Full-time It Service Management jobs in West Midlands

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IT SERVICE DESK MANAGER

ITIL V4 certification. JIRA. 1+ years' experience as a Service Desk Manager. Strong knowledge of IT systems, Networks, and software applications. O365 products such as SharePoint and Teams....

CompanySpectrum It Recruitment
AddressStaffordshire, England
CategoryCustomer Service
Job typePermanent, full-time
Date Posted a week ago See detail

IT Service Desk Manager

Spectrum It Recruitment

Staffordshire, England

ITIL V4 certification. JIRA. 1+ years' experience as a Service Desk Manager. Strong knowledge of IT systems, Networks, and software applications. O365 products such as SharePoint and Teams....

IT Services Business Development Manager - UK&I - Hybrid

Eximius Group

West Midlands, England

£70,000 - £160,000 per annum, OTE

You will be working as the sole sales person for the UK&I market reporting to the head of global growth and supported by a full professional services team when required. The client are in partnership with Genesys, SAS, SAP and man...

IT Service Transition Manager - Birmingham - £575 p/d

Circle Recruitment

West Midlands, England

£525.00 - £575.00 per day

Extensive experience in Service Transition - essential. Project Management - essential. ITIL. Experience in undertaking or leading an Mergers & Acquisition (M&A) in the context of IT Services. Experience in shaping a transition /...

Customer Service Manager

Pertemps Tamworth

Sutton Coldfield, West Midlands

Supervise, mentor. Manage team performance and provide regular feedback. Set clear objectives and goals for the Sales support team. Conduct regular performance reviews and identify areas for improvement. Handle escalated customer...

Agricultural Service Manager

Bennett & Game Recruitment

Herefordshire, England

Salary negotiable

Be responsible for the organising and managing of a team of skilled engineers working on Agricultural machinery. Coordinate with other departments to ensure parts availability and efficient time management. Manage and optimise cal...

Customer Service Manager

24-7 Recruitment Services Ltd

West Midlands, England

£36,000 - £38,000 per annum

Managing and leading a team of phone-based Customer Service advisors. Dealing with escalations and customer complaints. Support with the recruitment process of the team. Manage the training and development of the team. Develop and...

Customer Service Manager - Collection

Echo

West Midlands, England

£30,000 per annum

Motivating and driving high performance within your team to meet and exceed our contractual debt targets. Day to day management of our inbound / outbound Collections team within our busy contact centre. Motivate and develop a team...

Systems Accountant/IT Manager (Business Central)

Ubt

Worcestershire, England

Daily administration of Business Central & Dynamics 365 CRM systems. Streamlining business processes using these systems. Implementing phase 2 of Business Central at their production site. Collaborating with internal teams and ext...

Regional Sexual Violence Services Manager

Black Country Women's Aid

West Midlands, England

£31,697 - £34,345 per annum

Our support is available whether the abuse was recent or years ago, and whether or not the client chooses to report what happened to the police. Job RoleJob Title: Regional Sexual Violence Services ManagerPositions available: 1 fu...

Service Manager - Oxfordshire

Hireful

Oxford, Staffordshire

£36,000 per annum, plus £2,000 allowance for holding the CQC registration.

Annual Leave: 33 days (including 8 days statutory bank holidays). Training: Access to award winning training and development. Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial...

Network and Infrastructure IT Manager

Evoke Staffing Ltd

Swindon, Staffordshire

50000.00 - 55000.00 GBP Annual

You will be responsible for the line management of a small team of Technicians and an Administrator, ensuring that the IT infrastructure and networking meets the demands of this multi-location site. Reporting to the Site Operation...

Repairs Customer Service Manager

Service Care Solutions Ltd

Enfield, Worcestershire

Up to £550 per day + Umbrella

Lead, manage and motivate the team to deliver high performance. Ensure that corporate/departmental people practices are understood and implemented within the service. Effectively manage budgets and projects within the service ensu...

IT Service Desk Analyst

Poundland

West Midlands, England

Receive and respond to incoming calls, emails, and tickets from end-users regarding IT issues and service requests. Provide courteous, professional, and efficient support to end-users, ensuring high levels of customer satisfaction...

Customer Service Manager

People Solutions Group Limited

West Midlands, England

£36,000 - £38,000 per annum

Customer Service Manager 40 hours per week between 8am and 7pm Monday to Sunday - Weekend working may be required Annual Salary between36,000 -38,000 People Solutions are delighted to be working with our client, a leading nat...

Customer Service Manage

On Target Recruitment

West Midlands, England

UK manufacturer with award winning products used in the electrical market. . International distribution network across Europe and USA. . Stable team with growth potential. . Established company with industry leading brands. . Oppo...

IT Manager

Viqu Limited

West Midlands, England

£40,000 - £50,000 per annum

Strong experience with managing the IT within a small company. ERP experience with at least one of the following: SAP, Oracle, NetSuite, Dynamics etc. Manufactory industry experience or come from a very process driven organisation...

Pensions Client Service Manager

Aon

West Midlands, England

Competitive salary

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. Skills and experience that will lead to success Pensions experience or backgro...

Service Manager

Cygnet

Stafford, Staffordshire

£41,000pa

Minimum 2 years managerial experience of leading a team. QCF Level 5. The ability to work as part of a team; lead by example, manage performance effectively and use own initiative. Experience of working to CQC guidelines, relevant...

IT Service Desk - Logistics Team Lead

Lynx Recruitment Ltd

Marlow, Herefordshire

Up to GBP38k + GBP3k bonus

IT Service Desk - Logistics Team Lead Marlow - 2 days per week in the office Up to GBP38,000 + GBP3,000 bonus Lynx are partnered with a lead Infrastructure & IT Services provider to help them find a Service DeskTeam Lead with exp...

Customer service manager

Adecco

West Midlands, England

Salary negotiable

Our client, a successful organisation based near Sutton Coldfield, is seeking a motivated and dynamic Customer Service Manager to join their team on a full-time permanent basis. They are a company that values customer satisfaction...

Customer Service Manager

Sf Recruitment

West Midlands, England

Set performance goals, conduct evaluations, and foster a positive team culture. Liaise with internal teams for complex issue resolution and clear client communication. Data Analysis and Reporting: Create a KPI dashboard to monitor...

Customer Service Manager

Dhl

Solihull, West Midlands

£38,000 a year

The Customer Service Manager is a pivotal position within the business and has significant communication and involvement with our customer and their suppliers to ensure customer satisfaction and KPI delivery. Reporting to the Seni...

Customer Service Manager

Pertemps Tamworth

West Midlands, England

£35,000 per annum

Supervise, mentor. Manage team performance and provide regular feedback. Set clear objectives and goals for the Sales support team. Conduct regular performance reviews and identify areas for improvement. Handle escalated customer...

Financial Services / Management Assessor

Km Education Recruitment Ltd

Staffordshire, England

£30,000 - £35,000 per annum

Train, assess and deliver full Apprenticeship Standards in Operations /DepartmentalManager atlevel 5 and Financial Services up to level 3.. Deliver fulltraining and support learners through their Functional Skills Mathsand E...

IT Service Desk Analyst

Ninetech

West Midlands, England

£20,000 - £24,000 per annum

Provide 1st line technical support to clients via phone, email, and remote assistance tools. Log and prioritize incidents and service requests using our ticketing system. Troubleshoot and resolve hardware, software, and network is...

IT Manager

Raymond Associates Ltd

West Midlands, England

£45,000 - £50,000 per annum

45k-50k basic. Bonus. Hybrid Working - 1 day per week home based. 35 days holiday per year (including bank holidays). Flexible hours. Cycle to work Scheme, Rewards and Discount Scheme, Personal Development Portal. Managing our f...

Customer Service Manager

Sf Recruitment

Staffordshire, England

- Identify opportunities to upsell or cross-sell services and solutions to existing clients, contributing to revenue growth. - Motivate the team and foster a competitive result driven environment that contributes to overall busine...

Customer Service Manager

Vistry Group Plc

West Midlands, England

Competitive

ID:. Entity: Vistry. Region: Vistry Merseyside & Cheshire West. Department: Customer Service. Contract Type: Permanent - Full Time. Job Location: Developments across the region. Date Posted: 11.06.2024. Let's cut to the chase, wha...

Customer Service Delivery Manager

Red Recruitment

West Midlands, England

Salary: 35,000 - 43,000 per annum. Hours: Full-time. Contract Type: Permanent. Location: Solihull (3/4 days in the office). 33 days holiday (including Bank Holidays). Referral Bonus - Recommend a friend. Employee Assistance Prog...

IT Software Asset Manager

Nfu Mutual

Warwickshire, England

A chance to join our Software Asset Management centre of excellence. Play a pivotal role in a large multiyear transformation programme. Hybrid working options available with up to 80% of your time from home. Strong leadership qual...