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CUSTOMER SERVICE MANAGER (CONTACT CENTRE)

Allocate cases to Customer Service team daily and ensure SLAs are met. Run weekly management reports for Operations teams and present a monthly slide deck to the executive team on caseload headlines, changes, risks etc. Facilitate...

CompanyCcr Recruitment Group
AddressHemel Hempstead, Hertfordshire
CategoryCustomer Service
Salary£37,500 - £40,000 Annual
Job typePermanent
Date Posted a month ago See detail

Customer Service Manager (Contact Centre)

Ccr Recruitment Group

Hemel Hempstead, Hertfordshire

£37,500 - £40,000 Annual

Allocate cases to Customer Service team daily and ensure SLAs are met. Run weekly management reports for Operations teams and present a monthly slide deck to the executive team on caseload headlines, changes, risks etc. Facilitate...

a month ago seen See more...

Clinical Services Manager / Wellbeing Centre Manager / Mental Health

Awd Online

South East

£36,684 per annum

Responsible for all aspects of staff management including, recruitment, induction, probation and the sharing of regular supervision, appraisals and training of the daycentre staff team. Regularly reviewing methods of motivating st...

2 months ago seen See more...

Service Manager - Housing Maintenance & Repairs

Platform Housing

Leicester, Leicestershire

£47,569/annum + Excellent Benefits + Van + Fuel

Experience of people management, both colleague and contractor, within a maintenance services environment Excellent interpersonal skills The ability to inspire, motivate and engage your team to deliver results to be their b...

2 days ago seen See more...

M&E Building Services Manager - Healthcare

Hunter Mason Consulting Ltd

London, England

£50,000 - £60,000/annum

Design Understanding: Grasp the project requirements, whether derived from performance specifications or knowledge of building systems and standards. Systems Knowledge: Understand existing building systems that need to be retained...

3 days ago seen See more...

Deputy Service Manager

Social Interest Group

London, England

£32,600/annum

Provide high quality support, leadership and line management to staff, offer guidance, support, and advice to the team and support them to perform to the best of their abilities. Provide leadership and management throughout the fu...

3 days ago seen See more...

FM Senior Technical Services Manager

Omni Rms

Bristol, Bristol

£75,000 - £80,000/annum Car/Allowance plus Healthcare

Mon to Fri. Hybrid role - some home working with travel to client sites in Stevenage, Bristol and Bolton. Ensuring a high level of client satisfaction, supporting on account leadership in the management of service delivery and wh...

3 days ago seen See more...

Technical Services Manager

Hvac Recruitment

Edinburgh, City of Edinburgh

£45,000 - £50,000/annum Car Allowance, Discretionary Bonus

Competitive salary of up to 50,000. Generous car allowance. Discretionary bonus scheme. Flexible working - after probation. Health Insurance. Perk Box Discounts. Management of a number of key clients across the maintenance portf...

3 days ago seen See more...

FM Technical Services Manager

Omni Rms

Edinburgh, City of Edinburgh

£53,000 - £57,000/annum Private Healthcare.

Single site role in Edinburgh. Mon to Fri - regular office hours. To develop and maintain the maintenance database (MyMCS) for site services plant, systems and equipment. Lead and plan the maintenance teams daily workload, provid...

3 days ago seen See more...

Domestic Violence Services Manager

Moxie People

Caernarfon, Gwynedd

£43,000 - £48,500/annum

Job Title: Domestic Abuse Services Manager. Competitive Salary: 42,957 - 48,349 per annum, plus on-call allowances. Location Flexibility: Work between an office in Penygroes (Caernarfon), your home and schemes in Gwynedd and Ang...

4 days ago seen See more...

HVAC Service Manager

Bennett And Game Recruitment Ltd

Reading, Berkshire

Proven service management or operations management experience leading and planning work for a team of engineers. HVAC technical background with knowledge of heating, cooling, wet systems and plant rooms. Confident leading technica...

4 days ago seen See more...

Area Sales & Service Manager - North East (Industrial Doors)

Hart Doors Systems Ltd

Newcastle upon Tyne, Tyne and Wear

£35,000 - £40,000/annum

To respond timely to enquires generated by marketing and sales activities by visiting client's sites to present, advise, survey and measure providing data adequate for specification, quotation and future production of the doors. D...

4 days ago seen See more...

Technical Services Manager

Prs

Leicester, Leicestershire

£60,000 - £70,000/annum

TSM Responsibilities:Provide Technical Management of the contracts including asset, compliance, maintenance and lifecycle. Complete M&E engineering audit reports. Prepare routine engineering reports where required as part of cli...

4 days ago seen See more...

Senior Technical Services Manager

Ernest And Florent Ltd

London, England

£80,000 - £90,000/annum

Clear evidence of acting as a Senior Technical Services Manager. Construction Fit Out knowledge is needed. Design & Build exposure. Team player. Working in the Commercial & Office project space. Spatial awareness. Ideally come fro...

4 days ago seen See more...

Contact Centre Manager

Candidate Source

Cardiff, Wales

£550 - £700/day

Managing and leading Operations Manager who oversees the team of managers and agents. Ensuring KPIs within the service are met. Developing and implementing strategic plans to enhance service quality and customer satisfaction. Opt...

4 days ago seen See more...

Logistics & Customer Service Manager - FMCG

Pod Talent Ltd

London, England

Manage a team of direct reports, including coaching, training, and development. Oversee the order fulfilment process for UK & European customers, ensuring timely and accurate deliveries. Liaise with internal and external stakehold...

4 days ago seen See more...

Centre Manager

Protyre

Bodelwyddan, Denbighshire

£33,000 - £37,000/annum

A chance to earn a regular bonus,. Staff discounts on servicing, tyres and MOTs. Retail vouchers, Finders fee, Life Insurance, Pension, Eye Care Vouchers, Buy/Sell Holiday, Flu Jab, Employee Assistant Program. Long Service Recogn...

4 days ago seen See more...

Park Services Manager

Park Holidays Uk

Seawick, Essex

£45,000/annum

Overseeing the Maintenance and Housekeeping departments reporting directly to the General Manager, with the Head of each department answering to you.Responsible for an efficient and welcoming check in process working alongside the...

5 days ago seen See more...

Regulatory Services Manager

Tate

Brighton, East Sussex

£28.30/hour

To develop and ensure effective delivery of statutory functions including animal welfare, emergencies & resilience, environmental protection, food safety, infectious disease investigation and control, licensing, pest control, trad...

5 days ago seen See more...

Autocentre Service Manager

Mechanics For Us Ltd

Thatcham, Berkshire

£40,000 - £47,000/annum Plus Bonus and Benefits

Salary up to 47,000. Bonus making an OTE of 50,000 plus. MOT / Service / Repair / Tyres / Brakes. Stable, established local employer. 4.9/5 across reviews. 5.5 days per week. Leading a team of 9....

5 days ago seen See more...

Centre Manager

Proactive Personnel Ltd

Shotton, Flintshire

£25,000 - £29,000/annum

Salary up to 28,000 pro rata. Part time work. Company pension scheme. Free onsite parking. 20 days holiday plus bank holidays increases with length of service. Career Progression. Overall responsibility for the production of mo...

5 days ago seen See more...

Building Services Manager

Psr Solutions

West Midlands, England

£60,000 - £65,000/annum Car allowance / Car + Package + Benefits

Project management and co-ordinating the M&E Installation. MEP design reviews and working with design consultants. Pre-Construction. Attending all site and client meetings. Managing the progress and programme of the project's deli...

5 days ago seen See more...

Building Services Manager

Setsquare Recruitment

Exeter, Devon

£45,000 - £65,000/annum

Water, gas and electricity supplies. Lighting, heating and air-conditioning. ICT. Security systems. Lifts and escalators. Reviewing installation plans and specifications to ensure that they deliver what the building/client needs....

5 days ago seen See more...

Business Manager (Top Professional Services) / Belfast Centre

Vanrath

Belfast, County Antrim

Negotiable

Full Job spec available upon request.. Essential Experience in similar role - Multiple years experience of leading a High Performance Team is required. Project and operational management experience....

2 months ago seen See more...

Field Service Manager (Lift experience required)

Stannah

BH24

Efficiently plan industrial lift engineer workloads. Manage absence, performance, and appraisals for the team. Ensure compliance with all Health and Safety procedures. Conduct risk assessments and method statements. Carry out regu...

5 days ago seen

Regional Service Manager

1492 Ltd

Mansfield, Nottinghamshire

£75,000 - £80,000/annum Company benefits

A good understanding of mechanical equipment and principles, ideally heavy plant. Experience of workshop management of field service management, or both. A good commercial understanding of how to run a service function profitabili...

5 days ago seen See more...

Charity Service Manager

Pertemps Bridgwater

Exeter, Devon

£31,400/annum

31,400 per year. 37.5 hours per week. Working 5 days a week and participating in an out of hours call rota, which may include weekend and evening working as required. 27 days annual leave, including an extra day off for your birt...

5 days ago seen See more...

Building Services Manager

Setsquare Recruitment

Plymouth, Devon

£45,000 - £65,000/annum

Water, gas and electricity supplies. Lighting, heating and air-conditioning. ICT. Security systems. Lifts and escalators. Reviewing installation plans and specifications to ensure that they deliver what the building/client needs....

5 days ago seen See more...

Service Manager Supported Living

Thendon Resourcing Limited

Kingston near Lewes, East Sussex

£28,817 - £33,852/annum

Overseeing the delivery of high-quality care and support services to individuals living within a 6 bed Supported Living service. Provide coaching, supervision, feedback and guidance to a team of approx. 15 people. With the support...

5 days ago seen See more...

Customer Services Manager

Keepmoat

Churwell, West Yorkshire

They will continually review all customer facing documents to ensure a consistent message and approach that upholds the company brand and quality standards, helping set product and service standards with the relevant internal team...

5 days ago seen See more...

Registered Service Manager - Newton Abbot

Purosearch

Newton Abbot, Devon

£63,000 - £66,000/annum

This exciting and varied role is perfect for a dedicated and resilient person with a people centred focus, the ability to problem solve, manage financials in a business environment as well as coach and develop your team.The Direct...

6 days ago seen See more...

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