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SENIOR CUSTOMER EXPERIENCE MANAGER

Take ownership of customer escalations, implement, and execute resolution in line with the warranty provider and consumer code standards including regular visit to customers to achieve and maintain a 5* rating. Ensure personal and...

CompanyAllison Homes
AddressFleet House Cygnet Road, Hampton Peterborough, PE7 8FD
CategoryAdvertising & Marketing
Date Posted 2 weeks ago See detail

Senior Customer Experience Manager

Allison Homes

Fleet House Cygnet Road, Hampton Peterborough, PE7 8FD

Take ownership of customer escalations, implement, and execute resolution in line with the warranty provider and consumer code standards including regular visit to customers to achieve and maintain a 5* rating. Ensure personal and...

2 weeks ago seen

Senior Customer Data Analyst - 12 month FTC (Mat Cover)

Selfridges

London, Greater London

Competitive plus benefits

Expect to work daily using Salesforce CRM Analytics and Snowflake. Work with fellow analysts and managers to create accessible, relevant, and actionable analyses, using multiple sources of data.. Provide weekly and monthly reports...

2 weeks ago seen

Customer Success Executive

Reed

Gloucester, Gloucestershire

£26,000 - £28,000 Annual

Job Type: Full-time. Location: Quedgeley. Salary: Competitive. Provide high-quality case management service, ensuring all aftersales cases are acknowledged, responded to, and resolved within KPI standards. Develop and maintain str...

2 weeks ago seen See more...

Sales Account Manager / Customer Success - Cloud CRM Tech. Hybrid

Recruitmentrevolution.com

Salisbury, Wiltshire

In fact, calling all ambitious folk with min c1-3 years sales and or Account Management experience looking for their next career growth opportunity.We are the UKs leading Zoho CRM integrator and Premium Partner. With your enthusi...

2 weeks ago seen See more...

E-Commerce Customer Success Manager

Allianz

London, Greater London

Own customer relationship post contract signature (after successful handover from the sales team). Secure solution adoption and ramp up to maximize insurable turnover. Provide expertise to the customer with regards to best practic...

2 weeks ago seen See more...

Customer Success Coordinator

Recruitment Solutions Ltd

Bury, Greater Manchester

£24,000 - £25,000/annum

Obtain a thorough understanding of the business. Manage upwards of 600 existing customers. Develop relationships with new and existing customers. Be the main point of contact. Handle requests and inquiries in a timely manner. Liai...

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Customer Engagement Senior Officer - Waverley Court

City Of Edinburgh Council

Waverley Court 4 East Market Street, EH8 8BG

£36,312 - £42,717 per year

The post will ensure transactions are dealt with effectively and efficiently whilst delivering high levels of customer satisfaction. The postholder will be responsible for ensuring statutory, legal and financial compliance across...

a week ago seen

Senior Logistics & Customer Service Co-Ordinator

Cast Uk Limited

Cheshire, England

£28,000 - £30,000 per annum

Ownership and responsibility for the customer experience, ensuring excellent service is delivered consistently. Response promptly and efficiently to customer enquiries. Process and manage all quotes, job bookings according to comp...

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Senior Manager Customer Services UK & Ireland

Viking

Leicester, Leicestershire

Lead Customer Service teams across multiple sites and drive talent and culture initiatives to keep developing a high-performing team. Manage resources and utilize assets to achieve qualitative and quantitative KPIs and monthly s...

2 weeks ago seen See more...

Customer Resolutions – Senior Consultant

Skipton Building Society

Skipton, North Yorkshire

£36,000 to £36,000 per annum

Hours:Fixed term (12 months) or 12 month secondment.35 hours per week - Monday to Friday - 9am to 5pmHybrid working from Skipton Head OfficeSalary:36,000 Per AnnumClosing Date:Wed, 3 Jul 2024Customer Relations Senior Consultant:S...

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Front of house/senior Office Coordinator - very successful Economics Consultancy firm

Angela Mortimer Plc- W1D

London, Greater London

40000-45000 + benefits/bonus

A wonderful opportunity has arisen to work for a long-standing client of ours, a very successful Economics Consultancy in the heart of the City. Looking for a polished, warm, proactive, and client focused candidate with circa 3 ye...

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Customer Success Manager

Twentyfour Recruitment Ltd

London, England

£45,000 - £50,000/annum

Develop and manage strong relationships with a large number of clients to understand their needs and challenges. Be the main point of contact and liaison between clients and internal teams. Take on new accounts, onboard and adopt...

3 weeks ago seen See more...

Customer Success Manager

Spectrum It Recruitment

Fleet, Hampshire

£55,000 - £60,000/annum

5+ year's experience of providing Customer Success ideally within a financial or software company. Excellent internal and external communication skills. Strong technical background. Excellent problem-solving skills including atten...

3 weeks ago seen See more...

Customer Success Manager

Cherry Professional

East Midlands

£40,000 - £55,000/annum

Customer Success Manager | 40,000 - 55,000 | East Midlands basedOption of Remote Working | Monday - Friday | Permanent | Fintech CompanyThe successful candidate with have knowledge of Consumer Finance and excellent Customer Serv...

3 weeks ago seen See more...

Senior Customer Service Advisor

Cca Recruitment Group

Reading, Berkshire

£27,000 - £29,000/annum DOE + bonus + benefits

Proven customer support experience. Strong phone contact handling skills and active listening. Able to work effectively in a team. Experience working within a fast-paced environment. Proficient with MS Office and familiar with CRM...

3 weeks ago seen See more...

Senior Customer Service Advisor

The Portfolio Group

Manchester, Greater Manchester

£26,000 - £28,000/annum

Identifying "at risk" accounts and proactively reaching out to offer support, additional training, or to resolve issues related to our software, sales, or Customer Service. Taking ownership of all service issues, finding root caus...

3 weeks ago seen See more...

Senior Customer Experience Manager

Barchester Healthcare

Leeds, West Yorkshire

Previous experience of Customer Experience delivery . Customer experience journey design and implementation. Customer journey mapping . Previous experience of managing senior stakeholders . Excellent communication skills . Trainin...

3 weeks ago seen See more...

Senior Customer Service Representative

Sjr Partners

Coventry, West Midlands

£35,000 - £38,000/annum

Experience in a similar role, using SAP and/or EDI ordering. Preferably in a manufacturing environment. Experience liaising with customers directly using multiple forums. Experience working within finance invoice system, delivery...

3 weeks ago seen See more...

Customer Success Manager

Gem Partnership

Newcastle upon Tyne, Tyne and Wear

£35,000 - £40,000/annum plus bonus of £5-£10k

Package: 35-40k base, + 5-10k bonusLocation: North East HQ hybrid, flexible to candidates out of region on a remote basisBenefits: incl 30 days holiday inc stats, pension, healthcareThe Role:Our client is a leading SaaS provid...

3 weeks ago seen See more...

Customer Success Manager

Cbre Central Functions

London, England

Understand customers' business objectives, KPIs, and success metrics to effectively develop success plans that drive engagement, product adoption, retention, and growth. Build and foster unbreakable customer relationships and serv...

3 weeks ago seen See more...

Customer Success Executive

Global Water Intelligence

Oxford, Oxfordshire

We are global: Our market is totally international, and we need to reflect that. We travel a lot and around 40% of our staff don't come from the UK. We work for each other: We do work hard, but not out of fear or greed. It is beca...

3 weeks ago seen See more...

Senior Customer Administrator

Rose & Young Recruitment Ltd

West Bromwich, West Midlands

£26,000 - £27,000/annum OTE £37,000

Liaising within construction site managers regarding order for delivery i.e. staircases for specific plots. Working with internal departments Customer Services (part of the same office) they actually process the orders and trans...

3 weeks ago seen See more...

Customer Success Agent

Snap-On Holdings Uk Ltd

King's Lynn, Norfolk

Competitive

25 days holiday per annum (plus bank holidays). Free Parking. Up to 7% matched pension contribution. Membership of our Associate Purchase Scheme- Associates of the Company can save up to 40% on our products. Plus the standard indu...

a month ago seen See more...

VP Customer Success and Delivery

Page Executive

London, Greater London

£150000 - £170000 per annum + + Bonus

Leading and managing the customer operations and Delivery teams to ensure successful delivery of products and services, along with ongoing customer support. Overseeing the implementation of new projects to customers. Developing st...

a month ago seen

Senior Customs Analyst

Lidl

KT5 9NU

£39,600 - £46,200/annum

Conducting ongoing internal Trade Compliance Monthly Post-Entry audits and implementing any necessary corrective actions. Preparing reports for internal and external stake using business analytics reporting tools. Building and mai...

a month ago seen

Customer Success Administrator

Treatwell

London, England

£NEG

Supporting the Customer Success team in providing prompt and quality service, including support with building profiles for our top partners when they join the platform. Managing live chats within the Saas answering partner queries...

a month ago seen See more...

Senior Customer Insight Analyst

Cca Recruitment Group

Manchester, Greater Manchester

£40,000 - £50,000/annum + great benefits

Ability to deliver timely and accurate forecasts and reports based on data. Present trends and findings to a range of stakeholders. Strong numerical skills, able to work with large datasets and convey data stories to non-technical...

a month ago seen See more...

Customer Success Manager

Spec Recruitment

Bristol, Bristol

£30,000 - £38,000/annum

Assist the consultants in growing and retaining a portfolio of customers, through identifying customers needs and opportunities to help. Onboarding new clients and setting up the platform based on their unique structure, challeng...

a month ago seen See more...

Senior Customer Support Executive

Hart Doors Systems Ltd

Newcastle upon Tyne, Tyne and Wear

£26,000 - £30,000/annum

Develop and maintain strong relationships with customers. Handle escalated customer issues and complaints, demonstrating strong problem-solving skills and a commitment to achieving positive outcomes. Act as a liaison between custo...

a month ago seen See more...

Investment Bank - Customer Success / Account Manager

Tassell Consulting

London, England

£70,000 - £90,000/annum Bonus (10-20%)

We're working with a technology consulting firm that has built a reputation for delivering exceptional training and learning solutions to major financial institutions. They are taking advantage of the AI boom; they offer solutions...

a month ago seen See more...

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What companies are hiring for Senior Customer Success jobs?

The top companies hiring now for Senior Customer Success jobs are Central Employment Agency, FlexJobs,

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