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IT SERVICE DESK ANALYST

Provide professional IT support and resolution services for campus and remote staff/students, following agreed processes and timelines. Identify, resolve, record, and prioritise incidents, problems, and service requests, minimizin...

CompanyOmni Rms
AddressHorsforth, West Yorkshire
CategoryCustomer Service
Salary£23,144 - £24,533/annum
Job typePermanent
Date Posted 2 weeks ago See detail

IT Service Desk Analyst

Omni Rms

Horsforth, West Yorkshire

£23,144 - £24,533/annum

Provide professional IT support and resolution services for campus and remote staff/students, following agreed processes and timelines. Identify, resolve, record, and prioritise incidents, problems, and service requests, minimizin...

2 weeks ago seen See more...

Service Desk Analyst

Tvs Scs

Lutterworth, Leicestershire

Competitive Salary and pension scheme with life assurance. 25 Days Holiday (plus 8 statutory Bank Holidays). Holiday buy-back scheme (5 additional days available). Employee Assistance Programme supporting wellness with immediate a...

2 weeks ago seen See more...

Service Desk Analyst

Tvs Scs

Leicester, Leicestershire

Competitive Salary and pension scheme with life assurance. 25 Days Holiday (plus 8 statutory Bank Holidays). Holiday buy-back scheme (5 additional days available). Employee Assistance Programme supporting wellness with immediate a...

2 weeks ago seen See more...

IT Service Desk Analyst

Michael Page

Birmingham, West Midlands

£22,500 - £27,500/annum Corporate Benefits

The client are one of Michael Page's long-standing partners within the Legal sector, and a global brand that are a true leader within their industry. You will be joining a business with a fantastic, award-winning reputation, known...

2 weeks ago seen See more...

It Service Desk Analyst

Blues Point

Ibstock, Leicestershire

£24,000 - £27,000/annum

Working to resolve 1st line support issues in a friendly and helpful manner, offering training and guidance if needed. Resolving IT incidents and service requests, prioritisation. Maintaining accurate records of IT incidents and s...

2 weeks ago seen See more...

Service Desk Analyst

Michael Page Technology

Lancashire, England

GBP27k - GBP30k per annum + 25 days holiday

Document first-time-fixes in the Knowledge Base for IT colleagues and create FAQ and self-help fixes and documentation for our user-base in a language they will understand. Where you are unable to address or fulfil an issue or req...

2 weeks ago seen See more...

IT Service Desk Analyst - MS365, Desktop, etc; Coalville (LE67)

Mills Goodwin Talent Network

Coalville, Leicestershire

GBP30-34k + c10% bonus, 15% Pension, 28 days hols etc

Supporting Microsoft Windows 10 or 11 in an enterprise environment. Administrating Microsoft Active Directory. Supporting Microsoft 365 Applications. Supporting remote connectivity/VPN & LAN/WAN technologies. Supporting HP hardwar...

2 weeks ago seen See more...

IT Service Desk Analyst

The Guinness Partnership

Oldham, Greater Manchester

Up to £31539 per annum

Proven experience as a Service Desk Analyst or similar technical role. Excellent customer service skills. Working knowledge of Microsoft Windows operating systems and Microsoft Office applications. Working knowledge of end user ha...

2 weeks ago seen See more...

Service Desk Analyst

Derbyshire Constabulary

Location: Force Headquarters

Agile Worker

Ensuring all incidents/ request reported by user are accurately recorded and given the initial support required. Track the resolution of incidents/ request to ensure they are progressed and resolved. Provide first fix support incl...

2 weeks ago seen

Service Desk Analyst

Michael Page Technology

Dalkeith, Midlothian

25000.00 - 28000.00 GBP Annual + Additional Benefits

You will prioritise and log end user issues and queries. Troubleshooting desktop, laptop and server issues.. Maintenance and installation of PCs and printers. Advising internal staff members with regards to their IT related issues...

2 weeks ago seen See more...

2nd Line Service Desk Analyst

Tvs Scs

Lutterworth, Leicestershire

Competitive Salary and pension scheme with life assurance. 25 Days Holiday (plus 8 statutory Bank Holidays). Holiday buy-back scheme (5 additional days available). Employee Assistance Programme supporting wellness with immediate a...

2 weeks ago seen See more...

Service Desk Analyst

Reed Technology

Newcastle upon Tyne, Tyne and Wear

£24,000/annum

IT First Line Service Desk AnalystLocation: NewcastleSalary: (phone number removed) on 4 off shift after 6 monthsType: Permanent/FulltimeOur client is one of the UK's leading providers of quality public transport.The Service Desk...

2 weeks ago seen See more...

Service Desk Analyst

Modern Networks Ltd

Hitchin, Hertfordshire

£22,318 - £24,139/annum

Youre a great communicator youll be the first point of contact for customers reporting incidents or requesting changes to their IT systems so we need people that arent afraid to pick up phone (even when theyre frustrated!) a...

2 weeks ago seen See more...

It Service Desk Analyst

Ignite Digital Search Limited

Bristol, Bristol

£25,000 - £30,000/annum 5% bonus, medical, pension

Record, diagnose, monitor, and resolve issues using a call management system. Focus on first-time resolution from call placement to resolution. Provide 1st/2nd Line application support for productivity tools and business applicati...

2 weeks ago seen See more...

Service Desk Analyst

Digital Health And Care Wales

Cardiff, Wales

£25,524 - £28,010/annum

Providing dedicated customer service to users across NHS Wales, ensuring they receive timely and effective technical support. Engaging with users via phone and email, utilizing your excellent communication skills to troubleshoot a...

2 weeks ago seen See more...

IT Service Desk Analyst Apprentice

Back 2 Work Complete Training

Liverpool, Merseyside

£23,520/annum

A leading accountancy and business advisory firm is seeking a talented IT Service Desk Analyst Apprentice. Employees benefit from formal mentoring, coaching, and an agile working framework that fosters connectivity and collaborati...

2 weeks ago seen See more...

Apprentice IT Service Desk Analyst

Nationwide Platforms

Lutterworth, Leicestershire

£NEG Competitive Salary plus great benefits

We are looking for a Service Desk Analyst Apprentice to join our busy IT Department based in our Lutterworth Head Office.The Service Desk operates and maintains desktop, laptops, mobile phones, printers, and other IT related hardw...

2 weeks ago seen See more...

Service desk Analyst

Akton Resourcing Ltd

London, England

£20 - £21/hour

Provide prompt and effective technical support for all aspects of personal computing to users, resolving incidents and service requests in line with agreed service agreements, ensuring minimal disruption and loss of service. Ensur...

2 weeks ago seen See more...

Service Desk Analyst

Saint Gobain

Loughborough, Leicestershire

Providing an efficient, personalised support service to our business users. Ensuring that work is correctly prioritised and actioned to meet fixed business service levels agreements and deadlines. Actioning tickets promptly, in a...

2 weeks ago seen See more...

IT Service Desk Analyst

Granite Consulting

Bournemouth, Dorset

£26,000 - £30,000/annum + bonus

Incident management. Request management. Asset management. Knowledge management. Daily system checks. Active Directory. MS Exchange 2013. Office 365. Hardware troubleshooting. Windows. Network connectivity issues....

2 weeks ago seen See more...

Service Desk Analyst

Cammach Bryant

Aberdeen, Scotland

To help develop, implement and operate a Service Desk structure based on ITIL practices in order to support users and manage maintenance and use of the IT systems (software and hardware) throughout the company. Communicating with...

2 weeks ago seen See more...

1st/2nd Line IT Service Desk Analyst

Manpower Uk Ltd

Trafford Park, Greater Manchester

£26,000 - £27,500/annum

Trouble shooting, diagnosing and resolving (based on knowledge) application related technical issues. Being first point of contact via phone, email and customer portal. Managing customer liaison, proactive feedback and customer qu...

2 weeks ago seen See more...

Service Desk Support Analyst

Proactive Appointments

United Kingdom

27500.00 - 30000.00 GBP Annual + benefits

Providing excellent customer service via in person support, over the telephone, email and the ITSM system. Maintaining the high standards required by the customers. Working in a front of house position offering in person customer...

2 weeks ago seen

IT Service Desk Engineer - Hybrid / Remote

Freightserve

Homeworking

24000.00 - 26000.00 GBP Annual

Manage and assist with Schools visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. High level of technical knowledge in areas key to company and their clients. Lead / role model -s...

2 weeks ago seen

Senior Service Desk Analyst

Jumar Solutions

Cardiff, Wales

£0 - £130/day

Senior Service Desk AnalystOn-site to begin with (Cardiff) - Then into a more Hybrid role130 P/D Inside IR356 months, scope to extendThe role:Providing second line specialist support and technical advice to users, IT Managers a...

2 weeks ago seen See more...

Service Desk Analyst

Hays Technology

Cardiff, Wales

£22,000 - £25,000/annum Up to £25,000 DOE

Experience of working in 1st / 2nd line Service Desk support role. Experience in an ITIL aligned enterprise environment. Microsoft Active Directory & Microsoft EntraID (Azure), managing computer and user accounts, groups and conta...

3 weeks ago seen See more...

Service Desk Analyst

Gold Group

Portsmouth, Hampshire

£25 - £30/hour Inside IR35

Collaborating closely with team members to carry out all day to day activities. Ensure that incidents and problems are identified, triaged, and responded to efficiently and within require timescales. Ensuring that calls are correc...

3 weeks ago seen See more...

IT Service Desk Analyst | Auxilion

Auxilion

Yorkshire, United Kingdom

Logging, updating and resolving Incidents and Requests. Prioritising and monitoring IT issues, ensuring they are resolved within agreed SLAs. Diagnose and resolve IT issues, collaborating and elevating to 2nd line or other resolv...

a month ago seen

IT Service Desk Analyst

In Technology Group

Birmingham, West Midlands

£30,000 - £33,000/annum Excellent benefits

Providing 1st Line Support by promptly logging incidents into the Service Desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the front-line support team. Ensuring smooth esca...

a month ago seen See more...

Service Desk Analyst

Venn Group

West Yorkshire, England

£11.44 per hour

Have a confident telephone manner. Have an interest in the IT Sector. Be able to provide first line IT support to users. Escalate issues when they cannot be resolved initially. Document all calls, issues and resolutions received b...

a month ago seen See more...

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What companies are hiring for Remote Service Desk Analyst jobs?

The top companies hiring now for Remote Service Desk Analyst jobs are Ryder Reid Legal Limited, Ryder Reid Legal,

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