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Full-time It Service Desk Analyst jobs in North West

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IT SERVICE DESK ANALYST HYBRID WORKING

Provide customer centred support adhering to BDO Quality service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agr...

CompanyBdo Uk Llp
AddressMerseyside, England
CategoryCustomer Service
SalaryCompetitive salary
Job typePermanent, full-time
Date Posted 13 hours ago See detail

IT Service Desk Analyst Hybrid Working New

Bdo Uk Llp

Merseyside, England

Competitive salary

Provide customer centred support adhering to BDO Quality service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agr...

13 hours ago seen See more...

IT Service Desk Analyst

The Guinness Partnership

Oldham, Greater Manchester

Up to £31539 per annum

Proven experience as a Service Desk Analyst or similar technical role. Excellent customer service skills. Working knowledge of Microsoft Windows operating systems and Microsoft Office applications. Working knowledge of end user ha...

4 days ago seen See more...

IT Technician / Helpdesk Support Engineer / Service Desk Analyst New

Awd Online

Lancashire, England

£28,000 per annum

Provide effective IT Helpdesk Support to clients through the use of IT support tickets. Work with other IT support colleagues to ensure all issues are resolved as fast and efficiently as possible in line with SLAs. Completes proac...

14 hours ago seen See more...

IT Service Desk Analyst

Hays Specialist Recruitment Limited

Merseyside, England

£150.00 - £155.00 per day

A couple of years of experience working as an IT Service Desk Analyst,. Skills in using a ticketing system (for example ServiceNow or ZenDesk),. Excellent communication skills in order to support users both remotely and face-to-fa...

a month ago seen See more...

IT Service Desk Analyst - £27K

Robert Walters

Cheshire, England

£25,000 - £27,000 per annum

You will be responsible for assisting with 1st/2nd line helpdesk requests and device builds, providing support to head office and field based staff. You will be responsible for assisting with 1st/2nd line helpdesk requests and dev...

a month ago seen See more...

IT Service Desk Apprentice New

Qa Ltd

Merseyside, England

£16,000 per annum

Providing technical support via the telephone and other contact methods to troubleshoot and support workstation, laptop, printer, mobile device, operating system, software and user IT issues. Performing regular system health check...

12 hours ago seen See more...

Service Desk Analyst - South Manchester New

Circle Recruitment

Lancashire, England

Salary negotiable

Provide exceptional customer service to ensure satisfaction and exceed expectations. Handle incidents in accordance with SLAs and KPIs. Collaborate effectively within the team. Demonstrable experience in a fast-paced environment,...

13 hours ago seen See more...

Service Desk Analyst

Michael Page Technology

Lancashire, England

GBP27k - GBP30k per annum + 25 days holiday

Document first-time-fixes in the Knowledge Base for IT colleagues and create FAQ and self-help fixes and documentation for our user-base in a language they will understand. Where you are unable to address or fulfil an issue or req...

4 days ago seen See more...

IT Senior Service Desk Analyst

Bdo Uk Llp

Merseyside, England

Competitive salary

Provide ownership to expedite and resolve escalations. Champion several Digital products and technology areas, becoming the subject Matter Expert in those areas. Support on-boarding of new starters as their recognised buddy. Att...

a month ago seen See more...

IT Service Analyst

Reed Talent Solutions

Bedford, Greater Manchester

Acting as the first point of contact between the Pensions Dashboard Programme, clients, and the third party suppliers Service Management Teams. Triaging of enquires coming via the service management tool and ensuring they follow...

a month ago seen See more...

Service Desk Analyst

Liberty Group

Merseyside, England

£26,000 - £28,000 per annum

Pension scheme. 23 days Annual Leave, plus Bank Holidays. Cycle to work Scheme. Liberty Sense Awards employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher. YuLife, inclu...

a month ago seen See more...

Service Desk Analyst

Senitor Associates

Cheshire, England

Salary negotiable

2-4 years of experience in a Service Desk / Support role. Extensive experience with Office 365 and creating new users. Experience with Azure and enrolling InTune users. Experience setting up OS into new hardware. Excellent communi...

a month ago seen See more...

IT Service Desk Manager - Hybrid

Robert Walters

Lancashire, England

£40,000 per annum

Manage a team of Service Desk analysts. Ensure customer satisfaction through effective problem management. Maintain efficient IT operations within the organisation. Develop and motivate the team to perform at their best. Engage wi...

a month ago seen See more...

Service Desk Analyst

York St John University

York, Lancashire

£25,138 to £27,979 per annum

The role will be responsible for being the first point of contact for ITS queries and for managing the resolution and escalation of these queries.Required Skills and ExperienceAs the front face of ITS, staff on the Service Desk ar...

2 months ago seen See more...

Service Desk Analyst

Adria Solutions

Lancashire, England

Coordinate and support all the administrative duties as directed by the Head of Implementations and Service Desk on a day-to-day basis. Assist with coordination & monitoring of team training & development plan. Analysis of Support...

2 months ago seen See more...

IT Service Desk Team Leader

Akkodis

Sunderland, Cumbria

30000.00 - 34000.00 GBP Annual

Lead and inspire a dedicated team of 1st and 2nd Line Support professionals, fostering a collaborative and supportive environment where everyone can thrive. Drive operational excellence by ensuring efficient working practices and...

2 months ago seen See more...

What should I search to find Full-time It Service Desk Analyst jobs in North West?

People who searched for Full-time It Service Desk Analyst jobs in North West also searched for Customer Service, Customer Service Advisor, Service Engineer, Business Analyst, Customer Service Representative, Data Analyst, Service Administrator, Customer Service Assistant, Service Manager, It Support Engineer, Service Advisor, Analyst, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

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