Full-time Service Desk Analyst jobs in Scotland

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SERVICE DESK ANALYST

Ensure that the Service Desk provides a friendly, responsive, professional, and efficient customer-focused service. Support the Senior Service Desk Analysts. Develop relationships with all key Estates Stakeholders in managing enqu...

CompanyUniversity Of Glasgow
AddressGlasgow, Scotland
CategoryCustomer Service
Salary£22,681 - £25,138 a year
Job typeFull-time
Date Posted 2 months ago See detail

Service Desk Analyst

University Of Glasgow

Glasgow, Scotland

£22,681 - £25,138 a year

Ensure that the Service Desk provides a friendly, responsive, professional, and efficient customer-focused service. Support the Senior Service Desk Analysts. Develop relationships with all key Estates Stakeholders in managing enqu...

IT Services Analyst Apprentice

Qa Ltd

Midlothian, Scotland

£21,901 per annum

Providing the customer interface to IT User Services via telephone and electronic communications. Contributing to handling incidents, problem records and service requests, proactively seeking resolutions for customers and dealing...

L2/3 Service Desk IT Engineer

Reperio Human Capital

Dublin, Highland

£43,162 - £56,110/annum

Troubleshoot and resolve escalated hardware, software, and network issues. Manage and support Office 365, Google Workspace, and Atlassian Cloud applications. Configure and maintain servers (Windows Server, Hyper-V, VMware). Implem...

Senior Technical Analyst (Network Services)

Anglia Ruskin University

Cambridge, Scottish Borders

Our academic excellence has been recognised by the UKs Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students i...

IT Services Analyst

Children's Hospices Across Scotland

City of Edinburgh, Scotland

£25,305 - £29,102/annum

Experience providing 1st and 2nd line IT Support in a multi-site environment. IT knowledge, specifically Microsoft 365, AD and management of end-user devices. Educated to HNC/D level in computer science discipline or equivalent te...

Facilities Service Desk Manager

Simply Solutions Limited

Livingston, West Lothian

£27,500 - £33,000/annum

Managing the client CAFM system. Manging our Omnichannel communication and ticketing systems. Manage client sub-contractor including: meet with Account Manager, confirm contractors & assets, contact contractors to request quotes,...

Service Desk Manager

Simply Solutions Limited

Livingston, West Lothian

£27,500 - £33,000/annum

Managing the client CAFM system. Manging our Omnichannel communication and ticketing systems. Manage client sub-contractor including: meet with Account Manager, confirm contractors & assets, contact contractors to request quotes,...

Commercial Service Desk Coordinator

Manpower Ireland

Dublin, Highland

Up to EUR45000.00 per annum

Competitive Salary. Free Fun & Laughter Day Off. Corporate Social Responsibility Day. Pension. 25 Days annual leave. Experience in a a similar role 2 years. Strong telephone and personal customer service skills. Solid Microsoft Ou...

Italian Technical Service Desk

Efinancialcareers

West Lothian, Scotland

Competitive salary

Italian. it support. 1st line support. Application support. Technical support....

Client Services Analyst

Mcgregor Boyall

Ireland, Shetland Islands

£325.00 - £400.00 per day

Manage a portfolio of high-profile global clients across various financial products. Oversee trade lifecycle, cash and collateral, static and FX processing. Conduct regular client service reviews and ensure timely resolution of qu...

Service Delivery Analyst

Sse

Perth, Perth and Kinross

£44195 - £50611 per annum

Job Details SSE has big ambitions to be a leading energy company in a low carbon world. Following our commitment to invest 20.5 billion in low carbon projects to 2027, we have significant growth plans and are well on our way to a...

Fund Services Operations Service Delivery – Analyst

Jpmorgan Chase & Co

City of Edinburgh, Scotland

Is a key point of contact for a significant JPM Client or multiple key Clients within Fund Accounting. Builds a stable relationship with the client to support key interactions and seamless escalation. Is responsible for the timely...