Service Delivery& Change Manager

MCS Group is seeking a Service Delivery & Change Manager to join a specialist organisation focusing on implementing digital change across its varied client base. In this role you will be required to have a wide knowledge of IT, acting as the main point of contact for key clients to ensure their change requests, and needs are managed, executed and delivered effectively.

Why this role could be ideal for you

• Salary dependant upon experience – Circa £45k
• Opt-in private medical
• Flexible working options
• The autonomy to prioritise and manage your own time

The role

• Act as a key point of contact for a variety of clients, ensuring their needs are met, and delivered effectively
• Deliver monthly and quarterly reports to keep your clients updated on BAU, and project work
• Plan, coordinated and implement change requests across a variety of IT estates
• Ensure service levels are met across a number of teams including application support, Risk & Compliance and other technical teams

Needed to succeed

• An organised, efficient approach to your work and capable of adapting to changing priorities
• A proven track record of delivering digital change – ideally within the software space
• The ability to drive projects forward
• Clear, concise, and effective communication

To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Andrew McKnight, Senior Recruitment Consultant at MCS Group

Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs mcsgroup.jobs