Manager It Service jobs in East of England

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SERVICE OFFICE MANAGER MATERNITY COVER

Provide day-to-day customer service including breakdowns, repairs, routine equipment service and installations, ensuring customer needs and targets are met. Day-to-day team management performance, time and KPI management of the Se...

CompanyHays Specialist Recruitment Limited
AddressSuffolk, England
CategoryConstruction & Property
SalaryCompetitive
Job typePermanent
Date Posted 2 months ago See detail

Service Office Manager Maternity Cover

Hays Specialist Recruitment Limited

Suffolk, England

Competitive

Provide day-to-day customer service including breakdowns, repairs, routine equipment service and installations, ensuring customer needs and targets are met. Day-to-day team management performance, time and KPI management of the Se...

Customer Service Manager (Contact Centre)

Ccr Recruitment Group

Hemel Hempstead, Hertfordshire

£37,500 - £40,000 Annual

Allocate cases to Customer Service team daily and ensure SLAs are met. Run weekly management reports for Operations teams and present a monthly slide deck to the executive team on caseload headlines, changes, risks etc. Facilitate...

Service Delivery / Client Success Manager

Michael Page Technology

Rickmansworth, Hertfordshire

£60000 - £70000 per annum + + Benefits

Average Client Success score (e.g. NPS). Adoption and usage of solution. Active users. First contact resolution rate. Customer effort rating. ROI. Retention and renewal. Build strong, long-term relationships with client stakeholde...

High Impact Users - Service Manager

Cambridgeshire County Council

Huntingdon, Cambridgeshire

£48210 - £51545

Developing, leading and managing a high performing team of practitioners. Implementing a new approach to support people who are using lots of unplanned services but no one partner has been able to solve their problems. Building...

Regional Service Manager

Sauce People Ltd

Hemel Hempstead, Hertfordshire

Competitive

Develop and implement strategies to increase regional revenues through gaining additional service and maintenance contracts. Build and lead a team of skilled field engineers, ensuring effective deployment and management to meet cu...