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SERVICE DELIVERY MANAGER

Act as the primary customer contact and point of escalation. Produce monthly, quarterly, and annual reports for internal and external use. Oversee and manage Service Levels (SLAs & KPIs). Work across multiple projects with changin...

CompanyInsignis
AddressNewport, Wales
CategoryHuman Resources
Salary£302 - £400/day
Job typeContract
Date Posted 3 days ago See detail

Service Delivery Manager

Insignis

Newport, Wales

£302 - £400/day

Act as the primary customer contact and point of escalation. Produce monthly, quarterly, and annual reports for internal and external use. Oversee and manage Service Levels (SLAs & KPIs). Work across multiple projects with changin...

3 days ago seen See more...

Senior. Service Delivery Manager - Digital Workplace

About American Express

London, Greater London

Reporting into the Director of Service Delivery EMEA - a key stakeholder - and working closely to deliver Goals/OKRs for Digital Workplace. Technology Service Delivery in all buildings (England, Germany, Netherlands, Belgium, Swed...

3 days ago seen See more...

IT Service Delivery Manager | BPM Tech

Bpm Tech

Not Specified, United Kingdom

Understand and monitor the health, performance, and availability of IT services, driving continuous service improvement. Manage service changes and introductions, optimizing delivery to minimize service interruptions. Coordinate m...

4 days ago seen

Customer Service Delivery Manager

Red Recruitment

West Midlands, England

Salary: 35,000 - 43,000 per annum. Hours: Full-time. Contract Type: Permanent. Location: Solihull (3/4 days in the office). 33 days holiday (including Bank Holidays). Referral Bonus - Recommend a friend. Employee Assistance Prog...

4 days ago seen See more...

Technical Services Delivery Manager

Aindale Bms Ltd

West Yorkshire, England

£32,000 - £38,000 per annum

You will be responsible for ensuring a high-quality level of service is consistently delivered to all our customers and be able to identify and solve issues as part of the Management Team. The ideal candidate will need to have pre...

4 days ago seen See more...

Service Delivery Manager

Citizens Advice Dudley & Wolverhampton

Dudley and Wolverhampton Offices / Home Working

£31,000 – £33,000

To line manage teams of front-line client facing staff supporting Service Delivery standards, quality and contract compliance across advice and non-advice contracts that we hold with multiple funders. To drive a culture of continu...

4 days ago seen

IT Service Delivery Manager

Salt Search

Somerset, England

£500 Per Day

Manage the successful delivery of one more complex technical IT implementations on time, to budget and quality, through appropriate adherence to technical and architectural standards, reporting to the Head of Digital Strategy & Tr...

5 days ago seen See more...

IT Service Delivery Manager

Bpm Tech

Lancashire, England

£47,500 - £52,000 per annum

Understand and monitor the health, performance, and availability of IT services, driving continuous service improvement. Manage service changes and introductions, optimizing delivery to minimize service interruptions. Coordinate m...

5 days ago seen See more...

Service Delivery Manager

Concept Resourcing

England

£60,000 - £65,000 per annum

Collaborate closely with our SIAM/ITSM lead and other delivery partners to support the daily operational delivery of IT services. Act as the primary liaison between technical and non-technical teams, ensuring clear communication o...

5 days ago seen See more...

IT Service Delivery Manager

Salt Search

Avon, England

£500.00 per day

Manage the successful delivery of one more complex technical IT implementations on time, to budget and quality, through appropriate adherence to technical and architectural standards, reporting to the Head of Digital Strategy & Tr...

5 days ago seen See more...

LEAD SERVICE DELIVERY MANAGER

Efinancialcareers

South Glamorgan

Competitive salary

Managing a team of 3 Service Delivery Managers who support the SERVICE DELIVERY capabilities for the business. Developing and evolving the Service Portfolio and Service Catalogue in line with ongoing and future business needs. Ens...

5 days ago seen

Remote Service Team Manager

Bupa

Salford, Greater Manchester

From £34,000 a year

Driving and managing operational efficiencies across the service through effective utilisation and efficient scheduling of resources. Continually strive for profitable growth, driving innovation and keeping the customer at the cen...

4 days ago seen See more...

Service Delivery Manager Recruitment SoW

Sthree

London, England

£45,000 - £50,000 per annum, negotiable, inc benefits, OTE

Company Share Scheme. Global opportunities in 33 locations (from Chicago to Japan). Clear progression plan (Velocity Programme). 28 days holiday + bank holidays + annual leave purchase scheme. Industry leading maternity and patern...

a week ago seen See more...

IT Service Delivery Manager

Gerrardwhite

Derbyshire, England

Salary negotiable

Suitable candidates must be available for immediate interview and start and be available for work for the next three months. You should also be in a location that is easily commutable to Chesterfield as flexibility is required on...

a week ago seen See more...

IT Service Delivery Manager

Imperial Workforce

Cleveland, England

Competitive salary

Maintain high performing service support. Supervise the Service Desk to ensure Ownership of the Incident, Request, Change and Escalation processes, ensuring high levels of performance in these processes, accurate reporting, meetin...

a week ago seen See more...

Service Delivery& Change Manager

Mcs Group

Belfast, County Antrim

£45,000 - £55,000

Salary dependant upon experience Circa 45k . Opt-in private medical . Flexible working options. The autonomy to prioritise and manage your own time. Act as a key point of contact for a variety of clients, ensuring their needs a...

5 days ago seen See more...

Service Delivery Manager

Str Group Limited

Newport, Wales

£302.36 - £400 per day

Act as the primary customer contact and point of escalation. Produce monthly, quarterly, and annual reports for internal and external use. Oversee and manage Service Levels (SLAs & KPIs). Work across multiple projects with changin...

2 weeks ago seen See more...

Service Delivery Manager - 24 months+

Randstad Perm Professionals

London, England

£30,000 - £34,000/annum Various

A leading global company is seeking a dynamic and proactive Service Delivery Manager II to join our Pro Advisor team. If you're ready to make a significant impact on customer activation and retention, this role is for you.Key Resp...

2 weeks ago seen See more...

IT Service Delivery Manager – (ITIL, Major Incidents) | Michael Page Technology

Michael Page Technology

Lancashire, England

Good knowledge of IT service and application delivery, as well as successful service level agreement accomplishments. Demonstrable experience of Service Delivery Manager roles within an MSP environment and overseeing IT service fo...

2 weeks ago seen See more...

Service Delivery Manager

Purple Placements

Oxfordshire, England

40000.00 - 42000.00 GBP Annual

Service Delivery Manager About the roleOur Service Delivery Manager will be responsible for overseeing the delivery of services to our clients, ensuring high levels of customer satisfaction.Your key tasks and responsibilities will...

2 weeks ago seen See more...

Title:  Service Delivery Manager

Sanctuary Property Services

Sutton Coldfield, West Midlands

£39,622 - £41,708 / year

Overseeing repairs and refurbishment projects, ensuring they are carried out to a high standard Inspecting works completed to ensure these represent value for money e.g. efficient use of materials Maintaining compliance for health...

2 weeks ago seen See more...

Service Delivery Manager - Req24939

Leeds City Council – Internal Only

Leeds, West Yorkshire

£57,176 - £62,695

Operational management responsibility for the area social work teams, who provide our adult social care service across 13 neighbourhood teams. The service has a community led support vision, which is underpinned by our strength b...

2 weeks ago seen See more...

Service Delivery Manager (East Midlands)

Horizon Youth Centre

London, Greater London

£37,024 - £41,600 per year

Full time, permanent role in our Youth Work team. Starting salary: 37,024. Deadline to apply: 9am Tuesday 9 July....

2 weeks ago seen See more...

Service Delivery Manager

Elevation Recruitment Group

Aberdeen, Scotland

£50,000 - £55,000/annum

Lead, mentor, and develop the Service Delivery team, fostering a culture of excellence and continuous improvement. Develop and maintain customer support policies and procedures. Ensure that the necessary cover and working arrange...

2 weeks ago seen See more...

Service Delivery Manager

Tcr Uk Limited

Cranford, Greater London

Experience with delivering large/complex service contracts Experience of working with cross-functional teams Experience of collaborating with external customers/stakeholders Previous experience within the aviation industry would...

2 weeks ago seen See more...

Service Delivery Manager

Line Up Aviation

Newport, Wales

£400/day

Act as a primary customer contact and point of escalation. Produce monthly, quarterly and annual reports for internal and external use. Oversee and manage Service Levels (SLAs & KPIs). Work across multiple projects with changing p...

2 weeks ago seen See more...

Service Delivery Manager

Citizens Advice Dudley And Wolverhampton

Dudley, West Midlands

£31,000 - £33,000/annum

We embrace individuals from all walks of life, encouraging everyone to bring their authentic selves to work every day. We understand the importance of balance and provide flexible working hours to accommodate your needs outside...

2 weeks ago seen See more...

IT Service Delivery Manager

Gerrard White

Chesterfield, Derbyshire

IT Service Delivery Manager / Support Manager2 days per week in Chesterfield, 3 days per week remotelyInside IR35This role will be based from the Chesterfield office working 2 days on site and 3 days remotely per week. Suitable ca...

2 weeks ago seen See more...

Service Delivery Manager

Nine Twenty

Glasgow, Glasgow City

£55,000 - £60,000/annum

Builds deep and trusted relationships with the customer, at all levels and is seen as the go to person in relation to all Service Delivery matters. Manage customer queries to resolution ensuring a timely and satisfactory outcome f...

2 weeks ago seen See more...

Service Delivery Manager

Advantage Resourcing

Newport, Isle of Wight

Act as a primary point of contact. Monthly, quarterly and annual reporting. Manage Service Levels (SLAs & KPIs). Management of Incident/Problem/Change Management Processes. Education (or equivalent proven experience). Service Deli...

2 weeks ago seen See more...

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