Address
Form of workDo you enjoy delivering outstanding service? then we want to hear from you
Customer service executive/ Account manager
Coventry
Permanent
Salary: competitive
22 days holiday + BH - rising with service
Great employee benefits
Hybrid working 2 days office
Key responsibilities
Maintain and develop strong relationships with customers
- Mange a portfolio of clients and provide excellent service as their POC
- Develop a sound understanding of customers businesses and their obligations under the relevant legislation
- Coordinate deliveries and collections across the UK for your customer.
- Provide expert advice to customers on producer responsibility in the UK and RoI
- Support customers at regulatory compliance audits
- Produce professional client documents and reports
- Manage the renewal of customer accounts and contracts
Essential Skills:
- High standards of data accuracy and attention to detail.
- Good depth of technical knowledge with Microsoft Excel.
- Excellent customer-focused approach.
- Problem solving approach.
- Excellent communication skills, both verbally and written.
- Organised with the ability to multi-task.
- Self-motivated with an inclusive team-working attitude
For more information contact Charlotte (phone number removed)
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
