Full-time Service Desk Manager jobs in North West

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SERVICE DESK MANAGER

This pivotal role requires not only technical knowledge but also exceptional leadership skills to motivate and guide the Service Desk team in providing unparalleled support to clients. About You: Strong technical expertise in tro...

CompanyElevate Technology Group Ltd
AddressCheshire, England
CategoryCustomer Service
Salary£35,000 - £40,000 per annum
Job typePermanent, full-time
Date Posted 2 months ago See detail

Service Desk Manager

Elevate Technology Group Ltd

Cheshire, England

£35,000 - £40,000 per annum

This pivotal role requires not only technical knowledge but also exceptional leadership skills to motivate and guide the Service Desk team in providing unparalleled support to clients. About You: Strong technical expertise in tro...

IT Service Desk Manager - Hybrid

Robert Walters

Lancashire, England

£40,000 per annum

Manage a team of Service Desk analysts. Ensure customer satisfaction through effective problem management. Maintain efficient IT operations within the organisation. Develop and motivate the team to perform at their best. Engage wi...

Service Desk Manager

In Technology Group

Cheshire, England

Competitive

Company van provided. Fuel card / mileage covered. Free parking on site. 28 days annual leave. Collaborative team environment. MCP Qualified or equivalent MS Certs (desired). Previous experience working within a small to medium en...

Customer Service Manager

Highbridge Education

Berkshire, England

£39,000 - £41,000 per annum

l Provide consult on education services, and keep the customer up to date at every stage whilst answering any questions or queries they may have. l Liaise with customers extensively over the telephone and building successful long...

Customer Service Manager

Hays Specialist Recruitment Limited

Lancashire, England

£40,000 - £45,000 per annum

You will manage the customer relationships effectively and will also work well with the other representatives and support teams. You will be working for a well-established organisation that is widely recognised internationally, wi...

Service Manager

Vertu Motors

Lancashire, England

Competitive salary

Monitor and control costs in line with the business plan, whilst maintaining quality standards and Customer service. Ensure accurate collection and recording of customer data in line with Group standards. Ensure that the manufactu...

Client Services Manager

Reed Talent Solutions

Lancashire, England

£45,495 - £49,590 per annum, inc benefits

An exciting opportunity has arisen within the Corporate Property team, which is at the heart of delivering the Strategic Asset Management Plan (SAMP). The team plays a pivotal role in managing approximately 1,700 assets across the...

VMU Service Manager

Hunter Knight Recruitment Ltd

Reading, Berkshire

not provided

VMU Service ManagerLocation: Reading (Fleet VMU site), BerkshireSalary: Competitive salary & Bonus opportunities available.Hours: Monday to Friday, 45 hours per week. Flexibility required.BenefitsWorking for an official UK Best Wo...

IT Service Manager

Triumph Consultants Ltd

Blackpool, Lancashire

The role may occasionally require working evenings and weekends as needed.Key accountabilities:Proactive role using recognised Service Management processes, procedures and policies to resolve incidents, problems & issues and escal...

Clinical Service Manager

Cygnet

Bury, Greater Manchester

£63,000 per annum

Ensure that a safe environment is maintained at all times in accordance with Health and Safety regulations, Quality Network for inpatient CAMHS and Care Quality Commission. Responsible for clinical risk assessment in all areas and...

Service Manager- Mental Health Social Care

Wokingham Borough Council

Wokingham, Berkshire

Job Description....

Customer Service Manager

Zachary Daniels Recruitment

Liverpool, Merseyside

Competitive

Lead and manage a team of Customer Service representatives, providing coaching, training, and development opportunities to ensure excellent Customer Service delivery. Develop and implement Customer Service policies and standards....

Corporate Property Services Manager

Reed Talent Solutions

Lancashire, England

£45,495 - £49,590 per annum

Location: Greater Manchester Local Authority. Job Type: Full-time, Permanent. Working Arrangement: Fully office based. Performance manage service delivery from third-party contractors, ensuring customer requirements are fulfilled....

CUSTOMER SERVICE MANAGER - BLACKPOOL

Hays Specialist Recruitment

Blackpool, Lancashire

£14.0 to £16.0 per hour

Managing a team of up to 15 heads. Meeting tight deadlines - hitting KPIs. Making outbound calls to internal and external stakeholders. Ensure the day-to-day running of the business is smooth. Excellent written and verbal communic...

CUSTOMER SERVICE MANAGER - PRESTON

Hays Specialist Recruitment

Preston, Lancashire

£14.0 to £16.0 per hour

Managing a team of up to 15 heads. Meeting tight deadlines - hitting KPIs. Making outbound calls to internal and external stakeholders. Ensure the day-to-day running of the business is smooth. Excellent written and verbal communic...

Service Desk Engineer - Contract

Ninetech

Lancashire, England

£200.00 - £250.00 per day

Provide first-line IT support (hardware, software, network). Respond to and resolve support tickets promptly. Troubleshoot and diagnose technical issues. Install, configure, and maintain systems and networks. Document and track su...

IT Service Manager - Security Clearance

Parker Shaw

Blackpool, Lancashire

Market Rates

Proactive role within the wider Fraud & Error Live Support team, using recognised Service Management processes, procedures and policies to resolve incidents, problems & issues and escalating where appropriate to relevant IT servic...

Hotel Services Manager

Elysium Healthcare

Merseyside, England

£28,368 per annum

Covering as Chef when required. Providing a variety of different dietary requirements and recipes. Managing the delivery of the housekeeping service to ensure pre-determined standards of visual and biological cleanliness are conti...

IT Service Desk - Logistics Team Lead

Lynx Recruitment Ltd

Berkshire, England

£36,000 - £41,000 per annum

IT Service Desk - Logistics Team Lead Marlow - 2 days per week in the office Up to 38,000 + 3,000 bonus Lynx are partnered with a lead Infrastructure & IT Services provider to help them find a Service DeskTeam Lead with experie...

Customer Service Manager

Zachary Daniels

Liverpool, Merseyside

£30,000 - £35,000 Annual

Lead and manage a team of Customer Service representatives, providing coaching, training, and development opportunities to ensure excellent Customer Service delivery. Develop and implement Customer Service policies and standards....

CUSTOMER SERVICE MANAGER - PRESTON

Hays Specialist Recruitment Limited

Lancashire, England

£14.00 - £16.00 per hour

Managing a team of up to 15 heads. Meeting tight deadlines - hitting KPIs. Making outbound calls to internal and external stakeholders. Ensure the day-to-day running of the business is smooth. Excellent written and verbal communic...

CUSTOMER SERVICE MANAGER - BLACKPOOL

Hays Specialist Recruitment Limited

Lancashire, England

£14.00 - £16.00 per hour

Managing a team of up to 15 heads. Meeting tight deadlines - hitting KPIs. Making outbound calls to internal and external stakeholders. Ensure the day-to-day running of the business is smooth. Excellent written and verbal communic...

CUSTOMER SERVICE MANAGER - BLACKBURN

Hays Specialist Recruitment Limited

Lancashire, England

£14.00 - £16.00 per hour

Managing a team of up to 15 heads. Meeting tight deadlines - hitting KPIs. Making outbound calls to internal and external stakeholders. Ensure the day-to-day running of the business is smooth. Excellent written and verbal communic...

IT Service Desk Apprentice

Qa Ltd

Merseyside, England

£16,000 per annum

Providing technical support via the telephone and other contact methods to troubleshoot and support workstation, laptop, printer, mobile device, operating system, software and user IT issues. Performing regular system health check...

IT Service Desk Analyst Hybrid Working

Bdo Uk Llp

Merseyside, England

Competitive salary

Provide customer centred support adhering to BDO Quality service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agr...

Service Desk Analyst - South Manchester

Circle Recruitment

Lancashire, England

Salary negotiable

Provide exceptional customer service to ensure satisfaction and exceed expectations. Handle incidents in accordance with SLAs and KPIs. Collaborate effectively within the team. Demonstrable experience in a fast-paced environment,...

Service Desk Engineer (Hybrid) - Didsbury

Principal It

Manchester, Greater Manchester

Competitive

Provide 1st level technical support for various IT incidents and requests. Handle queries raised either by phone, Teams, through the outsourced team or via our Service Desk portal. Monitor helpdesk queries and providing technical...

IT Technician / Helpdesk Support Engineer / Service Desk Analyst

Awd Online

Lancashire, England

£28,000 per annum

Provide effective IT Helpdesk Support to clients through the use of IT support tickets. Work with other IT support colleagues to ensure all issues are resolved as fast and efficiently as possible in line with SLAs. Completes proac...

Pension Client Services Manager

Alexander Lloyd

Lancashire, England

Manage and support relationships with trustees and sponsors of DB pension schemes. Attend client meetings, virtually and possibly face-to-face. Oversee specific projects such as data and GMP equalisation. Ensure full compliance wi...

Customer Sales & Service Manager - 12 months MAT Cover

Adecco

Berkshire, England

£28,000 - £30,000 per annum

Manage inbound customer service calls, addressing questions and queries with professionalism and efficiency. Reach out to customers on call lists to encourage repeat business and promote the range or current promotional offers. Fl...