediate start needed Online interviews to be held 17th and 18th June We are seeking a Customer Success Manager for 3 months beginning immediately and concluding a...

4 days ago seen See more...

Repairs Customer Service Manager

Akton Recruitment Ltd

Middlesex, England

£500.00 - £525.00 per day

Repairs Customer Service ManagerEnfield Job RoleLead the housing resolution customer support team, available to provide back-office administration, first tier escalation, inbox management and support with complaints and members en...

4 days ago seen See more...

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