Head Of Customer jobs in West Midlands, England

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HEAD OF CUSTOMER COMMUNICATIONS

Our communications and channels are a key part of the relationship we have with our customers, helping them throughout their financial lives and bringing the depth and breadth of HSBC to them when they need it. Working closely wit...

CompanyHsbc
AddressBirmingham, West Midlands
CategoryAdvertising & Marketing
Job typePermanent - Full Time
Date Posted a month ago See detail

Head of Customer Communications

Hsbc

Birmingham, West Midlands

Our communications and channels are a key part of the relationship we have with our customers, helping them throughout their financial lives and bringing the depth and breadth of HSBC to them when they need it. Working closely wit...

Head of Customer Service & Support

Brellis Recruitment Limited

Birmingham, West Midlands

£60,000 - £70,000 Annual

Lead and inspire a team of both office-based and remote customer support professionals to deliver exceptional service. Develop and implement effective customer support strategies, processes, and tools to enhance customer satisfact...

Head of Strategic Energy and Utilities New

Evera Recruitment Ltd

Birmingham, West Midlands

Manage team finances, including profit and loss analysis, and oversee project commercial aspects. Propel business development efforts, identifying new opportunities and expanding our client base. Engage heavily in operational task...

Head Of Housing

Niyaa People Ltd

Birmingham, West Midlands

£54,000/annum

Provides professional advice on Head Of Housing and related matters, so that key decisions are taken with full knowledge, and where risks are mitigated. Provides strong operational management which will develop and embed a high-pe...

Customer Service Co-ordinator

Alma Personnel

Birmingham, West Midlands

Competitive

Assist in organising and co-ordinating the direct maintenance operatives. Liaise with customers on the reporting of issues and any maintenance required. Work closely with external contractors. Ensure customers experience a smooth...

Customer Service Advisor

Plum Personnel

West Midlands, England

Competitive

We are currently recruiting for a Customer Service professional to join our well-established, successful and expanding family business based in a rural location, therefore own transport is essential.They are seeking exceptional pe...

Lloyds Bank - Customer Support - Walsall

Lloyds Banking Group

Walsall, West Midlands

Competitive

To be honest and genuine, caring about helping people with their finances (no previous banking experience required). The ability to quickly build relationships to give customers a fantastic experience. Acting with care and integri...

Group Head of Tax

Hays Taxation

West Midlands, England

GBP80000.0 - GBP90000.0 per annum + to£90,000 + car allowance + bonus

Group Head of TaxWest Midlandsto90,000 + car allowance + bonus + pension + medical + benefitsYour new company Substantial UK based corporate group.Your new role Reporting to the senior finance leadership team, this is initially a...

Head of Faculty Foundation Skills

Birmingham City Council

Birmingham, West Midlands

£49,498 - £61,269 Consultation grade - subject to formal evaluation under the Pay Equity Review

You will be leading a committed, caring and ambitious team of talented managers and teachers singularly focused on delivering the highest quality of innovative and learner-centred outcomes.BAES was last inspected in March 2019 whe...

Customer Service Representative

Undisclosed Company

Coventry, West Midlands

£13.50 - £14.69 per hour

The Customer Account Representative is responsible for receiving, reviewing, and entering purchase orders into the enterprise resource planning (ERP) system. Raising quotes and customer documentation, prioritizing workload to ensu...

Lawyer & Head of Team x2

Financial Reporting Council

Birmingham, West Midlands

£111,180.80

ensuring the delivery by the legal team of high quality, timely and business focussed legal advice to internal clients. through being an effective member of the legal team, supporting in the delivery of GCTs strategic and policy...

Head of Colleague Servicing Applications

Virgin Money

Birmingham, West Midlands

Lead the development and maintenance of Colleague-facing applications and tools to support servicing and customer interactions, across Virgin Money. Oversee the design, build, and deployment of new applications and features to enh...

Head of Interactive Design

Virgin Money

Birmingham, West Midlands

Oversee and initiate the development and enhancement of digital banking platforms focusing on user experience, information architecture, interface design and journey optimisation. Develop technical and functional frameworks for de...

Community and Customer Liaision Advisor

Niyaa People Ltd

Birmingham, West Midlands

£28,000 - £32,000/annum

Managing relationships with clients and supervisors to identify issues and putting in effective plans in place to resolve. Managing councillor queries, press queries, compensation queries. Ensuring accurate notes are recorded. Ass...

Head of Clinical

Sterling Cross

Wolverhampton, West Midlands

£60,000 - £70,000/annum bonus

(Essential) NMC registration within a nursing discipline (RN Adult, RN Child, RMN or RNLD). (Essential) Previous experience in a clinical management role, ideally at a level more senior than or equal to Clinical Lead. (Essential)...

Head of Managed Security Services

Experis

Birmingham, West Midlands

£120,000 - £150,000/annum Excellent benefits/bonus

retain and grow our Managed Security Service client base. increase the number of products and services available through our Managed Security Service offering. implement our pricing strategy consistently. develop our key external...

Head of Quality and Compliance

Pathway Group

Hay Mills, West Midlands

To be the lead nominee for all OFSTED inspections. Maximise Learner progress and chase progression, through the robust and efficient implementation of Quality Improvement Initiatives across the Group. Be a role model and beacon fo...

Customer Team Leader - WAL17996

Novax Recruitment Ltd

Walsall, West Midlands

£20 - £21/hour

To lead and oversee an operational team of customer advisers, ensuring they deliver a high level of customer experience while promoting a positive working culture and championing new ways of working. To identify and develop opport...

Customer coordinator

Adecco

Coventry, West Midlands

Mange a portfolio of clients and provide excellent service as their POC.Develop a sound understanding of customers businesses and their obligations under the relevant legislation.Coordinate deliveries and collections across the UK...

Polish or Ukrainian Speaking Customer Service Advisor

Office Angels

Solihull, West Midlands

£25,000 - £30,000/annum

25 days of holidays to relax and recharge . Company bonus to reward your hard work . Hybrid working arrangements for flexibility . Pension contribution matching to secure your future . Health insurance to keep you feeling yo...

Customs Coordinator

Streamline Search

Smethwick, West Midlands

£30,000 - £33,000/annum

Ensure all international shipments comply with relevant customs regulations and documentation requirements. Prepare and process customs documentation, including import and export declarations, ensuring accuracy and completeness. L...

Customer Service Advisor

Interaction Recruitment

Birmingham, West Midlands

£11.64 - £12/hour

General Administration. Data Inputting. Speaking to customers on the phone and passing them through to different departments. General filling and photocopying. Answering incoming telephone calls. Monday to Friday. 0900 - 1600....

Customer Service Administrator

Randstad Perm Professionals

Birmingham, West Midlands

£23,000 - £24,000/annum

23,000 - 24,000 (+ annual bonus). 15 minutes walk from City Centre (towards Aston & JQ). 20 days hol + BH (Christmas shutdown). Parking on-site. Mon - Fri 09:00 AM - 17:00 PM. Sales order processing. Provide end to end sales sup...

Customer Services Technology Administrator

Aston Carter

Solihull, West Midlands

If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at https://(url removed)/en-gb/privacy-notices. To access our Online Privacy Notice, which explains what informat...

Customer Service Analyst

Entech Technical Solutions Limited

Solihull, West Midlands

£13 - £17/hour

Salesforce Exp. Good Excel, data corroboration skills. Power BI experience....

Customer Service Advisor (Construction)

Ernest Gordon Recruitment Limited

Birmingham, West Midlands

£25,000 - £26,000/annum + Training + Progression + Benefits

Dealing with all sales enquiries and being an internal point of contact for customers. Chasing overdue orders, quotations and monitoring ongoing projects. Maintaining client files and ensuring accounts are nurtured with outbound w...

Head of Repairs Quality

Midland Heart

Selly Park, West Midlands

£79,228/annum

Managing and motivating a team of highly skilled surveyors, ensuring any specifications of work produced are detailed and accurate, and that post inspection assurance plans are effective. Setting and monitoring the teams KPIs and...

Customer Support Executive

Murray Myers Limited

Wolverhampton, West Midlands

£23,000 Annual

Murray Myers Recruitment are very pleased to be assisting our client in recruiting for a Customer Support Executive for their Engineering and Manufacturing business based in Wednesbury. They supply and manufacture, fit and design...

Customer Services Advisor

Bromford

Wolverhampton, West Midlands

£24,187 per year

Previous contact centre experience is beneficial, however not essential. A can-do attitude and a real desire to help our customers. Strong IT skills. A good eye for detail and numerical skills. Resilience. Things rarely stand stil...

Head of Orthoptist

Nhs Jobs

Walsall, West Midlands

£50,952.00 to £57,349.00 per year

Managerial Be part of the divisional management team for Ophthalmology Liaise with Divisional Director, commissioners and consultant medical staff to negotiate service level agreements for Orthoptic services within Walsall Healthc...