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HEAD OF IT SERVICE MANAGEMENT

Develop and own the Service Management framework, SLAs, KPIs and governance for the effective delivery of services implementing IT Service Management strategies and frameworks within an IT transformation and business transformatio...

CompanyDerbyshire County Council
AddressMatlock, Derbyshire
CategoryHuman Resources
SalaryGrade 15 £69,559 to £75,327 – (Inclusive of £10k market supplement 2 years)
Job typeFull Time
Date Posted 2 months ago See detail

Head of IT Service Management

Derbyshire County Council

Matlock, Derbyshire

Grade 15 £69,559 to £75,327 – (Inclusive of £10k market supplement 2 years)

Develop and own the Service Management framework, SLAs, KPIs and governance for the effective delivery of services implementing IT Service Management strategies and frameworks within an IT transformation and business transformatio...

2 months ago seen See more...

IT Service Desk Team Leader

Akkodis

Sunderland, Cumbria

30000.00 - 34000.00 GBP Annual

Lead and inspire a dedicated team of 1st and 2nd Line Support professionals, fostering a collaborative and supportive environment where everyone can thrive. Drive operational excellence by ensuring efficient working practices and...

2 months ago seen See more...

Head of IT Service Delivery

Aoc Create

Hertfordshire, England

£50,487 - £50,487 Per Year

Following a restructure, our IT team are looking for a Head of IT Service Delivery.The post holder will be part of a senior IT management team and will help create a new IT strategy, a Target Operating Model aligned to the needs o...

2 months ago seen See more...

Category Buyer (IT Services)

Rhl

Uttoxeter, Staffordshire

Competitive

Develop Category Strategies for each area of responsibility, working with the wider business to ensure strategies are implemented in a timely manner. Ensure early engagement with engineering and suppliers to ensure we are sourcing...

2 months ago seen See more...

IT Service Manager

Ucl - It Services Group

London, Greater London

£51,474 to £60,521

ABOUT US UCL is a world-leading teaching and research university, often ranked in the top ten in the world with an annual turnover of well over 1 billion. First degree or equivalent, preferably in a science or technology discipli...

2 months ago seen See more...

IT Services Student Placement (3 posts)

Leeds Beckett University - It Operations

Leeds, West Yorkshire

£23,152 per annum

Within the University there is a large, centralised IT department responsible for the provision and support of a wide array of technologies and services across two beautiful campuses with excellent facilities. Previous student pla...

2 months ago seen See more...

IT Service Delivery Manager

Roc Search

Leeds, West Yorkshire

Competitive

To manage contracts with third-party suppliers, fully understanding the service provided and ensuring that these achieve value for money and that any supplier performance issues are successfully identified and addressed or mitigat...

2 months ago seen See more...

IT Service Lead - On-site

Mha

Lancashire, England

Salary negotiable

Focusing on your aligned region, offices, and customers to gain a deep understanding of their ways of working and ensuring that IT services deliver an exceptional experience. The primary focus is to continuously improve services t...

2 months ago seen See more...

Service Desk Associate - Entry-Level / IT Career Launch

Recruitmentrevolution.com

Crawley, West Sussex

£30,000 - £40,000/annum Plus benefits

Do you have a passion for IT and technology?Are you looking to break into the IT support industry and develop not only your knowledge but your qualifications in this area?Do you love speaking with customers and clients and helping...

2 weeks ago seen See more...

SENIOR IT PROCUREMENT MANAGER FOR FINANCIAL SERVICES FIRM

Bramwith Consulting

London, England

£100000 - £110000 per annum + bonus

Lead the IT procurement team in developing and implementing strategic procurement solutions. Oversee the management and maintenance of supplier contracts and relationships, whilst ensuring compliance with industry standards and re...

a month ago seen See more...

Senior Procurement IT Consultant for Financial Services Firm

Bramwith Consulting

London, England

£60000 - £110000 per annum + bonus

Develop extensive market knowledge to deliver top-tier strategic IT procurement advice to blue-chip clients and work on large-scale innovative projects. Collaborate closely with key stakeholders and other specialist consultants in...

a month ago seen See more...

IT Technical Services Officer

Nhs Jobs

Preston, East Lothian

£28,407.00 to £34,581.00 per year

Provide quality support Management and development of the Trusts IT Services and systems Troubleshooting problems and supporting the End User Compute and Voice estate Network support (wired and wireless) Storage environments Activ...

a month ago seen See more...

IT Project Manager - Transition Service Agreement

Efinancialcareers

Midlothian, Scotland

Competitive salary

As a Project Manager you'll have exposure to a wide range of bank stakeholders as you manage components of a major separation programme. You'll play a key part in preparing Tesco Bank to become a core part of Barclays. You'll work...

a month ago seen See more...

Client Success Specialist IT Managed Services

Thames 360

Nottinghamshire, England

£30,000 - £45,000 per annum, OTE

This role focuses on fostering key client relationships, driving revenue growth, and ensuring overall satisfaction. Strategic Planning: Collaborate with cross-functional teams to align solutions with client needs and industry tren...

a month ago seen See more...

IT Disaster Recovery Coordinator - Financial Services

Efinancialcareers

East Sussex, England

Competitive salary

Proven experience in IT business continuity planning and management, with a minimum of 3-5 years in a similar role. In-depth understanding of IT systems, infrastructure, and cybersecurity. Familiarity with industry standards and f...

a month ago seen See more...

IT Strategic Procurement Officer - IT Service experience

Sanderson

Berkshire, England

IT procurement experience. Proficient in IT contract knowledge, specifically SaaS and IT outsourced service negotiation with Tier 1 technology partners (Microsoft, Oracle, Citrix, HP etc). Stakeholder management. more SAAS & softw...

a month ago seen See more...

IT Security Architect (Financial Services) -Inside IR35

Robert Walters

London, England

Competitive

Working closely with feature teams and other architects to enable cloud-based technologies and be part of the team ensuring it is done securely. Demonstrable history of working as an architect and taking solutions through from the...

a month ago seen See more...

Field Service Engineer, Electronics IT Systems

Trs Consulting

Luton, Devon

On Target Earnings 44,000. Basic Salary up to 39,000. 10% Bonus. Company Car or Car Allowance. Pension. Private Medical Cover. Life Assurance. 25 Days Holiday. Full and Comprehensive Manufacturer Product Training. Carrying out...

a month ago seen See more...

Field Service Engineer EPOS / IT / Break-fix

Talk Staff

Oxfordshire, England

£126.23 per day

Background of working within a break-fix engineer role ideally covering EPOS, Pin-Pads, Scanners, Printers, ATM or other electronic equipment. Good understanding of how to identify and fix basic issues. Great communication skills,...

2 months ago seen See more...

IT Senior Service Desk Analyst

Bdo

Liverpool, Merseyside

Provide ownership to expedite and resolve escalations. Champion several Digital products and technology areas, becoming the subject Matter Expert in those areas. Support on-boarding of new starters as their recognised buddy. Att...

2 months ago seen See more...

IT Technical Services Manager

Adria Solutions

South Yorkshire, England

Define technical strategy aligned with the global IT vision. Manage ITIL-based service function for a global user base. Implement ITIL processes and manage SLAs and KPIs. Lead and mentored ateam and provided technical guidance. E...

2 months ago seen See more...

IT Senior Service Desk Analyst

Bdo Uk Llp

Merseyside, England

Competitive salary

Provide ownership to expedite and resolve escalations. Champion several Digital products and technology areas, becoming the subject Matter Expert in those areas. Support on-boarding of new starters as their recognised buddy. Att...

2 months ago seen See more...

Head of Service Delivery & Regional IT

Investigo

London, England

£110,000 - £135,000/annum

Own and direct the end to end services defined within the service portfolio, specifically, provide the strategic leadership of end to end services working with the Critical Service Management team in the Service Integrator. Act as...

2 months ago seen See more...

IT Support Engineer / Service Desk Analyst / IT Technician

Awd Online

London, England

£32,000 per annum

Provide 1st line technical support to end users. Log and classify incidents and requests raised by the customer by telephone, email and via the Service Now chat function. Record calls from customers. Deal directly with requests an...

2 months ago seen See more...

IT Field Service Engineer

Rise Technical

Scunthorpe, Lincolnshire

£25000.00 - £30000.00 per annum + Training + Progression + Benefits

IT Field Service EngineerScunthorpe25,000-30,000 + 35 Days Annual Leave + Healthcare + Progression + 5% Matched Pension + TrainingExcellent opportunity for an IT Engineer with a full Driver's License to join a growing department...

2 months ago seen See more...

IT Customer Services

Matchtech

Tewkesbury, Gloucestershire

Competitive

Our client, a Defence supplier is looking for an IT Customer Service Specialist to join them on a 12month initial contract at their site in Tewkesbury.Due to the nature of the role, applicants must be a sole British national and...

2 months ago seen See more...

IT Solutions Technical Consultant / Service Desk Consultant

Global Technology Solutions Ltd

Chippenham, Wiltshire

Cloud IT Solutions Technical Consultant - Service Desk ConsultantPermanent - Chippenham Onsite / Hybrid Working45,000 - 60,000Must Drive - Happy to Travel as needed.You will be an experienced Technical Consultant with a methodic...

2 months ago seen See more...

IT Field Service Engineer

Uxbridge Employment Agency

Glasgow, Scotland

£27,500/annum company car & fuel card

Investigate, diagnose, troubleshoot, and resolve a wide range of hardware problems within agreed client SLAs. Assemble, configure, and install hardware platforms according to manufacturer specifications. Update service order jobs...

2 months ago seen See more...

IT Solutions Technical Consultant / Service Desk Consultant

Global Technology Solutions Ltd

Wiltshire, England

60000.00 GBP Annual

Cloud IT Solutions Technical Consultant - Service Desk ConsultantPermanent - Chippenham Onsite / Hybrid WorkingGBP45,000 - GBP60,000Must Drive - Happy to Travel as needed.You will be an experienced Technical Consultant with a meth...

2 months ago seen See more...

IT- On Site Services Analyst - Winsted MN

Tetra Pak

Winsted, MN, US

Service Operations: Handle incidents and requests as per defined processes and SLA. Ensuring that incident and request on the local site is handled according to defined processes and SLA. Reinstall and refresh computer clients as...

2 months ago seen See more...

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