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Full-time Head Of Customer jobs in Cambridgeshire, England

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HEAD OF CUSTOMER SUPPORT

Leading a team of Customer Support staff at various levels, including other managers, providing 24/7 1stline and technical support for IELTS. Utilizing data analytics and performance metrics to plan staffing, ensuring seamless se...

CompanyCambridge University Press & Assessment
AddressCambridge, Cambridgeshire
CategoryCustomer Service
Salary£57,100 - £68,100
Job typeFull time
Date Posted 5 days ago See detail

Head of Customer Support

Cambridge University Press & Assessment

Cambridge, Cambridgeshire

£57,100 - £68,100

Leading a team of Customer Support staff at various levels, including other managers, providing 24/7 1stline and technical support for IELTS. Utilizing data analytics and performance metrics to plan staffing, ensuring seamless se...

5 days ago seen See more...

Head of Customer Excellence and Service Delivery

Pure Resourcing Solutions

Cambridgeshire, England

Competitive salary

This exciting new role of Head ofCustomer Excellence and Service Delivery will actively support the Director of Finance in the successful development and delivery of key aspects of a new finance target operating model (fTOM), inc...

2 weeks ago seen See more...

Customer Relations Manager

Care Uk Plc

St Ives, Cambridgeshire

£35,000 per year

We have an exciting new role for a Customer Relations Manager based at Field Lodge care home in St Ives. Our success is built on the strength of our people and with a vast network of homes and a diverse range of support functions,...

4 days ago seen See more...

Head of Secondary Curriculum

Cambridge University Press & Assessment

Cambridge, Cambridgeshire

£60,400 - £80,800 per annum

28 days annual leave plus bank holidays. Private medical and Permanent Health Insurance. Discretionary annual bonus. Group personal pension scheme. Life assurance up to 4 x annual salary. Green travel schemes....

4 days ago seen See more...

Part Time Customer Coordintor

Interaction Recruitment

Cambridgeshire, England

Competitive

Client telephone calls (incoming & outgoing) to agree on & confirm return to site installations & discuss complex solutions. Speaking with suppliers, installers and peers to case manage high profile projects. Action internal order...

5 days ago seen See more...

Customer Care Administrator

Adecco

Longthorpe, Cambridgeshire

Competitive

Liaise directly with customers, processing their orders from goods in to Despatch. Handle queries and effectively communicate with the warehouse department to ensure all orders and service level agreements are processed and adhere...

2 weeks ago seen See more...

Halifax Bank - Customer Support - Wisbech

Lloyds Banking Group

Wisbech, Cambridgeshire

Competitive

To be honest and genuine, caring about helping people with their finances (no previous banking experience required). The ability to quickly build relationships to give customers a fantastic experience. Acting with care and integri...

2 weeks ago seen See more...

Customer Manager / National Account Manager

Lhh Recruitment Solutions

Cambridgeshire, England

£50,000 - £55,000 per annum

Develop and execute a growth plan in collaboration with customers, focusing on volume, profitability, and mix. Take full ownership and accountability for budget, target volume, contribution, and non-financial KPIs. Communicate and...

2 weeks ago seen See more...

Customer Service Executive

Ubt

Cambridgeshire, England

Answer customer inquiries via phone and email. Maintain customer records using CRM (Pipedrive) and Sage 50 accounts. Process and manage orders, ensuring accuracy and timely completion. Resolve customer issues and track shipments....

2 weeks ago seen See more...

Customer Service Assistant

Ritz Recruitment

Cambridge, Cambridgeshire

£12/hour

To manage all general student related queries including responding to letters and emails. To oversee rent collection and ensure payments are made on time. Provide front of house assistance and keep the office area presentable at a...

2 weeks ago seen See more...

Customer Assistant Full Time

Lidl Gb

Cambridgeshire, England

Be a Lidl expert, helping our customers with their questions, queries and requests. Efficiently work deliveries as they arrive in store. Passionately provide excellent customer service. Proactively keep the bakery topped up by bak...

2 weeks ago seen See more...

Customer Service and Fleet Co-ordinator

24-7 Recruitment Services

Peterborough, Cambridgeshire

24000.00 GBP Annual

24/7 is looking for two Customer Service and Fleet Co-ordinators based in Peterborough on behalf of one of our clientsShift and Pay Information for an Accounts Manager:Monday to Friday - 7.5 hours per day, timings are to be agreed...

2 weeks ago seen See more...

Customer Care Administrator

Adecco

Cambridgeshire, England

£25,000 per annum, inc benefits

Liaise directly with customers, processing their orders from goods in to Despatch. Handle queries and effectively communicate with the warehouse department to ensure all orders and service level agreements are processed and adhere...

2 weeks ago seen See more...

Customer Care Administrator

Admin And Secretarial

Peterborough, Cambridgeshire

£25,000.00/Year

Customer Care Administrator Benefits & Perks: Competitive salary: 25,000 per year Full-time, permanent position Casual Fridays to make your workweek more enjoyable Wellbeing support to ensure your mental and physical hea...

2 weeks ago seen See more...

Senior Customer Experience Manager

Ad Warrior

Peterborough, Cambridgeshire

£50k - 60k per year

Take ownership of customer escalations, implement, and execute resolution in line with the warranty provider and consumer code standards including regular visit to customers to achieve and maintain a 5* rating. Ensure personal and...

2 weeks ago seen See more...

Customer Data Analyst

Harnham - Data & Analytics Recruitment

Cambridgeshire, England

£40,000 - £50,000 per annum

Use SQL to understand and breakdown large sets of data to extract impactful insights on customer lifetime value, customer churn and retention. Segment customers through data modelling and deep dive analysis, allowing for targeted...

2 weeks ago seen See more...

Head of Service - Corporate Parenting

Opus People Solutions

Cambridgeshire, England

£650.00 per day

You will be motivated, committed, and passionate about making a difference to the lives of children, young people and families. You will be able to build effective working relationships at a strategic level, demonstrating strong a...

3 weeks ago seen See more...

Head of Service MASH

Opus People Solutions

Cambridgeshire, England

£650.00 per day

This role will be office based at Sand Martin House ( , Bittern Way, Peterborough Peterborough PE2 8TY) and will be full time.The role for Head of Service for MASH will be to oversee the development of this extremely busy service...

3 weeks ago seen See more...

Deputy Head of Finance (Acute & Non Acute)

Nhs Jobs

Ely, Cambridgeshire

£56,164.00 to £65,262.00 per year

Please see the attached Job Description for a full breakdown of the role together with Information collection form and benefits of working of the Cambridgeshire & Peterborough ICB....

3 weeks ago seen See more...

Customer Service Assistant - Cambridge

One Retail

Cambridge, Cambridgeshire

Competitive

Exclusive travel discounts with TUI, Expedia, Booking.com and many more. Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more. Quick access for you and your immediate family to a Digital GP, a...

3 weeks ago seen See more...

Head of External Affairs and Industry Engagement - Border Force

Government Recruitment Service

Croydon, Cambridgeshire

£61,000 to £67,100 per year

In this role you will promote and provide opportunities and channels for clear, coordinated and consistent senior engagement, to ensure our partners understand the future border vision, and are committed to delivering it with us.T...

3 weeks ago seen See more...

Customer Service Team Leader

Interaction Recruitment

Cambridgeshire, England

£27,000 - £33,000 Annual

Your ability to articulate vision and feedback clearly will be key to nurturing talent and driving performance. Cultivate a Calm and Balanced Culture: Promote a team culture that values a calm, balanced approach to challenges, ens...

3 weeks ago seen See more...

Customer Service Team Leader

Rthirteen Recruitment

Cambridgeshire, England

£27,000 - £32,000 Annual

Providing leadership, guidance & motivation to your team. Ensuring operational excellence & performance targets are achieved. Providing the team with feedback & helping team members develop their skills. Ensuring quality standards...

3 weeks ago seen See more...

Customer Service Representative - Peterborough

Veritone

Cambridgeshire, England

Competitive salary

31 days holiday including bank holidays. Eligibility for an annual discretionary bonus scheme. Contributory company pension scheme with matching contributions up to 6%. Comprehensive employee wellbeing and assistance support progr...

3 weeks ago seen See more...

Customer Care Support

Taskmaster Resources Ltd

Cambridgeshire, England

£11.44 - £12.44 per hour

Taking inbound calls....

3 weeks ago seen See more...

Finance Customer Service Administrator

Point Recruitment

Cambridgeshire, England

£13.51 per hour

Primary focus on payment allocation through SAP. Maintainingcustomer accounts andgeneralledgers.. Administrative duties through our clients new Inflow portal. Directlyhandlecustomer queries via telephone and email.. Maximi...

3 weeks ago seen See more...

Head of Housekeeping - Care Home

Barchester Healthcare

Cambridgeshire, England

£13 per annum

Leading a team of Housekeeping staff, you'll ensure that every room and living space is maintained to the highest standards. A caring nature and good communication skills are important as you'll often come into contact with other...

3 weeks ago seen See more...

Customer Service Advisor (12 Month Contract)

Yorkshire Building Society

Croydon, Cambridgeshire

£24,500 a year

Get to know our members and support them in finding the right products and services that can provide Real Help With Real Life - whether thats saving for a gap year trip, buying a first home, or anything in between. Facilitate gre...

3 weeks ago seen See more...

Customer Service Advisor

The Ardonagh Group

Croydon, Cambridgeshire

Up to £29,642 a year

Providing great Customer Service to existing clients over the phone and via email, so having attention to detail, and the ability to learn quickly, plus a positive attitude is a must. Efficiently manage high call volumes in our dy...

3 weeks ago seen See more...

Customer Services

Inventum Group

Fulbourn, Cambridgeshire

£14.50/hour

Our client a global agri-chemical business would love to hire a temporary worker, to manage their order process during their busy season from July to October, this role would start part time then go to full time in Mid July.This r...

3 weeks ago seen See more...

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