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Permanent Software Support Analyst jobs

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1ST LINE SOFTWARE SUPPORT ANALYST

Direct the flow of incoming cases and ensure customers are served promptly and efficiently. Gather information and log files to pass on to level 2 support. Explaining possible solutions to customers using knowledge base articles....

CompanyManpowergroup
AddressEngland
CategoryCustomer Service
Job typePermanent
Date Posted 5 days ago See detail

1st Line Software Support Analyst

Manpowergroup

England

Direct the flow of incoming cases and ensure customers are served promptly and efficiently. Gather information and log files to pass on to level 2 support. Explaining possible solutions to customers using knowledge base articles....

5 days ago seen

Software Support Analyst (German Speaking)

Applause It

Glasgow, Scotland

£32000 - £50000

Proficiency in both written and verbal communication in German and English is required. A basic understanding of one or more relational databases, such as Oracle or SQL Server, is required. Basic understanding of Windows operating...

a week ago seen See more...

Software Support Analyst (German Speaking)

Applause It

Reading, Berkshire

£30000 - £50000

Proficiency in both written and verbal communication in German and English is required. A basic understanding of one or more relational databases, such as Oracle or SQL Server, is required. Basic understanding of Windows operating...

a week ago seen See more...

Software Support Analyst

Advantage Resourcing

London, England

£32,000/annum

Capturing, updating, uploading, and managing data in the G-Trac knowledgebase system, which is now transitioning to a SaaS This involves extensive and routine data entry tasks related to companies and individuals as part of our cl...

2 weeks ago seen See more...

Software Support Analyst (German Speaking)

Applause It Recruitment Ltd

Glasgow, Scotland

Proficiency in both written and verbal communication in German and English is required. A basic understanding of one or more relational databases, such as Oracle or SQL Server, is required. Basic understanding of Windows operating...

2 weeks ago seen See more...

Software Support / Application Support Analyst

4Square Recruitment Ltd

South East

£25,000 - £30,000 per annum

This is hybrid working - 1 day per week in the office. This is an opportunity for an individual to develop new skills and knowledge withing the field. Key job responsibilities o Technical incident management (call logging, trouble...

2 months ago seen See more...

Azure Application Support Analyst | Proactive Appointments

Proactive Appointments

London, Greater London

Strong Application Support. Azure Administration. PowerShell/Python. Understanding of core infrastructure services, eg, Networks, Domain, Firewalls etc. High Availability concepts. Monitoring tools (Pingdom, Solar Winds etc.) Wind...

3 days ago seen See more...

Technical Support Analyst - Dynamics 365 Business Central/ NAV

Nigel Frank International

Bedfordshire, England

£50,000 - £55,000/annum

Technical, 3rd line support of D365 Business Central environments. Troubleshooting complex support issues, involving back end analysis and code review. Debugging support issues alongside development teams. Processing technical cha...

3 days ago seen See more...

Application Support Analyst

Vanrath It

County Tyrone, Northern Ireland

Negotiable

A chance for an Application Support analsyt to join a leader in their industry! You will Provide Tier 1 and Tier 2 support, troubleshoot, prioritise, and resolve application issues to minimise business operation disruptions. For t...

4 days ago seen See more...

Senior Financial Support Analyst

Davies Talent Solutions

West Midlands, England

Competitive salary

Manage all aspects of the Financial Support process, including end-to-end arrears management. Collaborate with customers to understand the cause and potential future challenges related to their arrears, and develop tailored soluti...

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Application Support Analyst

Spectrum It Recruitment

Staffordshire, England

3rd line Application support experience. T-SQL. SQL Developer/OracleDB. Business systems administration and configuration....

4 days ago seen See more...

1st Line Technical IT Support Analyst

Amtis Professional Ltd

West Midlands, England

£175.00 - £185.00 per day

Previous experience in similar role. 2013/2016/Office 365. Windows 10/11 (IOS and Mac OSX advantageous. Experience using call logging system. Active Directory / Azure AD. Adding/Deleting users assigning OUs and access rights. GPO...

4 days ago seen See more...

Technical Support Analyst - Dynamics 365 Business Central/ NAV

Nigel Frank International

South East

Technical, 3rd line support of D365 Business Central environments. Troubleshooting complex support issues, involving back end analysis and code review. Debugging support issues alongside development teams. Processing technical cha...

4 days ago seen See more...

Application Support Analyst

Charles Jenson Recruitment Ltd

Cambridgeshire, England

£33,000 - £40,000 per annum

SQL. Windows Server. IIS. HTML. CSS. JavaScript. Software Development Lifecycle principles. Exceptional customer support skills. LMS/L&D or HR software support....

4 days ago seen See more...

It Support Analyst

R3Vamp Limited

Hampshire, England

£30 - £35 per annum

Circa 30k - 35k Permanent Eastleigh (Hybrid) Your New Role Working within a leading legal firm within the technology and digital team, you will provide application support to users across the business. You will have an excellent...

4 days ago seen See more...

Software Support - Cloud Enterprise Software (WINDOWS SERVER ADMIN / CLOUD)

The Workplace Consultancy

London, England

Assisting the Business Development Team with sales, pre-tender technical specifications, solution costings and other supporting material. Understanding customers requirements and designing solutions for customers business requir...

4 days ago seen See more...

Customer Support Analyst

Faith Recruitment

Surrey, England

£22,000 - £24,000 per annum

Our fantastic client based in Guildford are seeking a Customer Support Analyst to be part of their team. The role of Customer Support Analyst will including: Helping existing customers Provide customer contact via phone and email...

4 days ago seen See more...

1st Line IT Support Analyst - Burton on Trent

Experis

Staffordshire, England

£22,000 to £25,000 per year

Excellent Communication skills. Polite & Courteous. Enthusiastic. High-Level of Service Ethic. Act as a first point of contact for all internal customers regarding IT issues and queries. Logging all requests and incidents within t...

4 days ago seen See more...

ERP Support Analyst

Mcs Group

County Antrim, Northern Ireland

£40,000 - £50,000

Responsibilities:Collaborate with the IT team to handle second-tier ERP and application support issues.Design and implement innovative projects to meet business needs using our ERP system and custom applications.Partner with our i...

4 days ago seen See more...

Trade Support Analyst Trading Support Analyst

Reed

London, England

£40,000 per annum

Trading Support Analyst / Trade Support Analyst Type: Full Time Permanent Role Location: London, Liverpool Street - Hybrid role Exciting opportunity to join one of the most respected and reputable investment venues for Tier 1 li...

4 days ago seen See more...

IT Applications Support Analyst - Belfast (28k)

Vanrath

Belfast, County Antrim

£20,000 - £30,000

Job Reference: JPR. Job Title: IT Applications Support Analyst. Salary: 28,686k pa starting (potential to rise up to 33,945). Based: Belfast City Centre, Hybrid working. Hours: Full time - 37 pw (Mon-Fri, 9am-5pm). Contract: Tem...

4 days ago seen See more...

1st Line IT Support Analyst - Burton on Trent

Cloud & Infrastructure

Staffordshire, England

Excellent Communication skills. Polite & Courteous. Enthusiastic. High-Level of Service Ethic. Act as a first point of contact for all internal customers regarding IT issues and queries. Logging all requests and incidents within t...

4 days ago seen See more...

Application Support Analyst

Spectrum It Recruitment

Stafford, Staffordshire

£40000 - £46000 per annum

3rd line Application support experience. T-SQL. SQL Developer/OracleDB. Business systems administration and configuration....

4 days ago seen See more...

HRIS Consultant HR Software Analyst

Hireful

Newport Pagnell, Buckinghamshire

not provided

Do you have HR Software implementation experience from either as an end user, via a consultancy or maybe working for a software vendor? Would you like to work from home in a role with real autonomy? If so this could be the role fo...

4 days ago seen See more...

IT Support Analyst 2nd Line

Asa Recruitment

Midlothian, Scotland

£123.60 per day

IT Support Analyst (2nd Line)Position: IT Support Analyst (2nd Line)Location: Edinburgh or GlasgowWorking Hours: 08:30 - 17:00 (Monday to Thursday), 08:30 - 16:30 (Friday), including a 1-hour lunch breakTravel: No travel requiredD...

4 days ago seen See more...

Application Support Analyst

Jameson Legal.

Qatar, Doha

£3700 - £4600 per month + Housing & Transport Allowance

Investigating operational issues, problems and requests for support. Monitoring progress of requests for support and ensuring users and stakeholders are kept informed. Producing software designs showing processes, data flows and s...

5 days ago seen

IT Support Analyst (2nd Line)

Asa Recruitment

City of Edinburgh, Scotland

Up to £123.60 per day + Pension

This role involves providing technical IT support to SCOTS users, managing incidents, changes, and liaising with various support teams and external suppliers to ensure timely resolution of issues.Key Responsibilities: Technical I...

5 days ago seen See more...

Support Analyst

Corriculo

Location: Basingstoke Hampshire

20 days holiday On-call allowance Amazing opportunities for training and progression Some prior commercial experienceof providing 1stline desktop support,with a demonstrably strong customer manner. Experience with a variety of...

5 days ago seen

Retail Support Analyst

Mobilus Limited

High Wycombe, Buckinghamshire

Escalating hardware related issues to vendors and POS software issues to specialised internal teams. Maintaining accurate and complete record of all cases/incidents reported into the call logging system ServiceNow. Keeping up to d...

5 days ago seen See more...

MAP Technical Support analyst

Manpowergroup

Tadworth, Surrey

Be proactive as this is not a long-term role it's a training role. Be ambitious for a career as his role offers unlimited progression. Technical numeracy as you will be reading technical data. From a Civil, process or mechanical e...

5 days ago seen See more...

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