Permanent It Service Desk Analyst jobs in England

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IT SERVICE DESK ANALYST

Providing first level technical support to end users via phone, email and in person. Logging all support requests and incidents into the ticketing system. Diagnosing and resolving hardware, software and network issues by troublesh...

CompanyCarousel Consultancy Ltd
AddressLondon, England
CategoryCustomer Service
Salary£35,000 - £40,000 per annum
Job typePermanent, full-time
Date Posted 5 days ago See detail

IT Service Desk Analyst

Carousel Consultancy Ltd

London, England

£35,000 - £40,000 per annum

Providing first level technical support to end users via phone, email and in person. Logging all support requests and incidents into the ticketing system. Diagnosing and resolving hardware, software and network issues by troublesh...

IT Service Desk Analyst

Poundland

West Midlands, England

Receive and respond to incoming calls, emails, and tickets from end-users regarding IT issues and service requests. Provide courteous, professional, and efficient support to end-users, ensuring high levels of customer satisfaction...

IT Service Desk Analyst

Carousel Consultancy

London, England

£35,000 - £40,000/annum + great benefits

Providing first level technical support to end users via phone, email and in person. Logging all support requests and incidents into the ticketing system. Diagnosing and resolving hardware, software and network issues by troublesh...

IT Service Desk Analyst

Picture More

Hampshire, England

£30,000 - £35,000 per annum

Office 365. Microsoft Teams. Windows 10. Active Directory. Exchange. iManage. A minimum of 1 years IT Service Desk experience within a legal or professional services organisation. Excellent troubleshooting skills, with a demonstr...

IT Service Desk Analyst Hybrid Working

Bdo Uk Llp

Liverpool, Merseyside

Competitive

Provide customer centred support adhering to BDO Quality service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agr...

IT Service Desk Analyst Hybrid Working

Bdo Uk Llp

Merseyside, England

Competitive salary

Provide customer centred support adhering to BDO Quality service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agr...

IT Service Desk Analyst

Ninetech

West Midlands, England

£20,000 - £24,000 per annum

Provide 1st line technical support to clients via phone, email, and remote assistance tools. Log and prioritize incidents and service requests using our ticketing system. Troubleshoot and resolve hardware, software, and network is...

IT Service Desk Analyst

Ashdown Group

Norfolk, England

IT Support - Newton Abbot, Devon - Full time permanent role - Reputable organisation with friendly team - Salary up to 25,000 based on experience A lovely organisation based in Devon is looking for an IT Support Analyst. Day to d...

IT Service Desk Analyst

Greencore

Chesterfield, Derbyshire

Working as part of a team, the IT Service Desk is the first point of contact for all IT issues (Incidents and Service Requests), you will be logging and responding these issues received by phone or via our support portal. Our busi...

IT Service Desk Analyst

Omni Rms

Horsforth, West Yorkshire

£23,144 - £24,533/annum

Provide professional IT support and resolution services for campus and remote staff/students, following agreed processes and timelines. Identify, resolve, record, and prioritise incidents, problems, and service requests, minimizin...

IT Service Desk Analyst

Michael Page

Birmingham, West Midlands

£22,500 - £27,500/annum Corporate Benefits

The client are one of Michael Page's long-standing partners within the Legal sector, and a global brand that are a true leader within their industry. You will be joining a business with a fantastic, award-winning reputation, known...

It Service Desk Analyst

Blues Point

Ibstock, Leicestershire

£24,000 - £27,000/annum

Working to resolve 1st line support issues in a friendly and helpful manner, offering training and guidance if needed. Resolving IT incidents and service requests, prioritisation. Maintaining accurate records of IT incidents and s...

IT Service Desk Analyst

The Guinness Partnership

Oldham, Greater Manchester

Up to £31539 per annum

Proven experience as a Service Desk Analyst or similar technical role. Excellent customer service skills. Working knowledge of Microsoft Windows operating systems and Microsoft Office applications. Working knowledge of end user ha...

It Service Desk Analyst

Ignite Digital Search Limited

Bristol, Bristol

£25,000 - £30,000/annum 5% bonus, medical, pension

Record, diagnose, monitor, and resolve issues using a call management system. Focus on first-time resolution from call placement to resolution. Provide 1st/2nd Line application support for productivity tools and business applicati...

IT Service Desk Analyst Apprentice

Back 2 Work Complete Training

Liverpool, Merseyside

£23,520/annum

A leading accountancy and business advisory firm is seeking a talented IT Service Desk Analyst Apprentice. Employees benefit from formal mentoring, coaching, and an agile working framework that fosters connectivity and collaborati...

Apprentice IT Service Desk Analyst

Nationwide Platforms

Lutterworth, Leicestershire

£NEG Competitive Salary plus great benefits

We are looking for a Service Desk Analyst Apprentice to join our busy IT Department based in our Lutterworth Head Office.The Service Desk operates and maintains desktop, laptops, mobile phones, printers, and other IT related hardw...

IT Service Desk Analyst

Granite Consulting

Bournemouth, Dorset

£26,000 - £30,000/annum + bonus

Incident management. Request management. Asset management. Knowledge management. Daily system checks. Active Directory. MS Exchange 2013. Office 365. Hardware troubleshooting. Windows. Network connectivity issues....

1st/2nd Line IT Service Desk Analyst

Manpower Uk Ltd

Trafford Park, Greater Manchester

£26,000 - £27,500/annum

Trouble shooting, diagnosing and resolving (based on knowledge) application related technical issues. Being first point of contact via phone, email and customer portal. Managing customer liaison, proactive feedback and customer qu...

IT Service Desk Analyst

In Technology Group

Birmingham, West Midlands

£30,000 - £33,000/annum Excellent benefits

Providing 1st Line Support by promptly logging incidents into the Service Desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the front-line support team. Ensuring smooth esca...

IT Service Desk Analyst

Hays Specialist Recruitment Limited

Merseyside, England

£150.00 - £155.00 per day

A couple of years of experience working as an IT Service Desk Analyst,. Skills in using a ticketing system (for example ServiceNow or ZenDesk),. Excellent communication skills in order to support users both remotely and face-to-fa...

Junior IT Service Desk Analyst

Refresco

Kegworth, Leicestershire

Junior IT Service Desk Analyst 8:30am - 5pm Monday Thursday, 8:30am - 4pm on FridaysWhats in it for you? Competitive pay and bonus structure Career progression An opportunity to start your c...

IT Service Desk Analyst - £27K

Robert Walters

Cheshire, England

£25,000 - £27,000 per annum

You will be responsible for assisting with 1st/2nd line helpdesk requests and device builds, providing support to head office and field based staff. You will be responsible for assisting with 1st/2nd line helpdesk requests and dev...

IT Technician / Helpdesk Support Engineer / Service Desk Analyst

Awd Online

Lancashire, England

£28,000 per annum

Provide effective IT Helpdesk Support to clients through the use of IT support tickets. Work with other IT support colleagues to ensure all issues are resolved as fast and efficiently as possible in line with SLAs. Completes proac...

IT Service Desk Engineer

Hartleyco Ltd

London, England

£25,000 - £30,000/annum

Are you ready to join a rapidly growing Cloud Managed Service Provider that is becoming the most trusted IT partner in the UK? My client is dedicated to excellence and innovation, leveraging automation to deliver unparalleled serv...

IT Service Desk Engineer

Mecs Communications

Basingstoke, Hampshire

£30000 - £32000 per annum

Rate: 30000 - 32000 per annum. Location: Basingstoke, England. Type: Permanent. Industry: IT. Recruiter: mecs communications. Contact: MECS Communications Limited. Tel: 0203 929 3420. Email: to view click here Posted: 2024-06-25...

IT Service Desk Supervisor

Imt Resourcing Solutions

Worcestershire, England

£25,826 - £35,000/annum

Supervise and provide direction, coaching, and training to IT Service Desk staff. Deputise for the IT Service Desk Team Leader as needed. Ensure all support requests are logged accurately and resolved within SLA timescales. Provid...

Service Desk Analyst

Reed Technology

Newcastle upon Tyne, Tyne and Wear

On Application

IT First Line Service Desk AnalystLocation: NewcastleSalary: (phone number removed) on 4 off shift after 6 monthsType: Permanent/FulltimeOur client is one of the UK's leading providers of quality public transport.The Service Desk...

IT Service Desk Manager

Spectrum It Recruitment

Staffordshire, England

ITIL V4 certification. JIRA. 1+ years' experience as a Service Desk Manager. Strong knowledge of IT systems, Networks, and software applications. O365 products such as SharePoint and Teams....

IT Service Desk - Logistics Team Lead

Lynx Recruitment Ltd

Berkshire, England

£36,000 - £41,000 per annum

IT Service Desk - Logistics Team Lead Marlow - 2 days per week in the office Up to 38,000 + 3,000 bonus Lynx are partnered with a lead Infrastructure & IT Services provider to help them find a Service DeskTeam Lead with experie...

IT Service Desk Manager

Spectrum It Recruitment

Stafford, Staffordshire

£37000 - £40000 per annum

ITIL V4 certification. JIRA. 1+ years' experience as a Service Desk Manager. Strong knowledge of IT systems, Networks, and software applications. O365 products such as SharePoint and Teams....